Bloomfire

Use automation in a continuous feedback loop that helps to train and improve AI results.

Uses AI to flag outdated or redundant content before it pollutes search results. Authors are prompted to proactively update or archive content without manual audits required.

Deep indexes all content across formats and locations to find exact answers fast, even inside slides, audio, or video. Identifies stale or duplicate content before it spreads.

Ask the system any question using conversational AI, and Bloomfire proposes answers from content in the platform while avoiding duplicate questions.

Simple administration and knowledge health tools to manage the platform effectively.

Track all changes and activities for compliance and audit purposes.

Full GDPR compliance for data protection and privacy.

SOC 2 Type II compliance certification for enterprise security standards.

Makes sharing knowledge and finding natural search terms easy. Automatically tags, summarizes, and categorizes content when uploading.

Create approval flows for authoring content, allow users to flag documents for review, and easily edit, publish, unpublish, restore previous versions, or track engagement.

Nominate subject matter experts and quickly track question response time.

Automatically generates titles for uploaded content.

Automatically tags topics using natural language processing when content is uploaded.

Automatically generates summaries from uploaded content.

Combine related knowledge into shareable series for better content organization.

Tools to monitor and improve the health and quality of knowledge within the platform.

Custom design services to tailor the platform appearance and user experience.

Customize homepage and tailor layouts to meet organizational needs using smart feeds and personalized filtering options.

Centralizes and cleans knowledge to power accurate, trustworthy AI and ensure data quality.

Manage a single copy of a document published across multiple communities and access groups with automatic distribution of updates.

Curated newsletters and engagement features to grow adoption and keep employees informed.

Build no-code promo bars that guide employees to engage with knowledge in new ways.

Unparalleled scalability for growing teams with unlimited data storage.

Embed trusted insights directly into everyday workflows through APIs and extensibility options.

Connect and upload documents from any cloud service using enterprise search.

Automatically delivers topic-based alerts and auto-populated feeds to keep users informed of relevant content.

Configure individual or multiple integrated Bloomfire communities to meet organizational needs.

View key report functions in real-time through easy-to-follow visualizations. Create custom reports to track metrics and identify trends, gaps, and opportunities.

Create custom reports with visualizations to track custom metrics with downloadable data for company reporting.

Ability to search inside video and audio clips and highlight key phrases within multimedia content.

End-to-end encryption to protect data security and confidentiality.

Govern visibility with role-based permissions to control access to knowledge across the organization.

SAML single sign-on for secure user access.

SCIM user provisioning for automated access management.

Provision access to content with secure user access groups and role-based permissions.

Advanced migration services for complex data migration scenarios.

Support for migrating content from existing systems to Bloomfire.

Expert guidance through a proven four-phase process (Plan, Configure, Prepare, Launch) for successful deployment.

Tool to calculate and estimate the value and return on investment of knowledge management.

Training programs to enable internal trainers to teach other employees.