Helpjuice

Let users request articles directly from your knowledge base, with AI analyzing requests and suggesting content to create.

Translate entire knowledge base in one click to 40+ languages using AI. Supports 300+ languages.

Intelligent chatbot that pulls from your knowledge base to answer user questions in real-time. Better than current chatbot solutions.

AI-powered tool to automatically generate descriptions for articles.

Search through images and PDFs using AI to find relevant content across multiple formats.

AI-driven analytics to measure what topics people consume and article impact.

Automatically create step-by-step tutorials and how-to guides using AI.

Turn support tickets into help articles using AI suggestions, reducing ticket volume and improving self-service.

Automatically generate and manage tags for articles using AI to improve content organization and discoverability.

Instantly write articles that sound human but smarter. Create or update articles by requesting them and AI handles the heavy lifting.

Intelligent search that understands context and intent, not just keywords. Forgives typos and delivers accurate results in under a second.

Search through PDF documents and images within the knowledge base.

Automatically suggest related articles to users based on AI analysis.

AI-powered chat interface that allows users to ask questions and receive answers guided by knowledge base articles and suggested questions.

AI-powered tool to create step-by-step tutorials automatically. Used by 10,000+ users.

Comprehensive analytics dashboard measuring content performance, user behavior, search patterns, and content impact.

Measure articles' impact and see content performance metrics in specific time periods.

Boost employee activity and measure productivity of users/groups using knowledge base.

Detailed tracking of user search patterns and analytics to understand what users are searching for.

Measure what topics people consume and which articles are being accessed most.

Predictive user behavior analysis and real-time content performance metrics.

Kanban-style brainstorming tool for planning knowledge base topics and content strategy.

Set up redirects for archived or moved articles to maintain user experience.

Unlimited content creation with intelligent categorization, scalable organization, and collaborative planning tools.

Reuse content across multiple articles and sections to maintain consistency.

Set expiration dates on articles to automatically archive or update outdated content.

Embed files, images, and videos directly within articles.

Manage and organize files and media within the knowledge base.

Dynamic glossary feature for terminology control and metadata management.

Internal linking strategy and SEO-friendly structure management for knowledge base content.

Upload multiple articles and documents at once for faster content creation.

Organize content across unlimited categories and topics for better structure.

Rich text editor with formatting options, drag-and-drop images, tables, lists, custom HTML support, and media embedding.

Schedule when articles are published to your knowledge base.

SEO-optimized knowledge base structure with semantic HTML for better search visibility.

Create visual, interactive tutorials and how-to guides in minutes for onboarding and training.

Automatically generate table of contents for long articles.

Create and format tables and lists within articles for better content organization.

Add interactive tabs and accordions to articles for better content organization.

Create unlimited articles within your knowledge base without restrictions.

Revision history, document versioning, and ability to restore previous versions and compare versions.

What You See Is What You Get editor for easy content creation without coding knowledge.

Advanced code editor for technical customizations and custom HTML implementation.

Make your knowledge base uniquely yours with visual editor, code editor, custom domain, and brand customization.

Map custom domain and use CNAME branding for white-label knowledge base solutions.

Handcrafted, pixel-perfect knowledge base design customized to your brand specifications.

Code customization service for complex changes not covered by the Visual Editor.

Dozens of themes to choose from for knowledge base design customization.

Request unlimited customizations from design tweaks to feature adjustments at no extra charge.

No-code visual editor for customizing knowledge base design and layout.

Seamless integration with 100+ pre-built tools and 3000+ apps via Zapier.

Full API access with documentation, versioning, and advanced analytics for custom integrations.

Browser extension that auto-syncs with knowledge base to ensure users always see latest content.

Browser extension that auto-syncs with your knowledge base, allowing search from anywhere.

Embed knowledge base widgets directly into your website or application.

Integration with Microsoft Teams for knowledge base access within Teams.

Connect with Salesforce for seamless CRM and knowledge base integration.

Integrate with Slack for easy knowledge base access and sharing directly in Slack.

Connect to 3000+ apps via Zapier for cross-platform automation and integration.

Integration with Zendesk support platform for ticket and knowledge base management.

Restrict specific content by user, group, or make it public. Multiple levels of user roles and permissions.

API token authentication and API ban protection for secure API access.

Automatic backups of knowledge base content for data protection and recovery.

SSL certificates and encrypted URL access to protect sensitive data.

All data stored securely in the USA for compliance and security requirements.

GDPR-compliant data protection and privacy features for enterprise security.

Control access to specific content by URL, IP, user, or group for security.

Restrict access by IP address for enhanced security controls.

Create private and internal-only sections within the knowledge base.

Enterprise SSO support via Okta, Azure AD, Auth0. Secure login with company credentials.