Vanillasoft
vanillasoft.comBuild Difficulty: 5/5
Build a working replacement in a weekend with AI tools
All-in-one Sales Engagement Platform
How to Replace VanillasoftOverview
Features
32 features across 13 categories
Agent Tools(1)
Built-in call scripts and disposition tracking within the platform
Automation(1)
Orchestrates and automates one-to-one communication at scale with automated multi-channel cadences of calls, SMS, and emails
Calling(7)
Built-in auto dialing software with multiple dialing modes (single line, progressive, preview, parallel) that balances agent pace with customer experience
High-quality voice over IP infrastructure built into the platform
Dialing mode that dials multiple leads simultaneously for higher volume operations
Dialing mode that allows agents to preview lead information before dialing
Automatically dials the next contact when a rep completes an engagement, balancing faster pace for agents with customer experience
Caller ID management solution to improve call answer rates and trust
Provides call trust verification to ensure prospects see legitimate caller information, increasing answer rates
Compliance(2)
Management of Application-to-Person messaging with 10-digit long code compliance
Integrations with compliance-focused partners for regulatory requirements
Data Management(1)
Ability to create custom data fields and tables for organization-specific data
Email(2)
Automated sales email nurturing and multi-channel email support
Support for multiple email addresses and sender identities
Integration(2)
API endpoints for custom integrations and platform extensions
Integrations with partner tools and apps to extend platform functionality
Lead Management(4)
Real-time lead prioritization and queue-based routing that pushes the next best record to agents automatically, preventing lead waste and ensuring top records are worked first
Ability to pull in lead data from multiple sources
Dynamic queue that automatically serves the next-best record to each rep with no scrolling or cherry-picking
Powerful filters that evaluate records in real-time against organizational priorities
Messaging(1)
Automated SMS messaging as part of multi-channel sales automation cadences
Productivity(2)
Integrated calendar and appointment scheduling functionality
Automated appointment scheduling tool for booking meetings with prospects
Reporting & Analytics(5)
Customizable reporting options for detailed campaign and agent analytics
Dashboard for monitoring individual agent performance
Records calls and provides automatic transcription for quality assurance and coaching
Dashboard for monitoring campaign-level performance and results
Dashboards providing clear view of agent and campaign performance to improve compliance and results
Security(2)
IP-based access controls for enhanced security
Enterprise SSO integration for centralized authentication management
Support(2)
Expert consulting and implementation services for platform optimization
Expert-led implementation and setup service included with platform
Pricing
Core
- ✓Multi-channel engagement platform
- ✓Automated sales email nurturing
- ✓Lead prioritization engine
- ✓Enterprise grade VoIP
- ✓Preview or progressive dialer
- ✓Sales automation for email, SMS, call recording, and transcription
- ✓Reporting and dashboards
- ✓First five seats included
- ✓Initial set-up included
- ✓Ongoing support and updates
Advantage
- ✓Everything included in Core
- ✓SmartCaller Trust and SmartCaller ID
- ✓Online appointment scheduler
- ✓First five seats included
- ✓Initial set-up included
- ✓Ongoing support and updates
Enterprise
- ✓Everything included in Core and Advantage
- ✓API access
- ✓Custom tables
- ✓Single sign-on
- ✓IP restrictions
- ✓Compliance partner integrations
- ✓First five seats included
- ✓Initial set-up included
- ✓Ongoing support and updates
Fundraising
- ✓Multi-channel outreach (VoIP, SMS, email automation)
- ✓Fundraising SmartCaller Trust and SmartCaller ID
- ✓White glove onboarding, implementation, and support
- ✓Powerful dashboard and reporting
- ✓First five seats included
- ✓Initial set-up included
- ✓Ongoing support and updates
Custom
- ✓Custom implementation
- ✓Enterprise solutions
Cost Calculator
Pricing data not available for Vanillasoft. Check their website for current pricing.
Build vs Buy
Should you build a Vanillasoft alternative or buy the subscription? Estimate based on 32 features.
Buy Vanillasoft
Better ValueBuild Your Own
Buying Vanillasoft saves ~$36,960 over 3 years vs building.
Estimates based on 32 features and a BuildScore of 5/5. Actual costs vary.