Webex
webex.comBuild Difficulty: 5/5
Build a working replacement in a weekend with AI tools
The leader in collaboration & customer experience
How to Replace WebexOverview
Features
47 features across 17 categories
AI(3)
An AI Assistant that saves time, creates personalized summaries, troubleshoots, resolves customer issues, removes distractions, and makes agents better
AI-powered camera capabilities for intelligent room and meeting analytics
AI-powered capabilities across the platform to elevate employee and customer experiences, including secure and intelligent interactions
Audio(1)
AI-powered noise cancellation to reduce background noise in meetings
Calling(3)
Public Switched Telephone Network calling capability
International toll dial-in numbers for joining meetings from various countries
Voice over Internet Protocol for internet-based calling
Collaboration(2)
Share screens and annotate content in real-time during meetings
Unlimited digital whiteboarding for brainstorming and collaboration
Core Communication(5)
Powerful calling that brings together your global workforce and customers anywhere, on any device, in any environment
Create engaging meeting experiences that bring everyone together, no matter their location, language, or communication style
Keep work moving beyond the meeting with team messaging and file sharing for both internal and external teams in the same space
Host unlimited meetings with restrictions on duration per meeting
Record short video messages and screen captures to share anywhere for effective communication beyond a meeting
Customer Experience(5)
Automated, personalized, and intelligent agent interactions for customer experience
AI-powered assistant specifically designed for contact center operations
Create intelligent, digital to human interactions for more personalized customer experiences
Automate end-to-end customer journeys on a centralized cloud communications platform to drive smarter interactions
Optimize workforce management and performance for contact centers
Devices(13)
Premium headset collaboration with Bang & Olufsen
Smart cameras for room and desk collaboration
Advanced ceiling microphone for room audio capture
Collaboration devices designed for individual desk work
Advanced desk phone for enterprise calling
Advanced desktop collaboration device
Interactive digital whiteboard devices for collaboration spaces
Audio devices optimized for Webex collaboration
Webex-integrated phone devices for calling and collaboration
Collaboration devices designed for meeting rooms and shared spaces
Complete room collaboration kit with integrated devices
Pan-tilt-zoom camera for room collaboration
Operating system for collaboration devices and room systems
Engagement(1)
Interactive polling capabilities integrated into meetings and events
Events & Broadcasting(2)
Manage in-person, virtual, and hybrid events with a powerful platform that handles everything from registration to on-site solutions and networking
Create engaging attendee experiences for audiences of any size with simplified webinar management
Integration(3)
Marketplace for integrating third-party applications and extensions
Seamless integration with calendar services for scheduling meetings
Integration with third-party devices and platforms like Microsoft Teams
Management(1)
AI-powered single pane of glass for managing all workloads, devices, and security with deep inspection and troubleshooting through ThousandEyes integration
Recording(2)
Unlimited cloud recording for meetings and webinars
Record meetings locally to your device
Security(2)
Advanced security features and compliance options for industry and regional requirements
FedRAMP authorized security for government compliance
Support(1)
Basic customer support for free tier users
Technology(1)
Audio and video over IP technology for conferencing
Video(1)
Create and share video content through Vidcast
Workspace Management(1)
Interactive meeting room and desk space configurator with standardized blueprints for workspace design
Pricing
Webex Free
- ✓Unlimited meetings, up to 40 min per meeting
- ✓Up to 100 attendees per meeting
- ✓Screen sharing with annotation
- ✓Unlimited Whiteboards
- ✓Local recording
- ✓Calendar service integration
- ✓Advanced noise cancellation
- ✓Unlimited messaging
- ✓Create and share video by Vidcast
- ✓Advanced Security
- ✓Integration of leading apps
- ✓Basic Support
Webex Enterprise
Popular- ✓Everything in Webex Suite
- ✓AI Assistant included
- ✓Up to 1,000 attendees
- ✓Local & Unlimited Cloud meeting recording
- ✓FedRAMP authorized security
- ✓Webex Events included
Cost Calculator
Pricing data not available for Webex. Check their website for current pricing.
Build vs Buy
Should you build a Webex alternative or buy the subscription? Estimate based on 47 features.
Buy Webex
Better ValueBuild Your Own
Buying Webex saves ~$36,960 over 3 years vs building.
Estimates based on 47 features and a BuildScore of 5/5. Actual costs vary.
Integrations
5 known integrations