GlossGenius

glossgenius.com
Scheduling & Booking
1-2 Weeks

All-In-One Salon, Spa & Medspa Software

How to Replace GlossGenius

Overview

GlossGenius is a comprehensive business management platform designed for beauty and wellness businesses including salons, spas, medspas, and appointment-based services. It provides integrated scheduling, payments, client management, marketing, and operations tools to help businesses increase bookings, boost revenue, and reduce administrative work. The platform serves over 100,000 beauty and wellness businesses with features to capture every booking and dollar they deserve.

Features

108 features across 16 categories

AI(2)

AI Growth AnalystAIPremium

AI-powered analysis tool that uncovers hidden revenue opportunities, surfaces revenue insights automatically, and compares performance to similar businesses

AI Marketing AssistantAI

AI-powered assistance for creating marketing campaigns and content

Also in: monday.com, Notion, Airtable

Accessibility(1)

Multi-Device Access

Access platform from desktop, tablet, and mobile devices

Also in: Justinmind, Justworks, Notion

Billing(1)

Financing

Payment financing options for platform fees

Also in: Insightly, Airtable, Obsidian

Booking & Scheduling(26)

2-Way Calendar Sync

Sync GlossGenius calendar with external calendar applications

24/7 Online Booking

Login-free client booking available round-the-clock with 30-second booking process that captures after-hours bookings and eliminates app download requirements

Accent Colors Customization

Customize accent colors to match brand aesthetic

AI-Powered WaitlistAI

Automatically notify clients when slots open and fill 12% more cancellations

Booking Website Builder

Plug and play templates with premium customization options and professional design aesthetics

Built-in Deposits

Require deposits at booking time to secure appointments

Cancellation Policies

Set custom cancellation policies with automatic deposit requirements and no-show protection

Card-on-File Rules

Custom policies for card-on-file payment options that increase rebooking rates

Cover Photo Customization

Customize cover photos on booking website

Custom Booking Approval

Configure custom approval workflows for bookings

Custom Booking Website

Build a beautiful booking site with modern templates, color customizations, portfolio image galleries, and custom service catalogs

Drag & Drop Scheduling

Desktop-based appointment scheduling with drag and drop functionality

Gap Time Management

Automatically manage gaps between appointments to optimize staff utilization

Google Booking Integration

Link GlossGenius account to Google Business Profile for booking and reputation management

Multi-Service Provider Booking

Allow clients to book with multiple service providers

Overlapping Appointments

Allow multiple staff members to handle overlapping appointments

Portfolio Image Gallery

Showcase before and after photos and service portfolio on booking website

Processing Time

Set custom processing times between appointments

Reserve with Google

Allow clients to book appointments directly through Google Business Profile

Room & Resource Management

Manage room availability and physical resources needed for appointments

Service Creation & Management

Create and manage service offerings with custom pricing and duration

Service Options

Add multiple options and variations to service offerings

Synced Staff Calendar

Individual staff calendars with personalized access permissions that stay synchronized

Team Member Profiles

Create individual profiles for team members visible to clients

Waitlist Management

Manage client waitlists for fully booked time slots

Website Reviews

Display client reviews on booking website

Client Communication(2)

Automated Client Notifications

Send automated appointment confirmations and reminders to reduce no-shows

Rebooking Reminders

Send personalized notifications to clients to rebook after appointments and reach 75%+ rebooking rates

Also in: Teamwork.com, Rocket Matter, Acuity Scheduling

Client Management(8)

Appointment & Retail Purchase Tracking

Track all client appointments and retail purchases in one profile

Before & After Photo Reminders

Automatic reminders to capture and store before and after photos for services

Client Banning

Ability to ban clients from booking future appointments

Client History Reports

Generate reports on client appointment and purchase history

Client Notes

Track detailed notes for each client including service preferences and history

Client Notifications

Send customizable appointment reminders, confirmations, and waitlist notifications

Client Profiles

Maintain detailed client profiles with service history, preferences, notes, before/after images, and birthdays

Smart Forms & Waivers

Create customizable HIPAA-compliant forms and waivers for clients to sign

Also in: mycase, Litify, Acuity Scheduling

Compliance(2)

HIPAA CompliancePremium

HIPAA-compliant features for managing sensitive medical records

SOAP NotesPremium

HIPAA-compliant SOAP notes for medspa treatment records

Also in: Insider CDP, Airtable, 1Password

Extras(1)

Referrals Credit

Earn account credits by referring other businesses

Marketing(10)

AI-Powered MarketingAI

Send text and email campaigns in seconds powered by AI assistance

Automated Review Prompts

Send automated requests for client reviews on receipts

Book Through Social Media

Allow clients to book appointments directly from social media posts

Client Discovery Intel

Insights about client discovery and marketing effectiveness

Email Marketing

Create and send unlimited email campaigns with AI assistance and image uploads

Google Marketing AnalyticsPremium

Advanced marketing analytics integrated with Google

Google Reviews Integration

Manage and display Google reviews within the platform

Review Management

Manage and respond to client reviews

Social Media Templates

Pre-made social media content templates for easy posting

Text Marketing

Send SMS campaigns with included text credits and AI-powered message generation

Onboarding(1)

Free Data Transfer Service

Complimentary migration service to import appointments, client info, services, and inventory from other systems

Operations(6)

Barcode Scanning

Scan product barcodes on mobile devices to track inventory

Inventory & Retail Management

Manage product inventory with barcode scanning and low-stock alerts

Inventory Management

Track product and service inventory with automatic quantity updates and barcode scanning

Inventory Reports

On-demand reports of inventory levels and status

Low-Stock Notifications

Automatic alerts when inventory falls below set thresholds

Product Categorization

Organize products into categories for services and retail

Payments(19)

100% Chargeback Protection

Protection against chargebacks on transactions

Automated Rebooking Prompts

Automatically prompt clients to rebook at checkout

Automatic Sales Tax Calculations

Automatically calculate and apply correct sales tax

Buy Now, Pay Later

Let clients pay over time with BNPL options while business receives full payment upfront, increasing average ticket value by 2.6x

Card Readers

Physical card readers for processing in-person payments with 50% discount on Tap & Go readers

Card-on-File Payment Options

Store client payment information for faster future transactions

Customizable Gratuity

Set custom tip options and percentages at checkout

Deposits at Booking

Collect deposit payments when appointments are booked

Flat 2.6% Payment Processing

Accept all payment types with a flat 2.6% processing rate with no hidden fees on Tap to Pay, card-on-file, or manual entry

Gift Cards

Create and manage digital and physical gift cards

Invoices

Create and send invoices to clients

No Lock-In Contracts

No long-term contracts required

No Upfront Fees

No upfront fees to get started

Payouts

Receive same-day free payouts Monday-Thursday and instant payouts anytime for 1.8% fee

Point of Sale (POS)

Built-in POS system for accepting in-person payments

Secure EMV Compliance

EMV compliant payment processing for security

Separate Bank Accounts for Booth Renters

Enable booth renters to have separate bank accounts for payouts

Split Payments

Accept payments split across multiple payment methods

Tap to Pay on iPhone and Android

Accept contactless payments using mobile devices

Reporting(13)

Appointment Report

Reports on appointment metrics and trends

Expense Tracking

Track and categorize business expenses

GrowthGenius Weekly Report

Weekly automated growth and performance report

Inventory Report

Complete inventory level and status reports

Most Valuable Clients Report

Identify and report on highest-value clients

Reports & Analytics

Comprehensive reporting suite with live snapshots of top clients, expenses, sales, and business metrics

Retail Sales Report

Detailed retail product sales reporting

Sales Report

Detailed sales performance reports

Sales Tax Report

Automated sales tax reporting

Team Scorecard & Analytics

Performance scorecard for teams with unlimited user access

Transaction Detail Report

Detailed transaction-level reporting

Utilization & Retention Report

Track staff utilization and client retention metrics

Website Pixel Tracking

Track website visitor behavior with pixel tracking

Revenue Tools(3)

Memberships

Create membership programs that increase ticket sizes by 30%

Packages

Create service packages to boost loyalty, upfront revenue, and client savings

Retail Sales Management

Manage retail product sales and inventory to increase revenue from 8% to 14-18%+

Support(3)

Customer Support

Phone, text, and email customer support

Gloss University

Educational resources and training for using the platform

Premium Customer SupportPremium

Enhanced customer support for premium tier members

Team Management(10)

Advanced Staff Activity LoggingPremium

Detailed logging of staff activities and actions

Commission Reporting

Generate reports on team member commissions

Customizable Commissions

Set up custom commission structures for team members

Customizable Permissions

Create custom permission sets for different team members

Goal Setting & Tracking

Set and track business and team goals

PayrollPremium

Automated payroll management with commission, tip, and hourly wage calculations

Pre-Set Roles

Use pre-configured roles for team member access control

Staff Management

Manage team members with individual calendars, roles, permissions, and performance tracking

Staff Performance Reports

Generate reports on individual staff member performance

Time Tracking

Track employee clock-in/clock-out with automated reminders and custom breaks

Pricing

Standard

$24/month (annual billing) or $28/month (monthly billing)
  • Custom Booking Website
  • Unlimited Client Notifications
  • Email & Text Marketing
  • Inventory & Retail Management
  • Packages & Memberships
  • Flat 2.6% payment processing
  • 24/7 online booking
  • Free data transfer
  • Fast payout options
  • Available on any device
  • Booking Website
  • Point of Sale
  • Deposits
  • Card on file
  • Customizable gratuity
  • Split payments
  • Automated rebooking prompts
  • Tap to Pay on iPhone and Android
  • Buy Now, Pay Later
  • Card Readers
  • Payouts
  • Gift Cards
  • Invoices
  • Memberships
  • Packages
  • 50% Discount on Tap & Go Readers
  • Product categorization
  • Barcode scanning
  • Inventory reports
  • Low stock alerts
  • Staff Management
  • Teams of less than 10
  • Pre-set roles
  • Customizable permissions
  • Client Profiles
  • Notes
  • Client history
  • Appointment & retail purchases
  • Client Notifications
  • Appointment reminders & confirmations
  • Waitlist notifications
  • Customizable notification schedule
  • Rebooking Reminders
  • Forms & Waivers
  • Customizable templates
  • Email Marketing
  • Free unlimited emails
  • Message templates
  • Text Marketing
  • 500 text credits included
  • Social Media Templates
  • Review Management
  • Google Review integration
  • Automated review prompts with receipts
  • Reports
  • Expense Report
  • Sales Report
  • Sales Tax Report
  • Appointment Report
  • Retail Sales Report
  • Inventory Report
  • Transaction Detail Report
  • Most Valuable Clients Report
  • Utilization & Retention Report
  • Expense Tracking
  • Free data transfer service
  • Referrals Credit
  • Gloss University

Gold

Popular
$48/month (annual billing) or $56/month (monthly billing)
  • Everything in Standard
  • Forms & Waivers
  • Google Booking & Reviews
  • Automated waitlist
  • Time Tracking
  • Room & Resource Management
  • AI Marketing Assistant
  • AI Growth Analyst (Limited trial)
  • Booking Website Builder
  • Plug & play templates
  • Calendar
  • Drag & drop scheduling on desktop
  • Gap time
  • Processing time
  • Custom booking approval
  • Overlapping appointments
  • 2-way calendar sync
  • Synced staff calendar
  • Resource Management
  • Waitlist
  • Built-in deposits
  • Deposits at booking
  • Card on file
  • Customizable gratuity
  • Split payments
  • Automated rebooking prompts
  • Tap to Pay on iPhone and Android
  • Buy Now, Pay Later
  • Card Readers
  • Payouts
  • Instant payouts (+ flat 1.8% fee)
  • Free same-business-day payouts
  • Seperate bank accounts for booth renters
  • Gift Cards
  • Invoices
  • Memberships
  • Packages
  • 50% Discount on Tap & Go Readers
  • Inventory & Retail Management
  • Product categorization for services & retail
  • Barcode scanning
  • Inventory reports
  • Low stock alerts
  • Staff Management
  • Teams of 10+ (with expanded features)
  • Pre-set roles
  • Customizable permissions
  • Customizable commissions
  • Time Tracking
  • Custom paid or unpaid breaks
  • Automated reminders to clock in or clock out
  • Separate bank accounts for booth renters
  • Reports
  • Expense Report
  • Sales Report
  • Sales Tax Report
  • Appointment Report
  • Retail Sales Report
  • Inventory Report
  • Transaction Detail Report
  • Most Valuable Clients Report
  • Commissions Report
  • Utilization & Retention Report
  • Staff Performance Report
  • Expense Tracking
  • Client Management
  • Client Profiles
  • Notes
  • Before & after photo reminders
  • Client banning
  • Client history
  • Appointment & retail purchases
  • Client Notifications
  • Appointment reminders & confirmations
  • Waitlist notifications
  • Customizable notification schedule
  • Rebooking Reminders
  • Forms & Waivers
  • HIPAA Compliance
  • Customizable templates
  • Email Marketing
  • Free unlimited emails
  • Genius AI assistance
  • Image uploads
  • Message templates
  • Text Marketing
  • 2500 text credits included
  • Genius AI assistance
  • Social Media Templates
  • Review Management
  • Google Review integration
  • Automated review prompts with receipts
  • Free data transfer service
  • Referrals Credit
  • Gloss University

Platinum

$148/month (annual billing) or $168/month (monthly billing)
  • Everything in Gold & Standard
  • Team Goal Setting & Analytics
  • Customizable commissions
  • Google Marketing Analytics
  • Unlimited team members
  • Unlimited users for analytics
  • AI Growth Analyst (Unlimited queries)
  • AI Marketing Assistant
  • Booking Website Builder
  • Premium templates
  • Calendar
  • Drag & drop scheduling on desktop
  • Gap time
  • Processing time
  • Custom booking approval
  • Overlapping appointments
  • 2-way calendar sync
  • Synced staff calendar
  • Resource Management
  • Waitlist
  • All payment features
  • All client communication features
  • All marketing features
  • All reporting features
  • Expense tracking
  • Sales tax automation
  • All inventory management features
  • Staff management for teams of 10+
  • Customizable permissions
  • Time tracking with custom breaks
  • Commission management
  • Goal setting for unlimited users
  • Advanced staff activity logging
  • All client management features
  • Client profiles with all options
  • Before & after photo reminders
  • Client banning
  • Client history
  • HIPAA Compliance
  • Smart forms and waivers
  • Google Booking
  • Google Reviews
  • Advanced packages
  • Advanced memberships
  • Premium customizations
  • Reserve with Google
  • Google Marketing Analytics
  • Website pixel tracking
  • Free data transfer service
  • Referrals Credit
  • Gloss University
  • Premium customer support

Cost Calculator

Keep Paying GlossGenius

Monthly$24/mo
Yearly$288/yr
5-Year Total$1.4k

Build It Yourself

Est. Build Time~16 hrs
Hosting$20/mo
DifficultyModerate

Total Cost Comparison

1 YearSave $48
SaaS
$288
DIY
$240
3 YearsSave $144
SaaS
$864
DIY
$720
5 YearsSave $240
SaaS
$1.4k
DIY
$1.2k

DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 108 features at moderate complexity.

Build vs Buy

Should you build a GlossGenius alternative or buy the subscription? Estimate based on 108 features.

Buy GlossGenius

Better Value
Monthly cost$240/mo
3-year total$8,640
Time to deployDays

Build Your Own

Development cost$132,000
Maintenance$1,980/mo
3-year total$203,280
Dev time~11 months

Buying GlossGenius saves ~$194,640 over 3 years vs building.

Estimates based on 108 features and a BuildScore of 3/5. Actual costs vary.

Integrations

4 known integrations

Google BookingGoogle Business ProfileGoogle Marketing AnalyticsGoogle Reviews