CiviCRM

civicrm.org
CRM
Weekend Project

Open source constituent relationship management for non-profits, NGOs and advocacy organizations

How to Replace CiviCRM

Overview

CiviCRM is a powerful open source CRM used by more than 11,000 non-profits to build, engage, and organize their constituents. It centralizes constituent communications, manages donor bases and memberships, and automates administrative tasks. The platform can be deployed standalone or fully integrated with popular content management systems.

Features

12 features across 10 categories

Case Management(1)

Case Management

Plan, customize, track and engage client or constituent interactions with complex workflow building capabilities for sequential action management

Communications(1)

Constituent Communications

Centralize all constituent communications and interactions

Core CRM(1)

Contact Management

Core component for constituent relationship management allowing association of all constituent types and unified data management

Data Management(1)

Bulk Data Updates

Streamline nonprofit operations with bulk data update utilities

Also in: monday.com, Notion, Airtable

Email Marketing(1)

CiviMailPremium

Email marketing component integrated into CRM for sending targeted communications and bulk messages

Also in: Writesonic, Visme, WordPress.com

Events(1)

Event Management

Create complex event registrations, pricing tiers, and automated communications. Capture event participant information via customizable forms

Fundraising(3)

Contribution Pages

Create customizable contribution forms with different fields, set amounts for contributions, and flexible contribution management

Donor Base Management

Build and manage comprehensive donor database with tracking and engagement tools

Peer to Peer Fundraising

Empower supporters with peer-to-peer fundraising tools to raise funds, spread mission, and engage new donors

Membership(1)

Membership Management

Comprehensive membership component enabling flexible price sets, membership rules, and automated communications to engage membership base

Messaging(1)

Bulk MessagingPremium

Powerful mailing component supporting both rich HTML and text-only emails with highly targeted messaging capabilities

Reporting(1)

Detailed Reporting

Gain insights with detailed reporting tools to track performance, analyze data, and make informed decisions for organizations

Pricing

CiviCRM Spark

Low monthly subscription
  • No technical skill required
  • Fast and easy setup
  • CiviAcademy subscription included
  • Entry-level CRM functionality
  • Cloud-hosted solution

Do It Yourself

Self-hosted (free software)
  • Full control over infrastructure
  • Full feature set and customizability
  • Community access
  • Website included (self-maintained)
  • Requires technical skill

CiviCRM in the Cloud

Cost effective (variable pricing)
  • Robust feature set
  • No administration overhead
  • No technical overhead
  • Suitable for most nonprofits
  • Website often included
  • Less customizable than other options

Work with a Partner

Custom (generally more expensive)
  • Most customizable and flexible
  • Expert implementation support
  • Ideal for complex needs
  • Best for migrations and integrations
  • Diverse expertise and support

Cost Calculator

Pricing data not available for CiviCRM. Check their website for current pricing.

Build vs Buy

Should you build a CiviCRM alternative or buy the subscription? Estimate based on 12 features.

Buy CiviCRM

Better Value
Monthly costContact Sales
3-year totalVaries
Time to deployDays

Build Your Own

Development cost$12,000
Maintenance$180/mo
3-year total$18,480
Dev time~1 months

Buying CiviCRM saves ~$18,480 over 3 years vs building.

Estimates based on 12 features and a BuildScore of 5/5. Actual costs vary.

Integrations

4 known integrations