CiviCRM vs Vtiger
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
CiviCRM offers fewer features (12 vs 152) and fewer integrations (4 vs 17). Starting price: CiviCRM at Free vs Vtiger at $12/mo. CiviCRM has 12 unique features while Vtiger has 152 unique features, with 0 features in common.
| CiviCRM | Vtiger | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 12 | 152 |
| AI-Powered Features | 0 | 11 |
| Starting Price | Free | $12/mo |
| Pricing Tiers | 4 | 5 |
| Integrations | 4 | 17 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 60% | 95% |
Feature Comparison by Category
AI (0 vs 11)
| Feature | CiviCRM | Vtiger |
|---|---|---|
| AI Bot Management | ||
| Agent Builder | ||
| Best Time to Contact | ||
| Calculus AI | ||
| Chatbot | ||
| Generative AI Designer | ||
| Meeting Aide | ||
| Natural Language Querying | ||
| Predictive AI Designer | ||
| Prompt Builder | ||
| Voice Assistants Integration |
Administration (0 vs 9)
| Feature | CiviCRM | Vtiger |
|---|---|---|
| Connections | ||
| Customization | ||
| Duplicate Prevention | ||
| Import & Export | ||
| Layout Designer | ||
| QR Code | ||
| Quality Audit | ||
| Server Scripts and Jobs | ||
| User Management |
Analytics (0 vs 10)
| Feature | CiviCRM | Vtiger |
|---|---|---|
| Contact Engagement Insights | ||
| Custom schedule reports | ||
| Customizable dashboards | ||
| Dashboard | ||
| Internal ticket Insights | ||
| Performance Insights | ||
| Reports | ||
| Sales Insights | ||
| Support Insights | ||
| Targets |
Automation (0 vs 9)
| Feature | CiviCRM | Vtiger |
|---|---|---|
| Approvals | ||
| Business Process Automation | ||
| Flowcharts | ||
| Opportunity creation from Email | ||
| Organization creation from Email | ||
| Process Designer | ||
| Rules, Conditions, and Actions | ||
| Workflows | ||
| Workflows and Approvals |
Billing (0 vs 3)
| Feature | CiviCRM | Vtiger |
|---|---|---|
| Invoicing | ||
| Payment Tracking | ||
| Subscriptions |
Case Management (1 vs 0)
| Feature | CiviCRM | Vtiger |
|---|---|---|
| Case Management |
Collaboration (0 vs 8)
| Feature | CiviCRM | Vtiger |
|---|---|---|
| @Mentions | ||
| Actions - Alerts & Reminders | ||
| Calendar and Events | ||
| Comments | ||
| Direct messages | ||
| Documents | ||
| Inbox | ||
| Internal Collaboration |
Communications (1 vs 0)
| Feature | CiviCRM | Vtiger |
|---|---|---|
| Constituent Communications |
Compliance (0 vs 1)
| Feature | CiviCRM | Vtiger |
|---|---|---|
| Consents for compliance |
Core (0 vs 9)
| Feature | CiviCRM | Vtiger |
|---|---|---|
| Document Engagement | ||
| Idle Alerts | ||
| Image Storage | ||
| Mobile App | ||
| Multi Currencies | ||
| Notifications | ||
| One View | ||
| Profile Scoring | ||
| Real-time Notifications |
Core CRM (1 vs 0)
| Feature | CiviCRM | Vtiger |
|---|---|---|
| Contact Management |
Data Management (1 vs 0)
| Feature | CiviCRM | Vtiger |
|---|---|---|
| Bulk Data Updates |
Email Marketing (1 vs 0)
| Feature | CiviCRM | Vtiger |
|---|---|---|
| CiviMail |
Events (1 vs 0)
| Feature | CiviCRM | Vtiger |
|---|---|---|
| Event Management |
Fundraising (3 vs 0)
| Feature | CiviCRM | Vtiger |
|---|---|---|
| Contribution Pages | ||
| Donor Base Management | ||
| Peer to Peer Fundraising |
Help Desk (0 vs 22)
| Feature | CiviCRM | Vtiger |
|---|---|---|
| Agent level business hours | ||
| Articles & FAQs | ||
| Business Hours | ||
| Case satisfaction survey | ||
| Cases | ||
| Chatflows | ||
| Conversations | ||
| Customer Portal | ||
| Email to Case | ||
| FAQs | ||
| First Response SLA | ||
| Internal Ticketing | ||
| Least Loaded Ticket Assignment | ||
| Live Chats | ||
| Live Web Chat |
Integration (0 vs 6)
| Feature | CiviCRM | Vtiger |
|---|---|---|
| Emails & Phone Integration | ||
| Facebook Leads Ads | ||
| Google + O365 Add-ins | ||
| Google Leads Form Extension integration | ||
| Video conferencing integration | ||
| Zoom & Google Meet |
Inventory (0 vs 5)
| Feature | CiviCRM | Vtiger |
|---|---|---|
| Assets | ||
| Inventory | ||
| Purchase Order Management | ||
| Stockroom | ||
| Vendor Management |
Marketing (0 vs 15)
| Feature | CiviCRM | Vtiger |
|---|---|---|
| Autoresponders | ||
| Email Campaign Reports | ||
| Email Campaigns | ||
| Email Sequences | ||
| Email Template Builder | ||
| Email Templates | ||
| Landing Pages | ||
| List Reports | ||
| Lists and Segments | ||
| SMS Campaigns | ||
| Scheduled Email Campaigns | ||
| Short URL | ||
| Social Module | ||
| Web to Lead Forms | ||
| Webforms |
Membership (1 vs 0)
| Feature | CiviCRM | Vtiger |
|---|---|---|
| Membership Management |
Messaging (1 vs 0)
| Feature | CiviCRM | Vtiger |
|---|---|---|
| Bulk Messaging |
Mobile (0 vs 2)
| Feature | CiviCRM | Vtiger |
|---|---|---|
| Business Card Scanner | ||
| Voice Notes |
Productivity (0 vs 2)
| Feature | CiviCRM | Vtiger |
|---|---|---|
| Aide | ||
| Learning Management System (LMS) |
Project Management (0 vs 11)
| Feature | CiviCRM | Vtiger |
|---|---|---|
| Automated Time Tracking and Billing | ||
| Automated task end times | ||
| Gantt View | ||
| Kanban Board | ||
| Project Templates | ||
| Project key metrics and analytics | ||
| Projects | ||
| Subtasks | ||
| Task dependencies | ||
| Tasks | ||
| Work Orders |
Reporting (1 vs 0)
| Feature | CiviCRM | Vtiger |
|---|---|---|
| Detailed Reporting |
Sales (0 vs 28)
| Feature | CiviCRM | Vtiger |
|---|---|---|
| Action Center | ||
| Appointment Pages | ||
| CPQ - Configure, Price, and Quote | ||
| Contact Roles | ||
| Customize Sales Stages | ||
| Deal Kanban View | ||
| Deal Playbooks | ||
| Deal Room | ||
| Deals | ||
| Email tracking & real time notifications | ||
| Field Sales | ||
| Forecast & Quota | ||
| Idle Deal Alerts | ||
| Lead Auto-assignment & Routing | ||
| Lead Scoring |
Security (0 vs 1)
| Feature | CiviCRM | Vtiger |
|---|---|---|
| OTP Rules |
Unique Features
Only in CiviCRM (12)
Case Management
Constituent Communications
Contact Management
Bulk Data Updates
CiviMail
Event Management
Contribution Pages
Donor Base Management
Peer to Peer Fundraising
Membership Management
Bulk Messaging
Detailed Reporting
Only in Vtiger (152)
Connections
Customization
Duplicate Prevention
Import & Export
Layout Designer
QR Code
Quality Audit
Server Scripts and Jobs
User Management
Agent Builder
AI Bot Management
Best Time to Contact
Calculus AI
Chatbot
Generative AI Designer
Meeting Aide
Natural Language Querying
Predictive AI Designer
Prompt Builder
Voice Assistants Integration
+ 132 more unique features
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