CallHub
callhub.ioBuild Difficulty: 5/5
Build a working replacement in a weekend with AI tools
A Unified Campaigning Tool to Drive Real Change
How to Replace CallHubOverview
Features
56 features across 18 categories
AI(3)
Analyze and sort through all responses through AI-powered sentiment analysis to build contact segments based on specific customer responses
Get automated transcripts of every call plus AI-powered insights about caller sentiment to understand what's working and identify leads needing follow-up
Send unique messages based on sentiment analysis of supporter responses
Administration(2)
Create sub-accounts for distributed campaigning with different access permissions
Create unlimited volunteer/agent accounts with no per-seat pricing
Analytics(1)
Include trackable links with in-built shortener in text messages to monitor engagement
Automation(6)
Automatically rotate people into a phonebank when they engage with text or email
Create multi-channel workflows with visual drag-and-drop interface for birds-eye view of campaign
Automatically send reminders if contacts didn't pick up or didn't respond
Send text follow-ups to contacts reached via call center
Schedule campaigns by timezone to ensure you don't accidentally text or call outside permissible hours
Create multi-channel journeys with automation based on IF/ELSE conditions, tags, and call/text statuses
Calling(13)
Have live conversations at scale with call center capabilities
Record calls for quality assurance and training purposes
Create dynamic branching scripts that guide agents through conversations based on responses
Display local phone numbers to increase answer rates by showing familiar area codes
Let supporters call you back when they miss your call to increase action rates by 20% and cut per-action cost by nearly 8%
Automatically route calls to agents who speak the caller's preferred language to improve connection rates in diverse communities
Listen to calls in real-time to provide training and ensure quality conversations, improving conversation quality by 10% and reducing cost per action by 9%
Choice of predictive, power, and auto dialers to match every campaign need from cold calling entire lists to updating volunteers
Enable patch-through calling to transfer contacts to live agents
Enable press-1 campaigns to connect contacts to live agents via voice broadcast
Choose between text-to-speech or upload custom audio for voice broadcasts
Get transcripts of incoming voice messages from voice broadcasts
Send mass voice messages over call at scale with text-to-speech and audio upload options
Compliance(5)
Advanced spam protection features available on Scale plan at no additional cost
Automatically manage do-not-call lists at account level for opt-outs
Automatically scrub cellphone numbers from contact lists for compliance
Automatically filter out known litigators and lawsuit-prone contacts from lists to protect campaigns from legal risks
Prevent calls from being labeled as Spam Risk or Scam Likely by carriers to keep messages reaching supporters
Email(3)
Deliver emails that get opened with drag-and-drop creator and template management
Drag and drop email template creator with domain authentication for safe, secure, and compliant outreach
Save email templates for easy and quick reuse across campaigns
Freemium(1)
Get free credits to try the platform with no credit card or obligation required
Fundraising(1)
Receive instant donations with a single text to make giving effortless
Integration(4)
Access API with 10,800 requests per day on Essential plan or customized limits on Scale plan
Import or sync single, clean contact lists from CRM instead of splitting contacts between platforms
Sync data with your CRM for a centralized view of campaign progress with two-way data flow
Access S3 bucket integration and SQL-ready replica of analytics data plus Big Query on Scale plan
Mobile(1)
Let volunteers make calls and send texts from their own phones using campaign numbers for distributed phone banks and remote organizing
Organizing(1)
Turn supporters into organizers by matching agent phonebooks with contact lists for warm outreach via calling, texting, or social media
Personalization(1)
Create merge tags and custom tags for personalized campaigns
Reporting(4)
See which agents are performing and which need more training with visual performance report breakdowns
See all outreach data in one clean dashboard without jumping between tabs or downloading reports
Create custom dashboards for tailored reporting on Scale plan
Access standard analytics dashboards with data available for up to 1 year
SMS(7)
Choose between 10DLC and dedicated/shared shortcodes for text broadcasts
Convert text messages to MMS without requiring media uploads
Send follow-up texts that continue conversations started by volunteers
One-to-one text chats at scale with auto-send initial messages, trackable links, and profanity filters
Send personalized texts in bulk with automated responses based on trigger keywords and retry attempts
Build contact lists on autopilot with SMS opt-in and automated data collection
Rent vanity, dedicated or shared shortcodes for text-to-join campaigns
Safety(1)
Filter offensive language to safeguard agents from inappropriate replies
Segmentation(1)
Use tags and filters to create exact segments you want to reach for each campaign
Surveys(1)
Create custom surveys and integrate survey data into peer-to-peer texting campaigns
Pricing
Essential
- ✓Up to 10,000 contacts
- ✓Up to 10 agents
- ✓Up to 5 team members
- ✓1 sub-account
- ✓3 workflows
- ✓3 segments
- ✓Spam Label Shield ($0.004 per dial)
- ✓Standard Dashboards (up to 1 year)
- ✓Live chat and standard ticketing support
- ✓Self-managed support
- ✓10,800 API requests per day
Scale
Popular- ✓Unlimited contacts
- ✓Unlimited agents
- ✓Unlimited team members
- ✓Unlimited sub-accounts
- ✓Unlimited workflows
- ✓Unlimited segments
- ✓Advanced Spam Protection (free)
- ✓Custom Dashboards
- ✓Priority support via live chat, ticketing, and Slack
- ✓Dedicated Customer Success Manager
- ✓Customized API limits
- ✓S3 Bucket & Analytics Data Mirror
- ✓Big Query integration
- ✓Volume-based discounts
Cost Calculator
Pricing data not available for CallHub. Check their website for current pricing.
Build vs Buy
Should you build a CallHub alternative or buy the subscription? Estimate based on 56 features.
Buy CallHub
Better ValueBuild Your Own
Buying CallHub saves ~$55,440 over 3 years vs building.
Estimates based on 56 features and a BuildScore of 5/5. Actual costs vary.
Integrations
5 known integrations