CiviCRM vs Salesmate
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
CiviCRM offers fewer features (12 vs 108) and fewer integrations (4 vs 22). Starting price: CiviCRM at Free vs Salesmate at $23/mo. CiviCRM has 11 unique features while Salesmate has 107 unique features, with 1 features in common.
| CiviCRM | Salesmate | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 12 | 108 |
| AI-Powered Features | 0 | 17 |
| Starting Price | Free | $23/mo |
| Pricing Tiers | 4 | 4 |
| Integrations | 4 | 22 |
| Shared Features | 1 | |
| Shared Integrations | 1 | |
| Data Quality | 60% | 100% |
Feature Comparison by Category
AI & Automation (0 vs 11)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| AI Agent Credits | ||
| AI Autopilot | ||
| AI Co-pilot | ||
| AI Research | ||
| Auto Profile Enrichment | ||
| Automate Support | ||
| Communication Summarization | ||
| Compose Emails | ||
| Contact Insights | ||
| Sandy AI | ||
| Support Co-pilot |
Activity Management (0 vs 2)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| Activities | ||
| Sales Activity Tracking |
Administration (0 vs 1)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| Team Management |
Automation (0 vs 6)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| Auto Assignments | ||
| Extra Smart Flow Credits | ||
| Sequences | ||
| Smart Flows | ||
| Smart Queue |
Calendar (0 vs 1)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| Calendar Management |
Call Management (0 vs 9)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| Call Logging | ||
| Call Recordings | ||
| Call Trackers and Insights | ||
| Call Transcriptions | ||
| Click-to-Call | ||
| Conversation History | ||
| Power Dialer | ||
| Virtual Phone Numbers | ||
| Voicemail Drop |
Case Management (1 vs 0)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| Case Management |
Collaboration (0 vs 1)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| Team Inbox |
Communication (0 vs 3)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| Calling and Texting | ||
| Conversation Inbox | ||
| Texts |
Communications (1 vs 0)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| Constituent Communications |
Contact Management (0 vs 3)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| Bulk Actions | ||
| Contact Management | ||
| Filters / Segmentation / Search |
Core CRM (1 vs 0)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| Contact Management |
Customization (0 vs 7)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| Calculated Fields | ||
| Custom Activity Types | ||
| Custom Fields | ||
| Custom Modules | ||
| Custom Validation Rules | ||
| Formula Fields | ||
| Multiple Currencies and Timezones |
Data Management (1 vs 1)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| Bulk Data Updates | ||
| Custom Duplicate Management |
Document Management (0 vs 1)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| Documents |
Email Analytics (0 vs 1)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| Email Metrics |
Email Integration (0 vs 1)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| 2-Way Email Sync |
Email Management (0 vs 6)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| Bulk Emails | ||
| Dedicated IP Address | ||
| Email Subscription | ||
| Email Templates | ||
| Email Tracking | ||
| Integrated Inbox |
Email Marketing (1 vs 1)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| CiviMail | ||
| Email Campaign |
Events (1 vs 0)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| Event Management |
Fundraising (3 vs 0)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| Contribution Pages | ||
| Donor Base Management | ||
| Peer to Peer Fundraising |
Infrastructure (0 vs 1)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| Dedicated IP |
Lead Capture (0 vs 2)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| Web Form | ||
| Web Forms |
Lead Management (0 vs 3)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| Lead Scoring | ||
| MQL Scoring | ||
| Segmentation |
Marketing Analytics (0 vs 1)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| Marketing Insights |
Marketing Automation (0 vs 2)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| Lead Nurturing | ||
| Text Campaigns |
Marketing Optimization (0 vs 1)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| AB Testing |
Membership (1 vs 0)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| Membership Management |
Messaging (1 vs 2)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| Bulk Messaging | ||
| Text & MMS | ||
| Text Messaging (SMS) |
Mobile (0 vs 1)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| Mobile CRM |
Reporting (1 vs 0)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| Detailed Reporting |
Reporting & Analytics (0 vs 13)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| Activity Reports | ||
| Advanced Goal Management | ||
| Custom Dashboard and Reports | ||
| Custom Reports | ||
| Custom Views / Segments / Reports | ||
| Deal Pipeline Forecast | ||
| Detailed Analytics | ||
| Goal-Oriented Reports | ||
| Goals | ||
| Pipeline & Revenue Reports | ||
| Reports | ||
| Sales Activity Reports | ||
| Visual Sales Reports |
Sales Management (0 vs 5)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| Deal Credit Split | ||
| Deal Management | ||
| Product & Quote Management | ||
| Product Management | ||
| Quotes |
Sales Pipeline (0 vs 2)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| Deal Pipeline Stages | ||
| Visual Sales Pipeline |
Scheduling (0 vs 2)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| Meeting Scheduler | ||
| Schedule Meetings |
Security & Compliance (0 vs 1)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| Audit Logs |
Security & Permissions (0 vs 4)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| Field-Based Permissions | ||
| IP Restriction | ||
| SSO | ||
| User Roles and Access Control |
Support & Training (0 vs 4)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| 24x7 Support | ||
| Dedicated Account Manager | ||
| Dedicated Onboarding Consultation | ||
| Quarterly Business Review |
Support Analytics (0 vs 3)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| CSAT / CES Surveys | ||
| Satisfaction Reports | ||
| Surveys |
Support Management (0 vs 6)
| Feature | CiviCRM | Salesmate |
|---|---|---|
| Chat | ||
| Knowledge Management | ||
| SLAs | ||
| Service Level Agreements | ||
| Social Media Support | ||
| Ticket Management |
Unique Features
Only in CiviCRM (11)
Case Management
Constituent Communications
Bulk Data Updates
CiviMail
Event Management
Contribution Pages
Donor Base Management
Peer to Peer Fundraising
Membership Management
Bulk Messaging
Detailed Reporting
Only in Salesmate (107)
Activities
Sales Activity Tracking
Team Management
AI Agent Credits
AI Autopilot
AI Co-pilot
AI Research
Auto Profile Enrichment
Automate Support
Communication Summarization
Compose Emails
Contact Insights
Sandy AI
Support Co-pilot
Auto Assignments
Extra Smart Flow Credits
Sequences
Sequences
Smart Flows
Smart Queue
+ 87 more unique features
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