Phorest

phorest.com
Scheduling & Booking
Few Days

All-in-one Software for Salons, Spas & Aesthetic Clinics

How to Replace Phorest

Overview

Phorest is a comprehensive salon management and scheduling software designed to help salons, spas, and aesthetic clinics streamline operations, manage staff, and grow revenue. The platform combines appointment scheduling, client management, marketing tools, point-of-sale, and reporting in a single integrated system.

Features

72 features across 29 categories

Advertising(1)

Phorest Ads ManagerPremium

Social media advertising tool for creating and publishing Facebook and Instagram campaigns directly from Phorest. Includes templates, advanced reporting, and smart audiences.

Analytics(5)

Business Performance Reports

Real-time dashboard reports on business performance metrics.

Custom ReportsPremium

Create custom reports with specific data and metrics relevant to your business.

Financial Dashboard

Visual financial reporting to help business owners manage finances and see marketing returns.

Reporting & Analytics

Comprehensive reporting on financials, sales, stock, staff, business performance, clients, and marketing ROI. Breakdowns by staff, location, and date. Scheduled reports and custom date ranges.

Staff Performance Reports

Dashboard reports showing staff performance metrics and KPIs.

Also in: Hugging Face, Notion, Smartsheet

Branding(1)

Phorest 10 Branding

Custom branding and visual identity styling options for salon.

Also in: Lightspeed POS, Lessonly, Setmore

Business Management(2)

Multi-Location Management

Manage multiple salon, spa, or clinic locations with shared resources. Toggle between locations, link staff/stock/rooms/equipment to relevant locations, and view reports by location or all combined.

Pricing Control

Control pricing by staff member, service, or product.

Also in: Jobber, Setmore, Acuity Scheduling

CRM(2)

Additional Gender Settings

Additional gender field options in client records for inclusivity.

Client Management CRM

Centralized database storing all client information, consultation forms, history, notes, patch tests, and before/after images. Allows easy sharing to social media.

Also in: monday.com, Setmore, HubSpot

Communication(2)

Phorest Chat

Built-in messaging platform for client communication.

Two-Way SMSPremium

Keep all client conversations in one professional inbox with real-time texting from Phorest Desktop or PhorestGo.

Also in: Jobber, Jira, Insightly

Compliance(2)

GDPR Compliance

Fully GDPR-compliant software and consultation forms for client data protection.

HIPAA Compliance

HIPAA-compliant client management tools for aesthetic clinics.

Also in: Insider CDP, Airtable, 1Password

Consultations(3)

Digital Consultation Forms

GDPR-compliant pre-send digital consultation forms for paperless consultations. Includes custom form creation, template library, and automatic client info population.

Premium ConsultationsPremium

Upgraded digital consultation with HD photos, side-by-side comparisons, face mapping, mark-ups, and structured treatment plans stored securely on client card.

Video Consultations

Remote professional consultations with ability to link clients to online store for selling recommended retail products.

Ecommerce(3)

Online Gift Vouchers

Allow clients to purchase gift vouchers online 24/7 to keep revenue flowing when doors are closed.

Online StorePremium

Virtual retail shelf for selling products online 24/7. Fully integrated with inventory and marketing tools. Includes Expert Recommendations linking.

Sell Courses & Series OnlinePremium

Offer prepaid bookable courses and series treatments with automated redemption.

Growth(1)

Client ReferralsPremium

Allows existing clients to share unique referral links via SMS, email, or social media. Tracks referrals and provides redeemable vouchers for both referrers and new clients.

Infrastructure(1)

Cloud Access

24/7 cloud-based access to all Phorest features from any device.

Integrations(3)

QuickBooks IntegrationPremium

Direct integration with QuickBooks accounting software.

Shopify IntegrationPremium

Integration with Shopify for extended ecommerce functionality.

Xero IntegrationPremium

Direct integration with Xero accounting software.

Inventory(1)

Stock & Inventory Management

Track inventory levels, orders, and deliveries at a glance. Barcode scanning for easy stock takes. Low stock alerts and automated order creation up to inventory limit.

Loyalty(4)

A4 Traveller Cards

Print A4-sized loyalty cards for clients to carry.

Digital Loyalty ProgrammePremium

Card-free digital loyalty program accessible via branded app or online booking platform where clients collect and redeem rewards.

MembershipsPremium

Create flexible, recurring membership plans including service bundles, monthly credit banks, or VIP discounts with easy client redemption and staff indicators.

Treatcard Loyalty Programme

Digital loyalty program allowing clients to collect points and book new services. Increases repeat bookings and client lifetime value.

Management(1)

Manager View on PhorestGoPremium

Access staff performance metrics and management functions from PhorestGo app.

Marketing(4)

Email Marketing Suite

Email marketing tool with ready-made templates, custom campaign builder with over 500,000 free images and photo editor, client segmentation.

Marketing Campaigns

Set and forget automated marketing campaigns with ready-made templates.

Marketing Consultation

Free access to marketing consultants to help plan and build campaigns.

SMS Marketing Suite

Integrated SMS marketing with ready-made templates, custom campaign creation, client segmentation, and tracking of campaign success to register.

Marketing Automation(2)

Automated SMS & Email

Automated client communication including confirmations, reminders, rebooking prompts, no-show follow-ups, and review requests.

Client ReConnectAI

Smart feature that segments and targets clients overdue to rebook and auto-predicts when clients are due to rebook.

Mobile App(3)

Branded Booking AppPremium

Custom-branded iOS and Android app allowing clients to schedule, rebook, and manage appointments 24/7. Includes deposit protection for no-show prevention.

PhorestGo Management App

Mobile app for owners to manage schedules, track stock, oversee marketing, and access reporting from anywhere.

PhorestGo Staff App

Mobile app for staff to track their own bookings, performance metrics, goals, upload portfolio images, clock in/out, and access rosters.

Onboarding(2)

Data Migration

Expert data migration from other salon software or paper records. Phorest migration specialists import client data, staff, services, and products.

Setup & Configuration

Comprehensive setup service where Phorest adds and links services, staff, rooms, equipment, and products for your salon.

Payments(5)

Buy Now Pay LaterPremium

Option for clients to use BNPL payments if using PhorestPay terminals.

Cardless Checkout

Store and process client card payments from front desk or from the chair without handling physical cards.

No-Show Protection

Credit card deposits and stored card features to protect against no-shows.

PhorestPay Payment Processing

Integrated payment processing with touch-screen card terminal and cardless payment options. Eliminates duplicate data entry.

Point of Sale (POS)

Full POS system for selling services, products, vouchers, and course treatments. Accepts cash, card, voucher, deposit, loyalty points, and account payments. Integrates with inventory.

Retail(1)

Retail Products Section on PhorestGo

Dedicated section for displaying retail products on staff app.

Review Management(1)

Online Reputation ManagerPremium

Automatically prompts clients to leave reviews after appointments. Sends 5-star reviewers to Facebook or Google with one click. Allows viewing and responding to all reviews in one place.

Sales(2)

Expert RecommendationsPremium

Allows staff to send trackable, personalized product recommendations to clients via SMS, linking directly to online store. Tracks sales and commission per staff member.

Lead ManagementPremium

Capture prospective clients from website, social media, or booking pages with interest forms that flow into a central dashboard with automated follow-ups.

Scheduling(7)

Appointment Scheduling

Calendar view of entire salon schedule with bookings across multiple channels (phone, website, social media, branded app). Prevents double-bookings and optimizes appointment gaps.

Online Booking & Deposits

24/7 online booking widget integrated with website and social channels. Allows clients to schedule and manage appointments with variable deposit protection based on client risk or service value.

PhorestGuest Self-Check-In App

Self-check-in app for deskless salons or to speed up busy periods. Allows customers to check in and alerts staff when next appointment is waiting.

Reserve with Google IntegrationPremium

Integration allowing clients to reserve appointments through Google.

Service Linking

Link rooms and equipment to services to prevent double-booking.

Waiting List Management

Manage waiting lists for cancellations and last-minute appointments.

Zero-Minute Services

Add services with zero duration for specific business needs.

Security(1)

PIN Authentication for ConsultationsPremium

PIN-based security for accessing consultation forms.

Staff Management(5)

Gamified Challenges & GoalsPremium

Set gamified challenges and goals for staff based on business metrics to boost engagement and performance.

Payroll & Commission

Automated wage calculation based on salary, hourly rate, or rostered hours. Set tiered or flat commission by staff member, role, service, or product line.

Staff Management

Manage staff rosters, performance, and commissions. Set goals, track metrics, manage booking permissions, and access levels across all locations.

Staff Performance Tracking

Real-time tracking of staff performance metrics, sales, KPIs, and goals. Staff can view their own performance on PhorestGo app.

Staff Rostering

Easy staff scheduling across single or multiple locations with ability to link qualified staff to services.

Support(2)

24/7 Support

Local, friendly, human support available on-call Monday-Saturday.

Dedicated Success ManagerPremium

Personal business advisor to help set and achieve business goals, and ensure return on investment.

Tools(3)

Performance Benchmark Tool

Tool to find average KPI metrics for salons/spas in your country as starting point for goal setting.

Revenue Calculator

Interactive tool to calculate potential revenue gains by using Phorest features in 5 simple steps.

Salon Health Score Tool

Individual report assessing how well salon is using digital marketing to grow business.

Training(2)

Free Training

Free comprehensive onboarding training and unlimited ongoing training for all staff members for life.

Phorest AcademyPremium

Unlimited online training platform for all staff members to learn Phorest features.

Pricing

Starter

Custom
  • Scheduling & Online Bookings with Deposits
  • Automated Email & SMS Reminders
  • Secure & Smart Client Cards
  • Video Consultations
  • Loyalty Programme
  • Staff Rostering & Management
  • Smart Point-of-Sale system
  • Cardless Checkout with Stored Cards
  • Stock Management
  • Phorest 10 Styling & Branding
  • Retail Products section on PhorestGo
  • Pay with Gift Cards Online
  • Additional Gender Settings
  • Local Support Team On-Call Mon-Sat
  • Set & Forget automated marketing campaigns

Grow

Popular
Custom
  • Everything in Starter, AND:
  • Free Reconnect SMS to keep clients coming back
  • Get more 5 star reviews and referrals with Online Reputation Manager
  • Pre-Send Digital Consultation Forms Before Appointments
  • Send Consultation Forms at Time of Booking
  • PIN Authentication for Consultations
  • Manager View on PhorestGo
  • More Revenue with Online Store & Online Gift Vouchers
  • Sell Courses & Series Online
  • Shopify Integration
  • Boost Retail Sales with Expert Recommendations SMS
  • Dedicated Success Manager to Help Your Business Grow
  • Unlimited Online Training with Phorest Academy for All Staff

Ultimate

Custom
  • Everything in Grow, AND:
  • A Branded Booking App (iOS & Android) in the App Store for Your Clients
  • Digital Loyalty Programme for Your Clients
  • Client Referrals
  • Set Gamified Challenges & Goals for Staff Based on Business Metrics
  • Reserve with Google Integration

Elite

Custom
  • Everything in Ultimate, AND:
  • 2-Way SMS
  • Find New Dream Clients & Retain Them with Phorest Ads Manager
  • Lead Management
  • Memberships
  • Premium Consultations
  • Premium Success Manager Dedicated to You

Cost Calculator

Pricing data not available for Phorest. Check their website for current pricing.

Build vs Buy

Should you build a Phorest alternative or buy the subscription? Estimate based on 72 features.

Buy Phorest

Better Value
Monthly costContact Sales
3-year totalVaries
Time to deployDays

Build Your Own

Development cost$60,000
Maintenance$900/mo
3-year total$92,400
Dev time~5 months

Buying Phorest saves ~$92,400 over 3 years vs building.

Estimates based on 72 features and a BuildScore of 4/5. Actual costs vary.

Integrations

6 known integrations

FacebookGoogle ReserveInstagramQuickBooksShopifyXero