Phorest
phorest.comBuild Difficulty: 4/5
A few focused days to build a solid replacement
All-in-one Software for Salons, Spas & Aesthetic Clinics
How to Replace PhorestOverview
Features
72 features across 29 categories
Advertising(1)
Social media advertising tool for creating and publishing Facebook and Instagram campaigns directly from Phorest. Includes templates, advanced reporting, and smart audiences.
Analytics(5)
Real-time dashboard reports on business performance metrics.
Create custom reports with specific data and metrics relevant to your business.
Visual financial reporting to help business owners manage finances and see marketing returns.
Comprehensive reporting on financials, sales, stock, staff, business performance, clients, and marketing ROI. Breakdowns by staff, location, and date. Scheduled reports and custom date ranges.
Dashboard reports showing staff performance metrics and KPIs.
Branding(1)
Custom branding and visual identity styling options for salon.
Business Management(2)
Manage multiple salon, spa, or clinic locations with shared resources. Toggle between locations, link staff/stock/rooms/equipment to relevant locations, and view reports by location or all combined.
Control pricing by staff member, service, or product.
CRM(2)
Additional gender field options in client records for inclusivity.
Centralized database storing all client information, consultation forms, history, notes, patch tests, and before/after images. Allows easy sharing to social media.
Communication(2)
Built-in messaging platform for client communication.
Keep all client conversations in one professional inbox with real-time texting from Phorest Desktop or PhorestGo.
Compliance(2)
Fully GDPR-compliant software and consultation forms for client data protection.
HIPAA-compliant client management tools for aesthetic clinics.
Consultations(3)
GDPR-compliant pre-send digital consultation forms for paperless consultations. Includes custom form creation, template library, and automatic client info population.
Upgraded digital consultation with HD photos, side-by-side comparisons, face mapping, mark-ups, and structured treatment plans stored securely on client card.
Remote professional consultations with ability to link clients to online store for selling recommended retail products.
Ecommerce(3)
Allow clients to purchase gift vouchers online 24/7 to keep revenue flowing when doors are closed.
Virtual retail shelf for selling products online 24/7. Fully integrated with inventory and marketing tools. Includes Expert Recommendations linking.
Offer prepaid bookable courses and series treatments with automated redemption.
Growth(1)
Allows existing clients to share unique referral links via SMS, email, or social media. Tracks referrals and provides redeemable vouchers for both referrers and new clients.
Infrastructure(1)
24/7 cloud-based access to all Phorest features from any device.
Integrations(3)
Direct integration with QuickBooks accounting software.
Integration with Shopify for extended ecommerce functionality.
Direct integration with Xero accounting software.
Inventory(1)
Track inventory levels, orders, and deliveries at a glance. Barcode scanning for easy stock takes. Low stock alerts and automated order creation up to inventory limit.
Loyalty(4)
Print A4-sized loyalty cards for clients to carry.
Card-free digital loyalty program accessible via branded app or online booking platform where clients collect and redeem rewards.
Create flexible, recurring membership plans including service bundles, monthly credit banks, or VIP discounts with easy client redemption and staff indicators.
Digital loyalty program allowing clients to collect points and book new services. Increases repeat bookings and client lifetime value.
Management(1)
Access staff performance metrics and management functions from PhorestGo app.
Marketing(4)
Email marketing tool with ready-made templates, custom campaign builder with over 500,000 free images and photo editor, client segmentation.
Set and forget automated marketing campaigns with ready-made templates.
Free access to marketing consultants to help plan and build campaigns.
Integrated SMS marketing with ready-made templates, custom campaign creation, client segmentation, and tracking of campaign success to register.
Marketing Automation(2)
Automated client communication including confirmations, reminders, rebooking prompts, no-show follow-ups, and review requests.
Smart feature that segments and targets clients overdue to rebook and auto-predicts when clients are due to rebook.
Mobile App(3)
Custom-branded iOS and Android app allowing clients to schedule, rebook, and manage appointments 24/7. Includes deposit protection for no-show prevention.
Mobile app for owners to manage schedules, track stock, oversee marketing, and access reporting from anywhere.
Mobile app for staff to track their own bookings, performance metrics, goals, upload portfolio images, clock in/out, and access rosters.
Onboarding(2)
Expert data migration from other salon software or paper records. Phorest migration specialists import client data, staff, services, and products.
Comprehensive setup service where Phorest adds and links services, staff, rooms, equipment, and products for your salon.
Payments(5)
Option for clients to use BNPL payments if using PhorestPay terminals.
Store and process client card payments from front desk or from the chair without handling physical cards.
Credit card deposits and stored card features to protect against no-shows.
Integrated payment processing with touch-screen card terminal and cardless payment options. Eliminates duplicate data entry.
Full POS system for selling services, products, vouchers, and course treatments. Accepts cash, card, voucher, deposit, loyalty points, and account payments. Integrates with inventory.
Retail(1)
Dedicated section for displaying retail products on staff app.
Review Management(1)
Automatically prompts clients to leave reviews after appointments. Sends 5-star reviewers to Facebook or Google with one click. Allows viewing and responding to all reviews in one place.
Sales(2)
Allows staff to send trackable, personalized product recommendations to clients via SMS, linking directly to online store. Tracks sales and commission per staff member.
Capture prospective clients from website, social media, or booking pages with interest forms that flow into a central dashboard with automated follow-ups.
Scheduling(7)
Calendar view of entire salon schedule with bookings across multiple channels (phone, website, social media, branded app). Prevents double-bookings and optimizes appointment gaps.
24/7 online booking widget integrated with website and social channels. Allows clients to schedule and manage appointments with variable deposit protection based on client risk or service value.
Self-check-in app for deskless salons or to speed up busy periods. Allows customers to check in and alerts staff when next appointment is waiting.
Integration allowing clients to reserve appointments through Google.
Link rooms and equipment to services to prevent double-booking.
Manage waiting lists for cancellations and last-minute appointments.
Add services with zero duration for specific business needs.
Security(1)
PIN-based security for accessing consultation forms.
Staff Management(5)
Set gamified challenges and goals for staff based on business metrics to boost engagement and performance.
Automated wage calculation based on salary, hourly rate, or rostered hours. Set tiered or flat commission by staff member, role, service, or product line.
Manage staff rosters, performance, and commissions. Set goals, track metrics, manage booking permissions, and access levels across all locations.
Real-time tracking of staff performance metrics, sales, KPIs, and goals. Staff can view their own performance on PhorestGo app.
Easy staff scheduling across single or multiple locations with ability to link qualified staff to services.
Support(2)
Local, friendly, human support available on-call Monday-Saturday.
Personal business advisor to help set and achieve business goals, and ensure return on investment.
Tools(3)
Tool to find average KPI metrics for salons/spas in your country as starting point for goal setting.
Interactive tool to calculate potential revenue gains by using Phorest features in 5 simple steps.
Individual report assessing how well salon is using digital marketing to grow business.
Training(2)
Free comprehensive onboarding training and unlimited ongoing training for all staff members for life.
Unlimited online training platform for all staff members to learn Phorest features.
Pricing
Starter
- ✓Scheduling & Online Bookings with Deposits
- ✓Automated Email & SMS Reminders
- ✓Secure & Smart Client Cards
- ✓Video Consultations
- ✓Loyalty Programme
- ✓Staff Rostering & Management
- ✓Smart Point-of-Sale system
- ✓Cardless Checkout with Stored Cards
- ✓Stock Management
- ✓Phorest 10 Styling & Branding
- ✓Retail Products section on PhorestGo
- ✓Pay with Gift Cards Online
- ✓Additional Gender Settings
- ✓Local Support Team On-Call Mon-Sat
- ✓Set & Forget automated marketing campaigns
Grow
Popular- ✓Everything in Starter, AND:
- ✓Free Reconnect SMS to keep clients coming back
- ✓Get more 5 star reviews and referrals with Online Reputation Manager
- ✓Pre-Send Digital Consultation Forms Before Appointments
- ✓Send Consultation Forms at Time of Booking
- ✓PIN Authentication for Consultations
- ✓Manager View on PhorestGo
- ✓More Revenue with Online Store & Online Gift Vouchers
- ✓Sell Courses & Series Online
- ✓Shopify Integration
- ✓Boost Retail Sales with Expert Recommendations SMS
- ✓Dedicated Success Manager to Help Your Business Grow
- ✓Unlimited Online Training with Phorest Academy for All Staff
Ultimate
- ✓Everything in Grow, AND:
- ✓A Branded Booking App (iOS & Android) in the App Store for Your Clients
- ✓Digital Loyalty Programme for Your Clients
- ✓Client Referrals
- ✓Set Gamified Challenges & Goals for Staff Based on Business Metrics
- ✓Reserve with Google Integration
Elite
- ✓Everything in Ultimate, AND:
- ✓2-Way SMS
- ✓Find New Dream Clients & Retain Them with Phorest Ads Manager
- ✓Lead Management
- ✓Memberships
- ✓Premium Consultations
- ✓Premium Success Manager Dedicated to You
Cost Calculator
Pricing data not available for Phorest. Check their website for current pricing.
Build vs Buy
Should you build a Phorest alternative or buy the subscription? Estimate based on 72 features.
Buy Phorest
Better ValueBuild Your Own
Buying Phorest saves ~$92,400 over 3 years vs building.
Estimates based on 72 features and a BuildScore of 4/5. Actual costs vary.
Integrations
6 known integrations