PhoneBurner

phoneburner.com
CRM
Weekend Project

Best Sales Dialer Software To Close More Deals

How to Replace PhoneBurner

Overview

PhoneBurner is a power dialer software that helps sales teams increase answer rates and close more deals by enabling reps to dial 60-80 contacts per hour with no connection delays. The platform combines dialing, CRM, workflow automation, and reporting to multiply calls and live conversations while saving time on post-call processes. It serves 3000+ customers across financial services, insurance, mortgage, solar, and other industries.

Features

50 features across 25 categories

Automation(3)

1-Click Voicemails

Drop voicemails with a single click

SmartSender

Automated email and messaging sending capability

Workflow Automation

Automates tasks like voicemail drops, call logging, note taking, email sending, and follow-up scheduling to reduce post-call processes into a single click

Also in: monday.com, Notion, Airtable

Branding(2)

Branded Email Templates

Customizable branded email templates

Email Signature Creator

Create branded email signatures

Also in: Lightspeed POS, Lessonly, Setmore

CRM(1)

CRM

Built-in CRM that helps agents manage contacts, perform coordinated follow-up via calls, emails, and SMS, maintain detailed contact records, and automatically track communications and activity history

Also in: monday.com, Setmore, HubSpot

Calendar & Scheduling(1)

Appointment Calendar

Schedule and manage appointments within the platform

Call Management(2)

Call Transfer

Transfer calls to any number

Click-to-Call

Click to initiate calls directly from contacts

Call Quality(3)

Delay-Free Connections

Connections with no delay for better call quality

Krisp AI Noise CancellationAIPremium

AI-powered noise cancellation for crystal-clear audio during calls

Lag-Free Connections

100% lag-free connections for seamless calling

Also in: Phonebooth

Coaching & Management(1)

Live Call Coaching

Real-time coaching and live call monitoring tools for admins to give reps confidence, hone skills, and duplicate success

Compliance & Protection(3)

ARMOR® Spam ProtectionPremium

Comprehensive spam safeguard and answer rate solution that keeps numbers clean, reduces 'Spam Likely' flags, and includes answer rate monitoring, optimization, and remediation

Number Monitoring

Monitor phone number health and spam flag status

SPAM Flag RemediationPremium

Remediation services to remove false spam flags from phone numbers

Connection Methods(3)

ConnectMe Dial-in

Dial-in option for long distance calls in North America

Dial Direct

Connect via phone for dialing

Softphone DialingPremium

Connect via browser without needing special equipment

Core Dialing(1)

Power Dialer

Dial 60-80 contacts per hour with no awkward connection delays, fewer hangups, and more quality conversations

Customization(1)

Custom Dispositions

Customize call dispositions to match your sales process

Inbound Management(3)

Answer CallbacksPremium

Answer inbound callbacks directly within the app

Call Forwarding

Forward calls to any phone number

Custom Inbound RoutingPremium

Customize how inbound calls are routed within your organization

Infrastructure(2)

99.9% Uptime

Guaranteed 99.9% uptime for platform reliability

Tier 1 Carrier Network

Crystal-clear audio and fastest, most reliable connections on Tier 1 carrier network

Integration(1)

Open APIPremium

Open API for custom integrations

Lead Intelligence(2)

Bulk Analysis ToolPremium

Analyze bulk lists of phone numbers for quality and likelihood of connection

Connect ScoresAIPremium

Uses real-world carrier signals to score numbers in real time, skips numbers with almost no chance of pickup, and focuses efforts where conversations actually happen

Lead Management(2)

Lead Management

Seamlessly manage contacts and call campaigns with automatic lead distribution so reps connect faster and unlock more opportunity

Smart Lead Distribution

Automatically distribute leads to reps for faster connection

Messaging(2)

Email Sending

Send emails to contacts with tracking capabilities

SMS MessagingPremium

Send SMS messages to contacts (requires carrier approval)

Phone Numbers(1)

PhoneBurner NumbersPremium

Dedicated phone numbers for agents and campaigns that deliver higher-quality connections for both inbound and outbound calls

Recording & Analytics(1)

Call Recording & TranscriptionAIPremium

Records calls and provides AI-powered call transcription and note-taking capabilities

Reporting(7)

Custom Reports

Create custom reports tailored to your business needs

Dial Session Reports

Detailed reports on dialing sessions and performance

Inbound Call Insights

Analytics and insights on inbound calls

Live Dashboard

Real-time dashboard showing team activity and performance

Performance TrackingPremium

Track performance metrics across campaigns and team members

Real-Time Leaderboards

Display real-time performance leaderboards for team motivation

Reporting & Analytics

Provides visibility into team performance, call engagement, lead value, and custom reporting with advanced answer rate analytics

Support & Onboarding(2)

Dedicated Onboarding

One-on-one onboarding session with expert to set up account

U.S. Based Support

Support team based in the United States

Team Management(2)

Admin Access & Management

Manage team members, seats, and permissions from admin portal

Permission Control

Set granular permissions for team members

Tracking(2)

Call Tracking

Track all calls and their outcomes

Email & Attachment Tracking

Track email opens and attachment views

Voicemail Management(1)

Voicemail Greeting & Playback

Customize voicemail greetings and playback options

Workflow(1)

Sales Cadence

Build and manage sales cadences for coordinated outreach

Pricing

Standard

$140/user/month (annual) or $165/user/month (monthly)
  • Unlimited Calling
  • Workflow Automation
  • Call Analytics
  • Reliable Deliverability
  • Power dialing
  • CRM
  • Workflow automation
  • Sales cadence
  • Custom dispositions
  • 1-click voicemails
  • Email sending
  • Call transfer
  • Click-to-call
  • SmartSender
  • Appointment calendar
  • Call recording storage (30 days)
  • Contact import limit (10,000/mo)
  • Delay-free connections
  • Tier 1 Carrier
  • Call tracking
  • Dial session reports
  • Admin access & management
  • Permission control
  • Smart lead distribution
  • Real-time leaderboards
  • Live dashboard
  • Branded workspace
  • Email signature creator
  • Branded email templates
  • Dedicated onboarding session
  • U.S based Support
  • Over 100+ integrations

Professional

Popular
$165/user/month (annual) or $195/user/month (monthly)
  • All Standard features
  • Softphone Dialing
  • Krisp AI-Noise Cancellation
  • Live Call Monitoring & Coaching
  • Open API
  • Call Transcription + AI Note Taker
  • Call recording storage (90 days)
  • Contact import limit (20,000/mo)
  • Inbound Receive callbacks
  • Call forwarding
  • Inbound call insights

Premium

$183/user/month (annual) or $215/user/month (monthly)
  • All Professional features
  • PhoneBurner Number
  • Custom Inbound Routing
  • Answer Callbacks
  • In-App Call Transcription & AI Note-Taker
  • SMS Messaging (Carrier Approval Required)
  • SMS (1,000/mo outbound + Unlimited inbound)
  • Call recording storage (Unlimited)
  • Contact import limit (50,000/mo)
  • Voicemail greeting & playback

ARMOR® Add-on

Add-on
  • Reduced Spam Risk
  • Done-for-you Remediation
  • Cutting-edge Analytics
  • Full Service Remediation
  • Advanced Analytics
  • Enhanced Call Protection

Connect Scores Add-on

Add-on
  • Smart Call Filtering
  • Bulk Analysis Tool
  • Performance Tracking

Numbers Add-on

Add-on
  • PhoneBurner numbers
  • Callback Management
  • Improved Call Quality
  • Call Analytics

Cost Calculator

Keep Paying PhoneBurner

Monthly$165/mo
Yearly$2k/yr
5-Year Total$9.9k

Build It Yourself

Est. Build Time~4 hrs
Hosting$20/mo
DifficultyVery Easy

Total Cost Comparison

1 YearSave $1.7k
SaaS
$2k
DIY
$240
3 YearsSave $5.2k
SaaS
$5.9k
DIY
$720
5 YearsSave $8.7k
SaaS
$9.9k
DIY
$1.2k

DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 50 features at very easy complexity.

Build vs Buy

Should you build a PhoneBurner alternative or buy the subscription? Estimate based on 50 features.

Buy PhoneBurner

Monthly cost$1,650/mo
3-year total$59,400
Time to deployDays

Build Your Own

Better Value
Development cost$24,000
Maintenance$360/mo
3-year total$36,960
Dev time~2 months

Building could save ~$22,440 over 3 years.

Estimates based on 50 features and a BuildScore of 5/5. Actual costs vary.

Integrations

5 known integrations