MyTime

mytime.com
Point of Sale
Weekend Project

The Leading POS and Scheduling Solution for Chains & Franchises

How to Replace MyTime

Overview

MyTime is an all-in-one platform that streamlines operations for retail service chains and franchises. It combines appointment scheduling, point-of-sale, marketing automation, inventory management, and customer engagement tools in a single unified solution designed to drive growth and scale operations across multiple locations.

Features

33 features across 21 categories

Analytics & Reporting(2)

Real-Time Data AggregationAI

Aggregate MyTime data seamlessly in one place for easy access and analysis with instant visibility into operations and customer trends.

Reports & AnalyticsAI

Real-time insights and analytics with over 70+ comprehensive reports. Real-time data aggregations, precision filtering, charts, dashboards, and PDF/CSV exports. Integrate with business intelligence tools.

Also in: Ivanti, Ramp, Stampli

Automation(1)

Appointment Reminders & No-Show ReductionAI

Leverage automation for appointment reminders and client engagement to effortlessly reduce no-shows and keep clients returning.

Also in: monday.com, Notion, Airtable

Booking(1)

Omnichannel Online Booking

Seamless and fully customizable booking experience. Let clients book through social, Google, website, or branded guest app. Manage multi-person, pet, or service bookings with automatic synchronization to staff schedules and resources.

Also in: SimplyBook.me, Picktime, Acuity Scheduling

CRM(2)

Client Records & Intake Forms

Unified CRM that tracks customer preferences and history across locations. Provide consistent service and personalized care with access to global customer records.

Intake Forms

Standardized intake forms that can be used consistently across locations with access controls to limit updates to authorized personnel.

Also in: monday.com, Setmore, HubSpot

Customer Communication(1)

Two-Way Messaging & AI Chat BotAI

Engage customers across channels with automated messaging. Two-way messaging for customer communication and AI-powered chat bot for customer service automation.

Customization(1)

Bespoke & White Label SolutionsPremium

Fully configurable to match your brand and unique business needs.

Also in: monday.com, Obsidian, Smartsheet

Financial Management(2)

Royalties & RedemptionsAI

Automatically reconcile cross-location redemptions for memberships, packages, and gift cards, and calculate franchisee royalties with precision.

Tax & Commission CalculationAI

Automatically calculate taxes, staff commissions, and promotions at checkout.

Integration(1)

Robust APIsPremium

Easily integrate mission-critical systems with minimal effort and maximum reliability.

Also in: monday.com, Notion, Airtable

Inventory(2)

AI-Powered Inventory ForecastingAI

AI forecast consumption and recommend reorders—so every location stays stocked and efficient.

Inventory ManagementAI

Streamline inventory management across all locations with a smart system that syncs purchases and services with front and back bar inventory. Automatically reorder, track centrally, and gain real-time insights. Keep global and local products in sync.

Listings & Directory(1)

Listing ManagementAI

Enhance brand visibility with intelligent listing management. Sync business data across top search engines, review sites, and social networks. Amplify visibility and attract more clients.

Loyalty & Memberships(3)

Client Loyalty Program

Maximize customer loyalty and spend. Turn every interaction into an opportunity for growth with personalized incentives that boost lifetime value and average spend per visit.

Client Referral Program

Accelerate growth with referral rewards. Empower happiest customers to fuel growth. Reward loyal clients for bringing in new ones, creating a viral loop of acquisition.

Memberships, Packages, and Gift Cards

Drive steady revenue with membership programs. Offer tailored membership plans with exclusive benefits that keep customers coming back. Auto-apply at checkout and manage cross-location redemptions.

Marketing(1)

Automated Flash Sales & PromotionsAI

Keep calendars full with automated flash sales, BOGOs, and rebooking reminders.

Marketing Automation(1)

Marketing Hub

Engage, automate, and grow with precision. Targeted campaigns and automated messages via email, SMS, and push notifications. Run campaigns with flexibility across global and local levels within your franchise.

Mobile App(1)

Branded Guest App

Put your brand in customers' hands with a custom branded guest app. Let clients book appointments, make payments, manage profile, update memberships, track rewards, and receive personalized notifications.

Operations(3)

Check-In & Digital Signage

Streamline check-in process with digital solutions and in-location signage management.

Location Management & GroupingPremium

Effortlessly manage multiple locations with advanced grouping and reporting features.

Multi-Location Management

Manage all locations from one platform. Effortlessly synchronize operations across all sites. Run local and global marketing campaigns, redeem cross-location memberships, handle royalty payments, and add new locations with few clicks.

POS(1)

Payments & Point-of-Sale

Accept payments anywhere—tap, dip, swipe, online, or in-app with integrated credit card processing at ultra-low rates. Auto-apply memberships, packages, gift cards, and loyalty at checkout. Manage registers and get roll-up insights from 5 to 500+ locations.

Payments(1)

Integrated Payments Processing

Integrated credit card processing at ultra-low rates. Accept payments through multiple methods with seamless integration.

Reputation Management(1)

Reputation ManagementAI

Master online reputation with powerful and integrated tools. Monitor and respond to reviews in real-time, send smart review requests to turn satisfied clients into advocates. Drive growth and boost visibility.

Scheduling(2)

Appointment & SchedulingAI

Master staff and resource scheduling at scale. Staff set their own hours from anywhere while managing centrally. Define provider certifications and room/chair/equipment requirements. Auto-assign via round-robin or let clients choose providers.

Round-Robin AssignmentAI

Auto-assign services via round-robin to distribute opportunities fairly among providers.

Security & Compliance(2)

Audit Trails with Time StampsPremium

Track and review all actions with detailed logs to ensure transparency and compliance.

Custom Roles & Access PermissionsPremium

Tailor user access and permissions for secure, efficient management across teams.

Staff Management(3)

Payroll Integration & Synchronization

Sync payroll for base pay, tips, and commissions including split tips and commissions. Manage payroll across multiple franchise locations.

Provider Certification Management

Define provider certifications and the rooms, chairs, and equipment each service requires.

Staff Management

Revolutionize team management with intuitive and scalable staff management. Automate scheduling, track time clock-ins and outs, sync payroll for base pay, tips, and commissions. Monitor productivity and onboard staff efficiently.

Cost Calculator

Pricing data not available for MyTime. Check their website for current pricing.

Build vs Buy

Should you build a MyTime alternative or buy the subscription? Estimate based on 33 features.

Buy MyTime

Better Value
Monthly costContact Sales
3-year totalVaries
Time to deployDays

Build Your Own

Development cost$24,000
Maintenance$360/mo
3-year total$36,960
Dev time~2 months

Buying MyTime saves ~$36,960 over 3 years vs building.

Estimates based on 33 features and a BuildScore of 5/5. Actual costs vary.

Integrations

9 known integrations

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