RetailOps

retailops.com
Point of Sale
Weekend Project

Intelligent Operations for Commerce

How to Replace RetailOps

Overview

RetailOps is a cloud-based SaaS platform that provides comprehensive warehouse management, inventory management, product management, order management, and reporting tools for eCommerce and omnichannel retailers. It serves as a unified system of record that automates operations, synchronizes data across sales channels, and helps retailers manage orders, inventory, and products at scale without manual intervention.

Features

57 features across 11 categories

Automation(2)

Advanced Product Photography Automation

Automate your product photography process to drastically improve product listing speed and efficiency

Cost-Based Routing RulesAI

Create cost-saving rules to find cheaper, better solutions; configure product attribute data entry to cost-based routing for optimal decisions

Also in: monday.com, Notion, Airtable

Integrations(2)

Real-time Sales Channel Synchronization

Plug in sales channels and every change made to the catalog is automatically reflected on every channel using RetailOps as the authoritative source

Shopping Cart Agnostic Order Data/Status Integration

Direct integrations to all sales channels allowing automatic real-time updates to order data and order status

Also in: ReadMe, Hugging Face, Setmore

Inventory Management(5)

Automated Vendor Inventory Sync

Synchronize inventory across multiple inventory sources and create a centralized virtual inventory that can be leveraged to list products across all sales channels

Drop Shipper Support

Track product inventory levels in real-time across entire network of drop shippers and leverage drop shipper inventory to sell goods you otherwise wouldn't carry

Intelligent Inventory AllocationAI

Rules-driven inventory allocation that allocates inventory for orders and shipments according to your specific requirements

Inventory Adjust/Transfer

Adjust and modify inventory with ease while keeping track of what changes were made and by whom for full employee accountability

Just-In-Time Fulfillment (JIT) Support

Track product inventory levels in real-time across entire network of just-in-time fulfillment vendors and leverage external inventory to sell goods

Mobile(2)

RetailOps iOS App

Download the app onto RetailOps-supported wireless console for full WMS functionality in the palm of your hand

Wireless Console Support

Access full RetailOps WMS functionality on iOS-powered handheld devices without bulky traditional scanners

Also in: monday.com, Smartsheet, Calendly

Order Management(11)

Customer Creation/Database

Create, edit, and access customer information on-the-fly with elastic infrastructure scaling from 10,000 to 1,000,000 customer records

Customer Edit

Create, edit, and access customer records on-the-fly

Customer Search

Search across entire customer database with ease and agility with elastic infrastructure providing snappy, accurate search results at any database size

Customer Tagging

Easily tag customers to keep track and categorize customer database on-the-fly for customer service follow-up or VIP/problematic customer tracking

Highly-Scalable Order Processing

Process from 1,000 to 10,000 orders per day with elastic infrastructure providing fully scalable order management functionality that's secure and robust

Multi-Channel Order Aggregation & Processing

Unify your order management regardless of how many sales channels you have; review and process all orders in a single, unified order queue

Order Edit

Create, edit, and access order information on-the-fly

Order Search

Search across entire order database with ease and agility; elastic infrastructure scales to provide snappy, accurate search results at any database size

Order Shipment Audit

Built-in order shipment audit tool that prevents mis-shipping orders; shipping labels don't print until audit is completed by warehouse personnel

Order Tagging

Easily tag orders to keep track and categorize orders on-the-fly for customer service follow-up or business-process specific purposes

Phone/Manual Order Entry

Create phone orders easily and efficiently

PO & Vendor Management(6)

Contact Manager

Create and edit vendor contacts with ease to facilitate streamlined correspondence between your purchasing team and suppliers

Purchase Order Create

Create new purchase orders quickly and efficiently, leveraging existing product and vendor data to drive efficiency

Purchase Order Edit

Edit and modify purchase orders on-the-fly and empower your purchasing team to be responsive and adaptive to any changes a supplier may throw your way

Purchase Order Search

Search across entire purchase order history to find the right purchase order instantaneously

Routing Guide Editor

Create and customize your own routing guide appended to each purchase order to hold suppliers accountable to your specific routing instructions

Vendor Manager

Create and edit vendors with ease

Product Management(14)

Advanced Product Editor

Drill down to edit and modify granular product data using a simple, intuitive interface

Authoritative Master Product Database

Manage all product data in a centralized platform that's intuitive and easy to use

Brand Manager

Create and edit brands with ease

Bulk Media Uploader

Bulk upload product images and leverage RetailOps to make individual picture uploads a thing of the past, significantly improving photo upload efficiency

Bulk Price Update (mark-downs)

Bulk update product data such as pricing, making mark-downs across entire product catalog a breeze

Bulk Product Data Edit

Bulk update data across entire product catalog to drive efficiency and eliminate expensive, redundant data entry

Drop Ship Product Support

List products from drop shippers that you don't keep physical inventory of while letting RetailOps handle operational processes when those products are sold

Existing Product Record Sync

Leverage your existing product records to eliminate redundant purchase order data entry or add new products to purchase orders on-the-fly

Fully Configurable Attribute Management

Create, view and edit product-related attributes on-the-fly

Integrated Content Delivery Network for Images (CDN)

RetailOps serves as your origin server for all product images with full CDN functionality so consumer-facing images load quickly and reliably across all sales channels

New Product Staging

Intuitively create a new product cataloging and listing workflow that minimizes time between when you order a new product and when it's live and available for sale

Photography Sample Selector

Specify and select the order of your photos and manipulate photos to show up on product listing pages as desired

Product Description Edit/Management

Create, view and edit product descriptions in a single, centralized platform

Product Video and Image Support

Add videos, images, and other rich media to product descriptions to maximize conversion rate

Also in: PayPro Global, Medallia, monday.com

Reporting(2)

KPI Tracking

Create and track KPIs for lean and efficient operations with accurate tracking from the ground up

Reporting & Analytics

Real-time reporting and analytics tools that give faster, smarter and deeper analytics for intelligent business decisions

Also in: monday.com, Smartsheet, 1Password

Shipping(3)

Automated Barcode/Shipping Label Generation

Automatically generate shipping labels after orders have been picked, audited, and packed to increase operating efficiency while eliminating shipping errors

Automated Tracking Number Integration

Seamlessly transfer tracking information into sales channels with automated tracking number integration

Carrier-Agnostic Shipping Rate Integration

Gain access to live shipping rates regardless of shipping carrier(s) used

Warehouse Management(8)

Bin/Location Look-Up

Find inventory quickly and efficiently, and track granular inventory positions with ease

Container Creator

Create containers and locations consistent with physical warehouse containers and locations while keeping granular track of inventory

Dynamic Sort Matrix

Dynamic sort matrix enabled order picking built natively into the RetailOps order management system

Inventory Move/Quick-Move

Move inventory with ease across warehouse and/or between multiple facilities

Multi-Warehouse Awareness & Support

Accurately unify warehouse operations and inventory quantities across multiple facilities, whether operating a single warehouse or a dozen

Optimized Order Pick, Pack, and ShipAI

Intelligently fulfill orders by channel, shipping method, facility, and any other filtering rules; stay on top of order queue and maximize fulfillment efficiency

Shipment/Lot/Product Barcoding

Generate product barcodes on-the-fly and keep granular track of inventory at the unit, lot, and purchase order level

Shipment/Lot/Product Receiving

Receive products with flexible detail levels and keep track of cost of goods (COGS) at the unit, lot, and purchase order level for detailed financial reporting

Pricing

High Growth

Custom
  • Up to $500k to $2M annual GMV
  • Up to 2,000 orders per month
  • 2 to 5 sales channels
  • 1 or 2 stock locations
  • 5 to 20 staff

Enterprise

Custom
  • Advanced order processing
  • Multi-channel order aggregation
  • Custom integrations
  • Dedicated support

Brand Leader

Custom
  • All features included
  • Priority support
  • Advanced analytics
  • Custom workflows

Cost Calculator

Pricing data not available for RetailOps. Check their website for current pricing.

Build vs Buy

Should you build a RetailOps alternative or buy the subscription? Estimate based on 57 features.

Buy RetailOps

Better Value
Monthly costContact Sales
3-year totalVaries
Time to deployDays

Build Your Own

Development cost$36,000
Maintenance$540/mo
3-year total$55,440
Dev time~3 months

Buying RetailOps saves ~$55,440 over 3 years vs building.

Estimates based on 57 features and a BuildScore of 5/5. Actual costs vary.

Integrations

3 known integrations

Accounting Package IntegrationCarrier IntegrationMulti-Channel Sales Integration