Hike

hikeup.com
Point of Sale
Few Days

Grow your retail faster with Hike POS software

How to Replace Hike

Overview

Hike is a leading cloud-based retail point of sale (POS) software that enables businesses to sell in-store, online, and at events with an all-in-one platform. It includes integrated eCommerce, payments, inventory management, loyalty programs, and multi-store capabilities. The software works on any iPad, PC, or Mac device and operates offline for reliability.

Features

62 features across 13 categories

Customer Management(6)

Customer Groups

Organize customers into groups for targeted marketing

Customer Profiles

Create and maintain detailed customer profiles

Customer Segmentation by Outlet

Segment customers by store location

Loyalty Program

Build customer loyalty programs and manage customer rewards

Store Credits

Issue and manage store credit for customers

Unlimited Customers

Store unlimited customer records

Also in: Jobber, QuickBooks, Setmore

Customization(2)

Multi-Language Support

Support for multiple languages (8+ languages)

Receipt Template Customization

Customize receipt and invoice templates

Also in: monday.com, Obsidian, Smartsheet

Hardware(2)

Customer Display

Display customer-facing transaction information

Multiple Register Support

Add multiple registers per location

Integration(2)

API AccessPremium

Access to API for integrations and custom development

Premium API AccessPremium

Premium access to API with priority support

Also in: monday.com, Notion, Airtable

Inventory(10)

Back-orders

Manage back-order items

Composite Products

Create and manage composite/bundle products

Integrated Label Printing

Print product labels directly from the system

Inventory Management

Complete inventory management with product tracking, stocktake, purchase orders, and returns

Multi-Outlet Stock Transfer

Transfer stock between multiple store locations

Pick and Pack

Pick and pack functionality for order fulfillment

Products with Variants

Manage products with multiple variants (size, color, etc.)

Serial Number Tracking

Track individual serial numbers for inventory items

Unit of Measure

Set custom units of measure for products

Unlimited Products

Store unlimited number of products

Payments(6)

Bulk Payments

Process bulk payments for on-account sales

Cash In/Out

Track cash drawer ins and outs

Custom Payment Types

Define custom payment methods beyond standard options

Integrated Payments

Accept multiple integrated payment methods and payment gateways

Multi-Currency Support

Support sales in multiple currencies

Split Payments

Accept payment split across multiple payment methods

Also in: Lightspeed POS, Acuity Scheduling, Setmore

Pricing(3)

Custom Price List

Create custom price books and price lists

Tiered Pricing

Set different pricing tiers for customer groups

Zero Transaction Fees

No transaction fees on POS sales

Reliability(1)

Offline Mode

Continue selling when internet connection is down

Reporting(4)

Activity Logs

Track user activity and transactions

Advanced Analytics

Generate advanced analytics and insights

Basic Business Reporting

Generate basic business reports

Custom Reports

Create custom business reports

Sales(16)

Amazon Marketplace Integration

Sell at Amazon marketplace through integrated connection

Credit Notes

Issue credit notes to customers

Delivery Dockets

Create delivery dockets for order fulfillment

Exchange

Process product exchanges

Gift Cards

Create, manage, and sell gift cards

Gift Receipts

Print gift receipts without price information

In-Store Point of Sale

Sell using PC or Mac devices at retail counters

Lay-by Sales

Manage lay-by or layaway sales

Mobile POS

Sell on-the-go using iPad and Android app

Multiple Delivery Address Profiles

Store multiple delivery addresses for customers

Offer Discounts

Create and apply discounts to sales

On Account Sales

Process sales on account with credit terms

Online eCommerce

Integrated eCommerce capabilities to sell online

Quotes

Create and manage sales quotes

Returns & Refunds

Process customer returns and refunds

Unlimited Turnover

Process unlimited transaction volume

Security(1)

Cloud Backup

Secure cloud backup of all data

Support(4)

24/7 Email & Chat Support

24/7 customer support via email and live chat

Customised OnboardingPremium

Custom onboarding process for setup

Dedicated Account ManagerPremium

Dedicated support from account manager

Help Center & Video Tutorials

Access to help center and video tutorials

User Management(5)

Advanced User Permissions

Create custom user roles and permissions

Multi-Outlet User Permissions

Control user access by store location

Staff Scheduling

Roster and staff scheduling capabilities

Unlimited Users

Add unlimited users to the system

User Roles

Preset user roles and permissions

Pricing

Essential

Free Trial Available
  • 1 outlet
  • 1+ registers
  • Unlimited products
  • Unlimited users
  • Unlimited customers
  • Unlimited turnover
  • 0% transaction fees
  • Secure cloud backup
  • Customer display
  • Sell using PC or Mac
  • Sell using iPad & Android app
  • QuickBooks Online
  • Xero
  • MYOB integrations
  • Products with variants
  • Composite products
  • Gift cards
  • Integrated label printing
  • Lay-by sales
  • Returns & refunds
  • Gift receipts
  • Offer discounts
  • Product management
  • Stocktake
  • Purchase orders
  • Customer profiles
  • Preset user roles
  • Multi-Language support
  • Basic business reporting
  • Cash
  • Card (non-integrated)
  • Card (Integrated)
  • Custom payment types
  • Cash In/Out
  • Help Center & Video tutorials
  • 24/7 Email & chat support
  • Free trial

Plus

Popular
Free Trial Available
  • 1+ outlets
  • 1+ registers
  • Unlimited products
  • Unlimited users
  • Unlimited customers
  • Unlimited turnover
  • 0% transaction fees
  • API access
  • Customer display
  • Secure cloud backup
  • Sell using PC or Mac
  • Sell using iPad & Android app
  • Shopify integration
  • BigCommerce integration
  • WooCommerce integration
  • Magento integration
  • Neto integration
  • Unleashed integration
  • Deputy integration
  • QuickBooks Online
  • Xero
  • MYOB AccountRight
  • MYOB Essentials
  • MailChimp integration
  • Products with variants
  • Composite products
  • Unit of measure
  • Gift cards
  • Integrated label printing
  • Lay-by sales
  • On account sales
  • Quotes
  • Returns & refunds
  • Credit notes
  • Gift receipts
  • Offer discounts
  • Delivery dockets
  • Multiple delivery address profiles
  • Receipt template customization
  • Back-orders
  • Exchange
  • Split payments
  • Product management
  • Stocktake
  • Purchase orders
  • Returns
  • Multi-outlet features
  • Serial number tracking
  • Pick and pack
  • Customer profiles
  • Customer groups
  • Customer segmentation by outlet
  • Loyalty
  • Tiered pricing
  • Custom price list
  • Store credits
  • Preset user roles
  • Advanced user permissions and custom roles
  • Multi-outlet user permissions
  • Multi-Language support
  • Basic business reporting
  • Advanced analytics
  • Custom reports
  • Activity logs
  • Cash
  • Card (non-integrated)
  • Card (Integrated)
  • Custom payment types
  • Bulk payments
  • Multi-currency support
  • Cash In/Out
  • Help Center & Video tutorials
  • 24/7 Email & chat support
  • Free trial

Enterprise

Custom - Call for pricing
  • 1+ outlets
  • 1+ registers
  • Unlimited products
  • Unlimited users
  • Unlimited customers
  • Unlimited turnover
  • 0% transaction fees
  • API access
  • Customer display
  • Secure cloud backup
  • Sell using PC or Mac
  • Sell using iPad & Android app
  • Shopify integration
  • BigCommerce integration
  • WooCommerce integration
  • Magento integration
  • Neto integration
  • Deputy integration
  • Unleashed integration
  • QuickBooks Online
  • Xero
  • MYOB AccountRight
  • MYOB Essentials
  • MailChimp integration
  • Products with variants
  • Composite products
  • Unit of measure
  • Gift cards
  • Integrated label printing
  • Lay-by sales
  • On account sales
  • Quotes
  • Returns & refunds
  • Credit notes
  • Gift receipts
  • Offer discounts
  • Delivery dockets
  • Multiple delivery address profiles
  • Receipt template customization
  • Back-orders
  • Exchange
  • Split payments
  • Product management
  • Stocktake
  • Purchase orders
  • Returns
  • Multi-outlet features
  • Serial number tracking
  • Pick and pack
  • Customer profiles
  • Customer groups
  • Customer segmentation by outlet
  • Loyalty
  • Tiered pricing
  • Custom price list
  • Store credits
  • Preset user roles
  • Advanced user permissions and custom roles
  • Multi-outlet user permissions
  • Multi-Language support
  • Basic business reporting
  • Advanced analytics
  • Custom reports
  • Activity logs
  • Cash
  • Card (non-integrated)
  • Card (Integrated)
  • Custom payment types
  • Bulk payments
  • Multi-currency support
  • Cash In/Out
  • Help Center & Video tutorials
  • 24/7 Email & chat support
  • Premium API access
  • Dedicated account manager
  • Customised onboarding
  • Free trial

Cost Calculator

Pricing data not available for Hike. Check their website for current pricing.

Build vs Buy

Should you build a Hike alternative or buy the subscription? Estimate based on 62 features.

Buy Hike

Better Value
Monthly costContact Sales
3-year totalVaries
Time to deployDays

Build Your Own

Development cost$48,000
Maintenance$720/mo
3-year total$73,920
Dev time~4 months

Buying Hike saves ~$73,920 over 3 years vs building.

Estimates based on 62 features and a BuildScore of 4/5. Actual costs vary.

Integrations

23 known integrations

AfterpayAmazonBigCommerceDeputyLLOYDSMagentoMailChimpMonerisMYOB AccountRightMYOB EssentialsNetoPayPalQuickBooks OnlineShopifySquareTD BankTyroUnleashedVerifoneWestpacWooCommerceWorldpayXero