Greetly

greetly.com
IT Service Management
Few Days

The Complete Visitor Management Solution

How to Replace Greetly

Overview

Greetly is a cloud-based visitor management platform that replaces manual sign-ins with professional check-ins, security compliance, and branded experiences. It provides a complete solution for managing every visitor touchpoint including check-ins, deliveries, notifications, and compliance tracking across single or multiple locations.

Features

66 features across 21 categories

Administration(3)

Assign Assistants to Receive Notifications

Assign assistant staff to receive host notifications

Multiple Admin Roles

Define multiple admin roles with different permissions

Unlimited Admins

Add unlimited administrator accounts

Also in: Notion, Airtable, Smartsheet

Audit & Compliance(1)

Location Change Logs

Track changes to location settings and configurations

Also in: TimeCamp, Ontraport, Smartsheet

Automation(3)

Automated Visitor CommunicationsAIPremium

Send automated text and email messages to visitors

Automatic Visitor CheckoutAIPremium

Automatically check out visitors after a set duration

Returning Visitor Sign-In

Streamlined check-in process for returning visitors

Also in: monday.com, Notion, Airtable

Communications(1)

2-Way TextingPremium

Enable two-way text communication between hosts and visitors

Compliance(2)

Legal Document eSignatures

Capture electronic signatures on legal documents

NDA Sign In & Documents

Capture NDAs and digital signatures for legal compliance

Also in: Insider CDP, Airtable, 1Password

Core Functionality(1)

Visitor Check-In and Registration

Automated visitor check-in system that streamlines the registration process

Customization(13)

Custom Badge Logo and Layout

Customize badge design with custom logos and layouts

Custom Brand Colors and Graphics

Apply custom brand colors and graphics to the interface

Custom Email Notification NamesPremium

Customize the friendly name used for email notifications

Custom Fields and Data Capture

Define custom fields to capture specific visitor information

Custom Notification Logos

Customize logos used in notifications

Custom Workflow Features

Configure advanced workflow features for specific needs

Customize All Visitor Verbiage

Customize all text and messages visitors see

Customize Check-In Experience

Customize the visual appearance and branding of check-in screens

Customize Employee Notifications

Customize notification messages sent to employees

Customize Flow by Visitor Type

Create different check-in flows for different types of visitors

Customize Workflows

Create custom workflows for different visitor types

Drag-and-Drop Editor

No-code drag-and-drop editor for customizations

Forms & Workflows

Create custom forms and workflows for visitor management

Also in: monday.com, Obsidian, Smartsheet

Data Management(1)

Visitor Log DeletionPremium

Delete visitor logs according to retention policies

Also in: monday.com, Notion, Airtable

Hardware Integration(2)

Kiosks & Tablets

Deploy check-in kiosks and tablet solutions

Multi-Kiosk SupportPremium

Run Greetly on multiple kiosks simultaneously

Health & Safety(4)

Contract Tracing

Track contact information for contract tracing purposes

Health and Safety Screening

Conduct health and safety screening questions during check-in

Touchless Employee Badge ScanningPremium

Enable contactless employee check-in with badge scanning

Touchless Visitor Check-In

Enable contactless visitor check-in capabilities

Infrastructure(1)

Cloud-Based Infrastructure

All-cloud solution with no on-premise servers required

Integration(2)

Active Directory Integration

Integrate with Active Directory for user management

Preregister Visitors from Calendar InviteAI

Auto-populate pre-registrations from calendar invitations

Localization(3)

Localize Notification Phone NumbersPremium

Set local phone numbers for text and voice notifications

Multilingual CapabilitiesAI

Support visitor check-in in multiple languages

Voice Notifications in 26 LanguagesAIPremium

Provide voice notifications in 26 languages and accents

Notifications(5)

Host Notifications & Alerts

Alert hosts in real-time when their visitors arrive

Merge Visitor Data into Host Notifications

Include visitor photos and information in host notifications

Multi-Channel Notifications

Send notifications via email, text, Slack, Google Chat, and Microsoft Teams

Real-Time Alerts and Notifications

Send instant notifications to hosts about visitor arrivals

Voice NotificationsAI

Send voice notifications to hosts about visitor arrivals

Operations(3)

Digital MailroomPremium

Manage package and delivery tracking in a digital mailroom

Remote Visitor CheckoutPremium

Check out visitors remotely without being at the desk

Send Checkout Links to Visitors

Send visitors a link to check themselves out

Reporting(7)

365-Day Visitor Log

Maintain a full year of visitor check-in and check-out data

Customize and Save Visitor Log Views

Create and save custom views of visitor logs

Data Export to CSV

Export visitor data to CSV format with one click

Data Export to PDF

Export visitor data to PDF format with one click

Realtime Data Access

Access real-time visitor data and analytics

Schedule and Send Automatic ReportsAI

Schedule reports to be automatically sent to users

Visitor Logs & Reporting

Track and generate reports on visitor data and patterns

Safety(2)

Emergency Evacuation Notifications

Send emergency evacuation alerts to staff and visitors

Evacuation Roll Call and Safety Log

Track evacuation status and maintain safety logs

Security(6)

Capture Visitor Photos

Take and store photos of visitors during check-in

Government-Issued ID VerificationAIPremium

Verify visitors using government-issued ID scanning

Single Sign-On with Azure

Enable single sign-on integration with Azure AD

US Driver's License ScanningAIPremium

Scan and verify US driver's licenses during check-in

Visitor Badge PrintingPremium

Print physical visitor badges for identification

Watchlist & Co-pilot Alerts

Check visitors against internal watchlists and receive alerts

Support(1)

Free Upgrades and Product Updates

Automatic free upgrades and continuous product improvements

User Experience(2)

Digital Receptionist

Welcome guests with an interactive digital receptionist display

Interactive Check-In Signage

Display interactive signage for visitor check-in

Visitor Management(3)

Pre-Registration

Allow visitors to pre-register online before arrival for faster check-in

Preregister Visitors from Admin

Pre-register visitors directly from the admin panel

QR Codes

Use QR codes for visitor check-in

Pricing

Essential

$99/month billed yearly
  • Unlimited users, check-ins, and hosts
  • Touchless visitor & employee check-in
  • Multi-channel notifications (email, text, Slack, Google chat, Teams)
  • Watchlist & Co-pilot alerts
  • Multiple admin roles & unlimited admins
  • Capture visitor photos
  • Sign online documents
  • Emergency evacuation assistance
  • Pre-registration & returning visitor sign-in
  • Multi-language capabilities
  • Voice notifications - unlimited
  • Text notifications - unlimited
  • Email notifications - unlimited
  • Microsoft Teams notifications - unlimited
  • Google Chat notifications - unlimited
  • Slack notifications - unlimited
  • Multilingual visitor check-in
  • Customize available workflows
  • Custom fields and visitor data capture
  • Customize flow by visitor type
  • Brand colors and graphics
  • Custom themes
  • Custom notification logos
  • Customize all verbiage visitors see
  • Customize notifications to employees
  • Merge visitor information into host notifications
  • Drag-and-drop editor
  • Active Directory integration
  • Azure AD integration
  • G Suite integration
  • Microsoft Teams integration
  • Google Chat integration
  • Slack integration
  • essensys Operate integration
  • Zapier integration
  • Touchless employee and visitor check-in
  • Health and safety screening questions
  • Contact tracing
  • Legal document eSignatures
  • Visitor photos and electronically signed legal documents
  • Capture visitor photos
  • Check visitors against internal Watchlist
  • Unlimited hosts in directory
  • Multiple admin roles and rights
  • 365-day visitor log
  • Visitor and employee check-in and check-out data
  • Real-time data
  • Sort, search and filter data
  • 1-click download as CSV
  • 1-click download as PDF
  • See visitor photos and electronically signed legal documents
  • Preregister visitors from admin
  • Preregister visitors from calendar invite
  • Speedy repeat visitor process
  • Unlimited admins
  • Digital Mailroom
  • All off-the-shelf hardware
  • No on-premise servers
  • Free upgrades with non-stop product updates
  • Knowledge base
  • Email support 24x7x365
  • Live chat support 24x7x365
  • Phone support 24x7x365

Pro

Popular
$159/month billed yearly
  • Everything in Essentials, plus:
  • Visitor badge printing
  • 2-way texting between hosts and visitors
  • Automated visitor communications (text & email)
  • Government-issued ID verification
  • US driver's license scanning
  • Integration with Zapier
  • Digital Mailroom
  • Multi-kiosk support
  • Visitor log deletion
  • Remote and automatic visitor checkout
  • Custom badge logo and layout
  • Custom workflow features
  • Touchless visitor check-in and out with driver's license scanning
  • Touchless employee check-in and out with badge scanning
  • Voice notifications in 26 languages and accents
  • Localize voice and text notification 'from' phone number
  • Customize friendly name for email notifications
  • Automated text messages to visitors
  • Automated emails to visitors
  • Government-issued ID scanning
  • Print visitor badges
  • Automatically check out visitors
  • Schedule and send automatic reports
  • Automatically check visitors out
  • Check visitors out remotely
  • See package and ID photos
  • Unlimited users, check-ins, and hosts
  • Touchless visitor & employee check-in
  • Multi-channel notifications
  • Watchlist & Co-pilot alerts
  • Multiple admin roles & unlimited admins
  • Capture visitor photos
  • Sign online documents
  • Emergency evacuation assistance
  • Pre-registration & returning visitor sign-in
  • Multi-language capabilities

Cost Calculator

Pricing data not available for Greetly. Check their website for current pricing.

Build vs Buy

Should you build a Greetly alternative or buy the subscription? Estimate based on 66 features.

Buy Greetly

Better Value
Monthly costContact Sales
3-year totalVaries
Time to deployDays

Build Your Own

Development cost$60,000
Maintenance$900/mo
3-year total$92,400
Dev time~5 months

Buying Greetly saves ~$92,400 over 3 years vs building.

Estimates based on 66 features and a BuildScore of 4/5. Actual costs vary.

Integrations

8 known integrations

Active DirectoryAzure ADessensys OperateG SuiteGoogle ChatMicrosoft TeamsSlackZapier