TapMango
tapmango.comBuild Difficulty: 5/5
Build a working replacement in a weekend with AI tools
Customer Loyalty & Online Ordering
How to Replace TapMangoOverview
Features
36 features across 26 categories
Analytics(1)
Automatically segment customers by spending habits, visit frequency or other criteria to create targeted marketing campaigns
Automation(1)
Set and forget automatic campaigns triggered by events such as customer birthdays or when customer hasn't visited in a while
Communication(2)
Send targeted messages through SMS, email, and push notifications with optional expiring vouchers to create urgency
One-on-one chat with customers to send text messages, notify when orders are ready, upsell directly, or answer product/service questions
Core Loyalty(1)
Launch a loyalty program quickly with team assistance and strategies to turn one-time buyers into loyal regulars
Customer Management(1)
Let customers create subaccounts for kids or pets with ability to send birthday and other campaigns for subaccounts
Customization(2)
Customize tablet app colors, mobile app colors, loyalty tags, email correspondence and merchant area to match brand aesthetic
Free design customization of platform to match brand
Data Management(1)
Capture basic information, custom information via text fields/checkboxes/cascading dropdowns, and segment customers into groups
Data Migration(1)
Import customer lists from practically any format including spreadsheets or existing POS systems with support team assistance
Enrollment(2)
Customers can enroll via customer facing tablet, mobile app, web, or SMS/text messaging
Preload unused tags with special offers and distribute during trade shows, schools, camps or special events to encourage signups
Feedback(1)
Send automated satisfaction surveys with highly satisfied customers prompted to write Yelp/Google reviews and dissatisfied customers offered promo codes
Gamification(1)
Create boundless excitement by letting customers win prizes when they visit the store with customizable prizes and different odds and values
Growth(1)
Reward existing customers for bringing friends to the store with rewards for both referrer and new customers, including easy social sharing
Hardware(2)
Support for unlimited number of tablets with different configurations at single location
8-inch touchscreen tablet and stand provided for in-store customer enrollment and engagement
In-Store(1)
In-store tablet acts as digital dashboard to display images of featured products or daily specials
Integration(1)
Deep, bi-directional integrations with POS systems with open APIs
Marketing(2)
Customers can snap a selfie on in-store tablet, share on Facebook timeline and receive a reward with store info included for friends to find business
Create unlimited marketing campaigns across all channels
Onboarding(1)
Free consultation on program setup and strategy
Operations(1)
Run campaigns to specific locations, restrict rewards by location, share points across locations with location reconciliation reports
Ordering(2)
Contactless ordering and payment experience where customers scan QR code at table and order from phone via web ordering page
Customers can place orders through web ordering platform with promo code support and direct revenue to merchant
Payments(1)
Provide convenience of mobile payments with branded mobile app or standard TapMango app where customers load money and pay at store
Promotions(3)
Create flash deals that can be pre-purchased via text message for customers to buy from text and pick up in-store
Create and distribute exclusive promo codes for customers to redeem and enjoy discounts at checkout
Create unlimited instant win and deal offerings
Reporting(1)
Various dashboards provide bird's eye view of program performance, tracking customer visits, sign-ups, spending habits, segmented by location
Revenue(2)
Transform loyalty cards into gift cards loaded with money, specific products, discounts or points. Gift cards become loyalty cards at first use
Set up paid membership programs managed through the merchant portal and advertised through mobile app or custom URL with recurring benefits
Rewards(2)
Customers earn points by check-in, amount spent manually, amount spent via POS, special products, customer groups, or during specific times like happy hour
Digital punch cards that replace traditional paper cards. Customers progress toward rewards with each purchase and can track progress in branded apps
Segmentation(1)
Create unlimited customer segment groups for targeting
Support(1)
Free live chat, email, and phone support with award-winning customer service team
Cost Calculator
Pricing data not available for TapMango. Check their website for current pricing.
Build vs Buy
Should you build a TapMango alternative or buy the subscription? Estimate based on 36 features.
Buy TapMango
Better ValueBuild Your Own
Buying TapMango saves ~$36,960 over 3 years vs building.
Estimates based on 36 features and a BuildScore of 5/5. Actual costs vary.
Integrations
3 known integrations