Pure Chat
purechat.comBuild Difficulty: 5/5
Build a working replacement in a weekend with AI tools
The easiest & fastest way to add live chat to your website
How to Replace Pure ChatOverview
Features
28 features across 16 categories
Analytics(4)
Detailed statistics and reports on chat activity and performance
Export reports and contacts to CSV format
Real-time visitor analytics and engagement metrics
Track visitor information and location details
Automation(1)
Set up automated actions and alerts based on chat triggers
Collaboration(1)
Share files, images, and documents through chat
Core(1)
Add live chat to your website with an easy setup and installation
Customization(3)
Advanced options for customizing chat widget appearance and functionality
Convenient editor to customize chat widget design, size, position, text fields and behavior on desktop and mobile
Add and customize images within the chat widget
Forms(2)
Display email form to collect contact information when agents are unavailable
Collect visitor information before chat begins
History & Reporting(2)
View and download chat conversation transcripts
Access and reference all previous conversation transcripts
Information(1)
Display business location information in the chat widget
Integration(2)
Centralized hub for managing customer engagement across channels
Connect with 5,000+ software applications and services
Management(2)
Set operating hours and availability schedules for chat operators
Centralized dashboard for managing chat operations and visitor interactions
Mobile(2)
Native mobile applications for iOS and Android to manage live chat on the go
Chat widget optimized for mobile devices to ensure best user experience
Notifications(2)
Notifications for incoming chats including push notifications to mobile
Receive SMS notifications for incoming chat messages
Productivity(1)
Pre-written replies to frequently asked questions that can be saved and reused
Security(2)
Role-based access control with Admin, Power Users, and Operators
Built-in SSL security for encrypted communications
Visitor Intelligence(1)
Display visitor information and geographic location in chat
Pricing
Free Trial
Popular- ✓Pro plan features
- ✓10 users/operators
- ✓1,000 SMS notifications
- ✓Unlimited websites
- ✓Remove Pure Chat branding
Growth
- ✓1 website
- ✓4 users/operators
- ✓100 SMS notifications
- ✓Unlimited chats
- ✓Unlimited chat history
- ✓Mobile apps
- ✓Canned responses
- ✓Chat notifications
- ✓File transfer
- ✓Security roles
- ✓Realtime analytics
- ✓Visitor tracking
- ✓Reports and statistics
Pro
Popular- ✓Unlimited websites
- ✓10 users/operators
- ✓1,000 SMS notifications
- ✓Remove Pure Chat branding
- ✓Unlimited chats
- ✓Unlimited chat history
- ✓Advanced widget customization
- ✓All integrations
- ✓Engagement Hub
- ✓Mobile apps
- ✓Security roles
- ✓Chat notifications
- ✓Canned responses
- ✓File transfer
- ✓Trigger-based actions
- ✓Realtime analytics
- ✓Visitor tracking
- ✓Reports and statistics
- ✓CSV exports
Cost Calculator
Keep Paying Pure Chat
Build It Yourself
Total Cost Comparison
DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 28 features at very easy complexity.
Build vs Buy
Should you build a Pure Chat alternative or buy the subscription? Estimate based on 28 features.
Buy Pure Chat
Better ValueBuild Your Own
Buying Pure Chat saves ~$840 over 3 years vs building.
Estimates based on 28 features and a BuildScore of 5/5. Actual costs vary.
Integrations
1 known integrations