Replacement Guide

How to Build Your Own Pure Chat

Replace Pure Chat with a custom build. The easiest & fastest way to add live chat to your website

Weekend Project
28 features1 integrationsOne weekend

Estimated Timeline

Based on 28 features at Weekend Project difficulty, expect about One weekend with AI-assisted development.

1
Setup & scaffolding
2 hours
2
Core features
4-6 hours
3
Polish & deploy
2 hours

Recommended Tech Stack

Next.js 14

Full-stack React framework with API routes and server components

Supabase

PostgreSQL database, auth, and real-time subscriptions

Tailwind CSS

Utility-first styling for rapid UI development

Key Features to Replicate

Top features across 8 categories. See all 28 features

Analytics(4 features)

Comprehensive Account Statistics and Reports

Detailed statistics and reports on chat activity and performance

CSV Exports

Export reports and contacts to CSV format

Realtime Analytics

Real-time visitor analytics and engagement metrics

Visitor Tracking

Track visitor information and location details

Customization(3 features)

Advanced Widget CustomizationPremium

Advanced options for customizing chat widget appearance and functionality

Chat Widget Customization

Convenient editor to customize chat widget design, size, position, text fields and behavior on desktop and mobile

Customize Chat Widget with Images

Add and customize images within the chat widget

Forms(2 features)

Email Form When Unavailable

Display email form to collect contact information when agents are unavailable

Pre-Chat Info Form

Collect visitor information before chat begins

History & Reporting(2 features)

Chat Transcripts

View and download chat conversation transcripts

Unlimited Chat History

Access and reference all previous conversation transcripts

Integration(2 features)

Engagement Hub

Centralized hub for managing customer engagement across channels

Integrations

Connect with 5,000+ software applications and services

Management(2 features)

Operator Availability Schedules

Set operating hours and availability schedules for chat operators

Operator Dashboard

Centralized dashboard for managing chat operations and visitor interactions

Mobile(2 features)

iOS and Android Mobile Apps

Native mobile applications for iOS and Android to manage live chat on the go

Mobile-Optimized Chat Widget

Chat widget optimized for mobile devices to ensure best user experience

Notifications(2 features)

Chat Notifications

Notifications for incoming chats including push notifications to mobile

SMS Notifications

Receive SMS notifications for incoming chat messages

Cost Calculator

Keep Paying Pure Chat

Monthly$49/mo
Yearly$588/yr
5-Year Total$2.9k

Build It Yourself

Est. Build Time~2 hrs
Hosting$20/mo
DifficultyVery Easy

Total Cost Comparison

1 YearSave $348
SaaS
$588
DIY
$240
3 YearsSave $1k
SaaS
$1.8k
DIY
$720
5 YearsSave $1.7k
SaaS
$2.9k
DIY
$1.2k

DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 28 features at very easy complexity.

Ready to Build?