FacilityOS

ilobby.com
IT Service Management
Weekend Project

AI-Powered Facility & Visitor Management Software

How to Replace FacilityOS

Overview

FacilityOS is an AI-powered platform that streamlines and automates facility, asset, and visitor management operations. It provides complete visibility into every person and asset in your facility while enabling regulatory compliance, safety protocol enforcement, site security, and operational efficiency.

Features

52 features across 22 categories

API(1)

VisitorOS API AccessPremium

Connect to VisitorOS through API to create and manage events and retrieve visitor data

Analytics & Reporting(1)

Real-time Operations Dashboard

Comprehensive dashboard with analytics and reporting on signed-in visitors, pending sign-ins, daily visitors, and busiest hosts

Also in: Ivanti, Ramp, Stampli

Authentication(1)

Employee Sign-in PassPremium

Expedite employee sign-in by generating static QR code downloadable in Apple and Google wallets

Also in: LastPass, Dashlane, 1Password

Communication(2)

Global MessagingPremium

Enable Account Administrators to send email messages to all contacts in FacilityOS Address Book, segmenting by Sites and/or tags

Sign-out RemindersPremium

Send automated SMS reminders to help visitors and hosts complete sign-out

Also in: Jobber, Jira, Insightly

Compliance(2)

Contractor Compliance & Onboarding

Automates contractor onboarding, centralizes credentials, tracks expiries, and ensures only qualified personnel access facilities

Legal & Compliance Documents Storage

Store legal and compliance documents such as NDAs within the system

Also in: Insider CDP, Airtable, 1Password

Core Feature(2)

Unlimited Users & Sign-ins

Unlimited number of users, visitors, and sign-ins to support organization needs without constraints

Visitor Management

Fast pre-registration, ID scanning, and badge printing for visitors and contractors with compliance tracking

Customization(1)

Custom Branding Sign-in Flows

Personalize sign-in experience with custom branding including images and videos for tailored entrance

Also in: monday.com, Obsidian, Smartsheet

Data Management(1)

Unlimited Visitor Data Export

Export visitor data in CSV and XLS formats without limits

Also in: monday.com, Notion, Airtable

Emergency Management(13)

Building SweepsPremium

Divide facility into zones requiring safety officers to inspect each zone during evacuation for systematic safety checks

Digital Drill ArchivesPremium

Keep digital archive of past drills for continuous improvement and learnings from previous emergency events

Digital Mustering ListPremium

Digital list of all onsite personnel for tracking and management during mustering or evacuation

Digital Roll CallPremium

Conduct roll calls digitally improving efficiency and accuracy during emergency situations

Drill SchedulingPremium

Plan and schedule emergency drills in advance with automated reminders for preparedness and compliance

Emergency Event NotificationsPremium

Send email and SMS notifications about evacuation start and stop events to predefined users

Emergency ProfilesPremium

Create and customize emergency response plans for various emergency scenarios

Mobile Status RequestPremium

Capture employee and visitor status updates on mobile during emergency events

Real-time Evacuation MessagingPremium

Send text messages via SMS or make calls to evacuation participants during emergency events

Real-time Portal TrackingPremium

Track and monitor evacuations in real-time through digital portal enhancing awareness of ongoing events

Roll Call QR Code ScanningPremium

Digitally update evacuee status using mobile app by scanning QR codes on Employee Passes or visitor badges

Unlimited Drills & Evacuations

Conduct unlimited drills and emergency evacuations for comprehensive preparedness

Unlimited Mustering PointsPremium

Establish unlimited mustering points to accommodate various scenarios and locations

Hardware(4)

13" iPad UpgradePremium

Upgrade sign-in kiosk to 13" Apple iPad enrolled in Mobile Device Management for enhanced interface and display

Cellular Data ConnectionPremium

Add cellular data connection to sign-in kiosk ensuring connectivity regardless of Wi-Fi status

Color Badge Printer UpgradePremium

Upgrade from black and white badge printer to 4-color badge printer

iPad Hardware Included

10.9" Apple iPad enrolled in Mobile Device Management with secure anti-theft mounting bracket included

Infrastructure(1)

Microsoft Azure Hosting

Reliable and scalable performance by hosting on Microsoft Azure platform with Microsoft cloud infrastructure support

Integration(5)

Active Directory Integration

Integrate with Microsoft Active Directory to centralize authentication and authorization to network resources

Industry Custom IntegrationsPremium

Work with Professional Services team to set up custom integrations for specific industry needs

Mass Notification Systems IntegrationPremium

Seamlessly integrate with pre-existing mass notification systems to extend emergency event communications to visitors

Microsoft Outlook Events PluginPremium

Hosts can create and manage events directly in Microsoft Outlook making it easier to invite guests

Third-party Watchlist IntegrationPremium

Seamlessly integrate with third-party watchlists to screen visitors against chosen denied party lists during sign-in

Logistics(1)

Asset & Logistics Management

Digitizes mailroom and asset management, tracking deliveries and assets in real time with transparent reporting

Mobile(1)

Mobile App

Extend system functionality to mobile devices providing convenient on-the-go connectivity for employees

Multi-tenancy(1)

Multi-tenant SupportPremium

Enables multiple tenants in same location to utilize shared kiosk with personalized sign-in process and individualized backend portal

Notifications(1)

Unlimited Real-time Notifications

Receive real-time information updates via SMS, email, or calls

Reporting(2)

Automated Reporting

Set up automatic signed-in visitor and visitor summary reports for daily, weekly, and monthly periods

Full Digital Audit TrailPremium

Detailed digital record of all evacuation activities ensuring accountability with start times, status updates, and finish times

Safety(1)

Evacuation & Emergency Management

End-to-end evacuation management with real-time communication, full visibility, and audit-ready compliance reporting

Security(5)

Access Control & Security Management

Access control and real-time door monitoring integrated with visitor and contractor flows to prevent unauthorized entry

ID ScanningPremium

Scan visitor IDs such as licenses or passports at sign-in to enhance security and expedite entry

Single Sign-On (SSO)

Leverage Single Sign-On authentication for secure and unified sign-in experience

Visitor ScreeningPremium

Instantly check visitors against global watchlists and US criminal and sex offender databases powered by Checkr Trust

WatchlistsPremium

Create watchlists to flag individuals or set entry rules based on criteria with alerts to designated personnel

Support(1)

Hardware Repairs & Support

Continuous support including hardware repairs, maintenance, and training

Visitor Management(4)

Arrival AssistPremium

Allow front desk staff to start sign-in process for visitors needing assistance and security teams to log arrivals at facility gate

Badge PrintingPremium

Print black and white visitor badges using provided templates, with custom templates available at additional cost

Pre-registrationPremium

Hosts can send invitations to guests in advance with forms, important information, and documents to complete before arrival

Touchless Sign-inPremium

Seamless check-in experience enabling visitors to complete sign-in on mobile phones by scanning QR code

Workflow(1)

Visitor Approval WorkflowsPremium

Set up workflows to notify designated personnel for approval or denial of entry ensuring secure facility access

Pricing

Corporate

$199/month
  • 10.9" iPad included with MDM
  • Hardware and software pre-configuration
  • Ongoing hardware repairs, support & training
  • Unlimited users, visitors and sign-ins
  • Unlimited real-time notifications (SMS, email, call)
  • Mobile app
  • Active directory integration
  • Single Sign-On (SSO) security
  • Microsoft Azure hosting
  • Custom branding sign-in flows
  • Unlimited export of visitor data
  • Legal & compliance documents storage
  • Real-time operations and analytics dashboard
  • Automated reporting

Enhanced

Popular
$275/month
  • Everything in Corporate tier
  • Touchless sign-in
  • Pre-registration
  • Microsoft Outlook events plugin
  • Sign-out reminders (SMS)
  • Badge printing & templates
  • Black & white badge printer

Enterprise

Custom
  • Everything in Enhanced tier
  • Employee sign-in pass
  • Global messaging for address book
  • Arrival Assist
  • Visitor approval workflows
  • Watchlists
  • Visitor Screening
  • ID scanning
  • Cellular data connection
  • 13" MDM enrolled iPad upgrade
  • Slack integration
  • Microsoft Teams integration
  • Multi-tenant support
  • Color badge printer upgrade
  • Third-party watchlist integration
  • Industry integrations
  • VisitorOS API access

EmergencyOS - Basic

Free (VisitorOS license required)
  • Unlimited users and employees
  • Unlimited drills and emergency evacuations
  • Emergency event notifications (email)

EmergencyOS - Corporate

Popular
$249/month
  • Everything in Basic tier
  • Emergency event notifications (SMS)
  • Unlimited Emergency Profiles
  • Digital mustering list
  • Unlimited mustering points
  • Drill scheduling
  • Digital roll call
  • Building sweeps
  • Real-time messaging
  • Real-time portal-tracking
  • Full digital audit trail and reporting
  • Digital record of past drills

Cost Calculator

Keep Paying FacilityOS

Monthly$199/mo
Yearly$2.4k/yr
5-Year Total$11.9k

Build It Yourself

Est. Build Time~4 hrs
Hosting$20/mo
DifficultyVery Easy

Total Cost Comparison

1 YearSave $2.1k
SaaS
$2.4k
DIY
$240
3 YearsSave $6.4k
SaaS
$7.2k
DIY
$720
5 YearsSave $10.7k
SaaS
$11.9k
DIY
$1.2k

DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 52 features at very easy complexity.

Build vs Buy

Should you build a FacilityOS alternative or buy the subscription? Estimate based on 52 features.

Buy FacilityOS

Monthly cost$1,990/mo
3-year total$71,640
Time to deployDays

Build Your Own

Better Value
Development cost$36,000
Maintenance$540/mo
3-year total$55,440
Dev time~3 months

Building could save ~$16,200 over 3 years.

Estimates based on 52 features and a BuildScore of 5/5. Actual costs vary.

Integrations

10 known integrations

Apple WalletCheckr TrustGoogle WalletMass Notification SystemsMicrosoft Active DirectoryMicrosoft AzureMicrosoft OutlookMicrosoft TeamsSlackThird-party Watchlists