Housecall Pro

housecallpro.com
Field Service Management
Weekend Project

Save time, earn more, and build a top reputation for your service business

How to Replace Housecall Pro

Overview

Housecall Pro is a field service management software designed for home service businesses like HVAC, plumbing, electrical, cleaning, and landscaping. It helps businesses manage jobs, payments, scheduling, and customer communication while providing AI-powered automation to grow revenue and reduce administrative work. The platform serves teams from 1 to 100+ employees with features spanning job management, invoicing, payments, marketing, and business analytics.

Features

55 features across 15 categories

AI(5)

AI TeamAI

AI crew that powers business growth by helping book more jobs, reduce admin work, and streamline operations

Analyst AIAIPremium

Gives personalized insights and proven guidance so you know what's working and how to grow

Coach AIAIPremium

Provides personalized guidance and coaching on business growth

CSR AIAIPremium

Answers calls and books jobs 24/7 keeping on top of every opportunity

HCP AssistAIPremium

A call answering service for Pros that keeps businesses up to date on the status of each call

Also in: monday.com, Notion, Airtable

Accounting(2)

AccountingPremium

Expert bookkeepers handle books, deliver tax-ready package, and keep finances organized

PayrollPremium

Easily pay, manage, and provide benefits to team

Also in: Jobber, Melio, Lemonway

Analytics(3)

Advanced Custom ReportingPremium

Clear insight to business performance with personalized dashboards and custom reports

Job Cost Tracking

Track and report the costs associated with each job to give profitability insights

Reporting

Personalized dashboards with custom reports on revenue, profit, and job count

Also in: Hugging Face, Notion, Smartsheet

Billing(2)

Invoicing

Make invoicing a snap with one-click digital invoicing and auto reminders to customers

Voice to InvoicingAI

Create and send professional, itemized invoices on the go using voice to describe, review, and send

Also in: Insightly, Airtable, Obsidian

Communications(3)

In-App Chat

Increase customer conversion and satisfaction, plus keep technicians in the loop

On My Way Texts

Customized 'On my way' texts so clients know when their tech will arrive

Voice

Take and make calls, track lead source and simplify intake process with VoIP and call tracking features

Customer Engagement(5)

Customer Communication

Manage customer relationships with automated reminders and a client portal

Customer Management

Simple communication with customers through online booking, confirmation texts and emails, easy payment options

Customer Portal

Offer customers a hub to see past jobs, manage appointments, approve estimates, pay invoices, and message

Online Booking

Let customers book and pay online 24/7 directly from Google or your website

Property Profiles

Automatically track service history for personalized service reminders and keep track of equipment at a property

Integration(3)

Open APIPremium

Open API allowing custom integrations for specific workflows

QuickBooks IntegrationPremium

Import existing QuickBooks data and automatically sync invoices, customers, line items, and payments

Zapier IntegrationPremium

Create custom integrations to fit specific workflows via Zapier

Also in: monday.com, Notion, Airtable

Marketing(6)

Automated Marketing

Boost business by sending postcard offers straight to customers' mailboxes

CampaignsPremium

Automate and customize emails and SMS texts with dynamic content that drives engagement

Email Marketing

Automated customer reminder emails and follow-up thank yous to drive repeat business and referrals

Google Local ServicesPremium

Company's ad at the top of Google so customers can instantly book with you directly from search results

Postcards and Email MarketingPremium

Stay in touch with customers to drive repeat business and referrals

WebsitesPremium

Win more customers with a professional website managed by experts

Also in: Squarespace, monday.com, WordPress.com

Operations(6)

ChecklistsPremium

Ensure each job is done correctly with custom checklists

Customer Equipment TrackingPremium

Gain visibility into work being done on customer equipment and property items

Employee GPS TrackingPremium

Locate techs on the map using their mobile phone's GPS – no hardware required

GPS Tracking

Keep track of assets and provide customers up-to-the-minute arrival information by including vehicle GPS location in texts

Scheduling and Dispatching

Schedule and assign techs to the right job and right time with advanced technology to track employees

VGPS/DashcamsPremium

Vehicle tracking and video monitoring to protect fleet and optimize routes

Payments(6)

Accept Payments

Take credit card and bank payments, offer instant financing to customers, track payments, and get paid faster

Business and Consumer Financing

Access to business and consumer financing options

Card Processing

Process credit and debit card payments with rates as low as 2.59%

Card Reader

Accept all types of payments, from credit cards to NFC payments, while in the field

Consumer Financing

Be a one-stop solution by offering customers the financing they need so you can close the job quickly

Instapay

Take payments in the field and see the money deposited into your bank in 30 minutes

Platform(2)

Mobile App

Free mobile app for iOS and Android with Spanish language option

Offline Viewing

Access data offline when internet is unavailable

Pricing(2)

Price Book

Keep your services up-to-date and accurately priced with visual price book setup with images, categories and subcategories

Profit RhinoPremium

Protect margins and price confidently with flat rate price book powered by Profit Rhino

Reputation Management(1)

Review Management

Build online reputation with tools that make it easy to collect and share reviews across multiple platforms

Sales(5)

Estimating

Send custom, one-click estimates that turn into invoices

PipelineAI

Manage your sales funnel with workflow management board and convert more leads and estimates into jobs with powerful automations

Quotes and Proposals

Send quick, accurate quotes with clear pricing by text or email

Recurring Service PlansPremium

Maintenance plans help build strong customer relationships and generate steady income

Sales Proposal ToolPremium

Quickly build estimates with pictures of what you're selling to provide a great buying experience and close more jobs

Support(4)

Community Access

Access to community of 30,000+ home service Pros to share advice and insights

Dedicated Onboarding SpecialistPremium

Personalized onboarding for platform success and data migration support

Escalated Phone SupportPremium

Contact the support team whenever you need assistance by scheduling a call

Live Phone and Chat Support

24/7 phone and chat support for all plans

Pricing

Basic

$59/mo (billed annually) or $79/mo (monthly)
  • Scheduling and dispatching
  • Quotes and proposals
  • Invoices and payments
  • Online booking
  • Review management
  • Job cost tracking
  • Price book
  • Customer communication
  • Live phone and chat support
  • Free mobile app for iOS and Android
  • Card processing rates as low as 2.59%
  • App available in English and Spanish
  • Access to business and consumer financing
  • Offline viewing
  • Community of 30,000+ home service Pros

Essentials

$149/mo (billed annually) or $189/mo (monthly)
  • All Basic features
  • QuickBooks online and desktop integration
  • Postcards and email marketing
  • Customer equipment tracking
  • Premium review management
  • Visual price book
  • Employee GPS tracking
  • Checklists
  • Live phone and chat support
  • Free mobile app for iOS and Android
  • Card processing rates as low as 2.59%
  • App available in English and Spanish
  • Access to business and consumer financing
  • Offline viewing
  • Community of 30,000+ home service Pros

MAX

Popular
$299/mo (billed annually) or $329/mo (monthly)
  • All Essentials features
  • Advanced custom reporting
  • Dedicated onboarding specialist
  • Escalated phone support
  • Sales Proposal Tool
  • Recurring Service Plans
  • Zapier integration
  • Open API for custom integrations
  • Up to 8 team users (additional users $35/mo each)
  • Live phone and chat support
  • Free mobile app for iOS and Android
  • Card processing rates as low as 2.59%
  • App available in English and Spanish
  • Access to business and consumer financing
  • Offline viewing
  • Community of 30,000+ home service Pros

Cost Calculator

Keep Paying Housecall Pro

Monthly$79/mo
Yearly$948/yr
5-Year Total$4.7k

Build It Yourself

Est. Build Time~4 hrs
Hosting$20/mo
DifficultyVery Easy

Total Cost Comparison

1 YearSave $708
SaaS
$948
DIY
$240
3 YearsSave $2.1k
SaaS
$2.8k
DIY
$720
5 YearsSave $3.5k
SaaS
$4.7k
DIY
$1.2k

DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 55 features at very easy complexity.

Build vs Buy

Should you build a Housecall Pro alternative or buy the subscription? Estimate based on 55 features.

Buy Housecall Pro

Better Value
Monthly cost$790/mo
3-year total$28,440
Time to deployDays

Build Your Own

Development cost$36,000
Maintenance$540/mo
3-year total$55,440
Dev time~3 months

Buying Housecall Pro saves ~$27,000 over 3 years vs building.

Estimates based on 55 features and a BuildScore of 5/5. Actual costs vary.

Integrations

5 known integrations

GoogleQuickBooksSherwin WilliamsThumbtackZapier