Zapium vs Housecall Pro
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Zapium offers more features (91 vs 55) and fewer integrations (4 vs 5). Starting price: Zapium at $16/mo vs Housecall Pro at $79/mo. Zapium has 91 unique features while Housecall Pro has 55 unique features, with 0 features in common.
| Zapium | Housecall Pro | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 91 | 55 |
| AI-Powered Features | 11 | 7 |
| Starting Price | $16/mo | $79/mo |
| Pricing Tiers | 4 | 3 |
| Integrations | 4 | 5 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 75% |
Feature Comparison by Category
AI (1 vs 5)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| AI Team | ||
| AI-Powered Checklist and Procedure Generation | ||
| Analyst AI | ||
| CSR AI | ||
| Coach AI | ||
| HCP Assist |
Accounting (0 vs 2)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| Accounting | ||
| Payroll |
Analytics (6 vs 3)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| Advanced Custom Reporting | ||
| Asset Insights | ||
| Downtime Tracking | ||
| Failure Codes | ||
| Job Cost Tracking | ||
| Meter Analytics | ||
| Procedure Scores | ||
| Reporting | ||
| Root Cause Insights |
Asset Management (7 vs 0)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| Asset Tracking | ||
| Asset Warranty and Contract Tracking | ||
| Asset and Location Hierarchies | ||
| Monitor Asset Status | ||
| QR Code Scanning | ||
| Straight Line Depreciation | ||
| Unlimited Assets |
Audit (1 vs 0)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| Historical Logs and Activity Tracking |
Automation (7 vs 0)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| Condition-Based Maintenance Triggers | ||
| Failed Item to Work Order | ||
| Meter to Preventive Maintenance Automation | ||
| Meter to Work Order Automation | ||
| PM Escalation Workflows | ||
| Request to Work Order Automation | ||
| Workflow Automation |
Billing (0 vs 2)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| Invoicing | ||
| Voice to Invoicing |
Collaboration (1 vs 0)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| Real-time Communication |
Communications (0 vs 3)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| In-App Chat | ||
| On My Way Texts | ||
| Voice |
Contract Management (1 vs 0)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| Contract Management |
Cost Management (1 vs 0)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| Labor and Cost Tracking |
Customer Engagement (0 vs 5)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| Customer Communication | ||
| Customer Management | ||
| Customer Portal | ||
| Online Booking | ||
| Property Profiles |
Customer Management (1 vs 0)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| Unlimited Customers |
Customer Portal (1 vs 0)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| Customer Portal and App |
Customization (5 vs 0)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| Custom Fields for Assets and Locations | ||
| Custom Forms and Checklist Builder | ||
| Custom Work Order Categories | ||
| Custom Work Order Fields | ||
| Custom Work Order Statuses |
Document Management (1 vs 0)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| E-sign Documents |
Integration (3 vs 3)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| Custom Integrations | ||
| Open API | ||
| Open REST API | ||
| QuickBooks Integration | ||
| QuickBooks Online Integration | ||
| Zapier Integration |
Inventory Management (8 vs 0)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| Global Inventory | ||
| Inventory and Parts Management | ||
| Low-stock Alerts | ||
| Multi-Warehouse Management | ||
| Multiple Inventory Lines | ||
| Parts Inventory Tracking | ||
| Parts Requisition | ||
| Parts and Inventory Management |
IoT (1 vs 0)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| Meters and IoT Integration |
Maintenance Planning (4 vs 0)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| Meter-based Maintenance | ||
| Preventive Maintenance | ||
| Recurring Work Orders and PMs | ||
| Smart Checklists |
Marketing (0 vs 6)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| Automated Marketing | ||
| Campaigns | ||
| Email Marketing | ||
| Google Local Services | ||
| Postcards and Email Marketing | ||
| Websites |
Mobile App (2 vs 0)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| Mobile & Remote Access | ||
| Offline Mode |
Operations (0 vs 6)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| Checklists | ||
| Customer Equipment Tracking | ||
| Employee GPS Tracking | ||
| GPS Tracking | ||
| Scheduling and Dispatching | ||
| VGPS/Dashcams |
Payments (0 vs 6)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| Accept Payments | ||
| Business and Consumer Financing | ||
| Card Processing | ||
| Card Reader | ||
| Consumer Financing | ||
| Instapay |
Platform (0 vs 2)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| Mobile App | ||
| Offline Viewing |
Pricing (0 vs 2)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| Price Book | ||
| Profit Rhino |
Pricing Management (1 vs 0)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| Price Lists |
Procurement (5 vs 0)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| PO Approval Workflows | ||
| PO Request Quotes from Vendors | ||
| Single Window Quote Comparison | ||
| Unlimited Vendors | ||
| Vendor and PO Management |
Reporting (6 vs 0)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| 200+ Default Reports | ||
| 6 Months Analytics and Reporting Access | ||
| Auto Report Generation and Sharing | ||
| MTTR and MTBF Reports | ||
| PDF and XLS Export | ||
| Reporting & Analytics |
Reputation Management (0 vs 1)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| Review Management |
Request Management (4 vs 0)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| Common Email Setup for Requests | ||
| External Request Portal | ||
| QR Codes for Requests | ||
| Work Requests and Internal Requests |
Sales (0 vs 5)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| Estimating | ||
| Pipeline | ||
| Quotes and Proposals | ||
| Recurring Service Plans | ||
| Sales Proposal Tool |
Scheduling (5 vs 0)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| AI-Powered Scheduling & Dispatching | ||
| Advanced Scheduling | ||
| Advanced Scheduling and Dispatch | ||
| Calendar-based Drag and Drop Scheduling | ||
| Competency-based Scheduling |
Security (2 vs 0)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| Custom Roles and Permissions | ||
| Single Sign-On (SSO) |
Site Management (3 vs 0)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| Location and Sites | ||
| Multi-Site Management | ||
| Unlimited Locations |
Support (3 vs 4)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| 24/7 Email and Chat Support | ||
| Community Access | ||
| Dedicated Account Manager | ||
| Dedicated Onboarding Specialist | ||
| Escalated Phone Support | ||
| Live Phone and Chat Support | ||
| Support Center |
Team Management (1 vs 0)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| Teams and Crew Management |
Time Tracking (1 vs 0)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| User Timecards and Timesheets |
Training (1 vs 0)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| Webinars |
User Management (2 vs 0)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| Unlimited Free Requester Users | ||
| Unlimited Free View-Only Users |
Work Order Management (6 vs 0)
| Feature | Zapium | Housecall Pro |
|---|---|---|
| Clubbed Work Orders | ||
| External Work Orders | ||
| Multi-asset Work Orders and PM | ||
| Unlimited Work Orders with Attached Images | ||
| Work Order Management | ||
| Work Order with Attached Images |
Unique Features
Only in Zapium (91)
AI-Powered Checklist and Procedure Generation
Asset Insights
Downtime Tracking
Failure Codes
Meter Analytics
Procedure Scores
Root Cause Insights
Asset and Location Hierarchies
Asset Tracking
Asset Warranty and Contract Tracking
Monitor Asset Status
QR Code Scanning
Straight Line Depreciation
Unlimited Assets
Historical Logs and Activity Tracking
Condition-Based Maintenance Triggers
Failed Item to Work Order
Meter to Preventive Maintenance Automation
Meter to Work Order Automation
PM Escalation Workflows
+ 71 more unique features
Only in Housecall Pro (55)
Accounting
Payroll
AI Team
Analyst AI
Coach AI
CSR AI
HCP Assist
Advanced Custom Reporting
Job Cost Tracking
Reporting
Invoicing
Voice to Invoicing
In-App Chat
On My Way Texts
Voice
Customer Communication
Customer Management
Customer Portal
Online Booking
Property Profiles
+ 35 more unique features
Want to build your own alternative to Zapium or Housecall Pro?
Analyze it with Reap