Better Impact

betterimpact.com
IT Service Management
Weekend Project

Powerful, Trusted Volunteer Management Software

How to Replace Better Impact

Overview

Better Impact is volunteer management software trusted by 25,000+ organizations to automate scheduling, track hours, communicate with volunteers, and eliminate spreadsheet-based administration. The platform offers three specialized solutions for managing volunteers, members, and clients with integrated systems for streamlined operations and clear reporting.

Features

38 features across 23 categories

Administration(3)

Admin Dashboards

Customizable admin access and dashboards for volunteer coordinators

Multi-Level Volunteer OversightPremium

Centralized oversight across multiple programs with customizable permissions by location

Sub-Account ManagementPremium

Manage multiple sub-accounts for complex organizational structures

Also in: Notion, Airtable, Smartsheet

Automation(1)

Automated Reminders

Automated shift reminder emails and birthday reminders to improve volunteer engagement and attendance

Also in: monday.com, Notion, Airtable

Communications(3)

Cross-Department CommunicationsPremium

Enable communications across multiple departments or sub-accounts

Personalized Communications

Send personalized communications to members and volunteers

Volunteer Communications

Full suite of communication tools including mass and individual messaging via email and text

Compliance(1)

Background Check IntegrationPremium

Integration with background check services for volunteer screening

Also in: Insider CDP, Airtable, 1Password

Core Product(3)

Client Impact

Solution for managing client profiles, linking volunteers to clients, capturing encounter details, and collecting feedback

Member Impact

Specialized solution for simplifying membership management including profiles, renewals, and lifecycle tracking

Volunteer Impact

Specialized solution for automating volunteer management from recruitment to reporting

Database(2)

Advanced Volunteer ProfilesPremium

Multi-edit capabilities and certification alerts for volunteer profiles

Volunteer Database

Centralized database for managing volunteer profiles with photos, statuses, and volunteer information

Also in: Microsoft 365, Lacework, Airtable

Document Management(2)

Document Library

Secure file storage for all volunteer and organizational documents

Electronic Signing (E-Waivers)

Digital signing capabilities for waivers, documents, and other agreements

Documentation(1)

Encounter Documentation

Capture encounter details between volunteers and clients within the system

Engagement(1)

Recognition BadgesPremium

Gamification feature to recognize and celebrate volunteer achievements and milestones

Feedback(1)

Feedback Collection

Collect feedback from volunteers and clients to measure satisfaction and outcomes

Forms(1)

Branded Forms

Customizable branded forms for volunteer applications and data collection

Integration(1)

JSON REST APIPremium

JSON-based REST API providing flexible options for data extraction from the system

Matching(1)

Volunteer-Client Matching

Coordinate volunteer and client interactions by linking volunteers to specific clients

Membership(2)

Member Lifecycle Management

Manage member profiles, automate renewals, and strengthen engagement throughout the member lifecycle

Online Member Applications

Process online applications from members with automated workflows

Mobile(1)

Mobile Access

Easy mobile access for volunteers to view schedules and engage with the platform

Onboarding(1)

Onboarding Steps (Pinned Searches)Premium

Structured onboarding process for new volunteers with pinned searches

Portal(1)

Volunteer Portal

Self-service portal for volunteers to access schedules, hours, training, and communications

Recruitment(1)

Online Applications & Opportunity Listings

Allow volunteers to apply online and view available volunteer opportunities and roles

Reporting(3)

Basic Reports

Access to basic reports for Foundation plan users

Customizable Raw Data ReportingPremium

Standardize complex data reporting across locations or departments with custom reporting options

Reporting & Analytics

One-click reports showing hours saved, dollars raised, outcomes, and operational metrics

Scheduling(1)

Volunteer Scheduling

Self-scheduling for volunteers and advanced scheduling including role assignments, training, and meetings

Security(5)

Activity Visibility ManagementPremium

Manage activity visibility permissions by volunteer to control data access

Data Encryption

Best-in-class encryption for secure file storage and data protection

Enterprise Security Team AccessPremium

Access to enterprise grade security team for complex IT and security needs

ISO 27001 Certification

ISO27001 certified business processes and technical security standards

SSO (Single Sign-On)Premium

Enterprise-grade single sign-on capability for secure access management

Tracking(1)

Hours Tracking

Logging and tracking volunteer hours for both admins and volunteers with reporting capabilities

Training(1)

Online Training LMS

Step-by-step online training modules with text, videos, quizzes, testing, and certifications

Pricing

Foundation

Custom
  • Manage up to 500 active volunteers
  • Collect Applications Online
  • Manage all volunteer role assignments
  • Logging and tracking hours for both admins and volunteers
  • Access to basic reports
  • All files securely stored in best in class encryption
  • ISO27001 certified business processes and technical security
  • Share branded forms
  • 3 Admins
  • Basic Volunteer Profiles (photos, statuses)
  • Document Library (file storage)
  • Email & Group Messaging

Growth

Custom
  • Manage up to 1000 active volunteers
  • Everything in Foundation
  • Advanced scheduling - including role assignments, training, meetings and more
  • Activity visibility: manage activity visibility permissions by volunteer
  • Background Check Integration
  • Electronic signing - waivers, documents, and more
  • Full access to our online training LMS - Step-by-step online training with testing and certifications
  • Automated shift reminder emails
  • Full suite of communication tools - mass and individual messaging (email, text, etc)
  • Access to Client Impact - our secured patient notetaking module for patient or client facing volunteers
  • 10 Admins
  • Advanced Volunteer Profiles (multi-edit, cert alerts)
  • Customizable Admin Access & Dashboards
  • Onboarding Steps (Pinned Searches)
  • Online Training (text, videos, quizzes)
  • Automated Reminders (shifts, birthdays)
  • Recognition Badges
  • Client Module Available as add-on

Impact Plan

Custom
  • Manage unlimited active volunteers
  • Everything in Growth
  • Centralized, multi-level volunteer oversight across programs
  • Customizable permissions by location or admin
  • Standardize complex data reporting across all locations or departments
  • Custom access by department or location
  • Access to enterprise grade security team for complex IT, or security needs
  • Customized raw data reporting
  • SSO - Single Sign-on (available)
  • JSON-based REST API that provides flexible options for data extraction from the system
  • Access to Member and Enterprise Client modules
  • Unlimited Admins
  • Sub-Account Management
  • Cross-Department / Subaccount Communications
  • Member Module Available as add-on
  • Client Module Available as add-on

Cost Calculator

Pricing data not available for Better Impact. Check their website for current pricing.

Build vs Buy

Should you build a Better Impact alternative or buy the subscription? Estimate based on 38 features.

Buy Better Impact

Better Value
Monthly costContact Sales
3-year totalVaries
Time to deployDays

Build Your Own

Development cost$24,000
Maintenance$360/mo
3-year total$36,960
Dev time~2 months

Buying Better Impact saves ~$36,960 over 3 years vs building.

Estimates based on 38 features and a BuildScore of 5/5. Actual costs vary.

Integrations

1 known integrations