ServiceTrade
servicetrade.comBuild Difficulty: 5/5
Build a working replacement in a weekend with AI tools
Field Service Management Software for Commercial Service Contractors
How to Replace ServiceTradeOverview
Features
42 features across 13 categories
AI(1)
AI-powered summaries of equipment information and service work for technicians and customers
Accounting(1)
Track costs associated with service work and parts
Administration(1)
Unlimited number of office user accounts
Analytics(2)
Turn data into dashboards and insights for business decision-making
Set and track margin goals for profitability
Client Communication(2)
Self-service customer portal with 24/7 access to service history
Send online after-service reports showing completed work
Field Efficiency(3)
Access to complete equipment service history and asset lifecycle management
Mobile app for Android and iOS to equip technicians with asset history, checklists, and inspection forms
Submit and track timecards for payroll integration
Inspections(5)
Generate compliance reports for NFPA and other regulatory requirements
Record and report equipment deficiencies identified during inspections
Digital inspection forms and mobile inspection capabilities
Guide technicians through quick, accurate inspections with code-compliant forms
Create and deliver online inspection reports to customers
Integration(4)
Sync data to accounting software for accuracy and eliminate double-data entry
API access for building custom integrations
Integration with Brycer for specialized functionality
Integration with QuickBooks accounting software
Inventory(5)
Accurate parts billing and cost tracking
Forecast parts needs based on service history and upcoming work
Manage parts inventory, procurement, and technician equipment allocation
Automated parts purchasing and procurement workflows
Track resource usage including refrigerant and materials
Management(4)
Support for managing multiple brands and regions within single platform
Keep projects on schedule and on budget with project tracking tools
Track service calls and jobs from creation through completion and invoicing
Manage subcontract work assignment to external vendors
Office Coordination(4)
Dispatch field technicians for service calls with map-based dispatcher
Schedule field technicians for planned work with intelligent scheduling
AI-powered scheduling to make better scheduling decisions faster
Dispatch board tool to plan technician capacity and workload
Sales(8)
Advanced quoting workflows and invoicing capabilities with pricing models
Manage service contracts and recurring agreements
Service CRM for managing sales processes and service agreements
Electronic signature capability for proposals and contracts
Manage sales pipeline with advanced pipeline workflows
Create professional proposals with branded templates
Create and send online quotes for repair work and service agreements
Create and manage recurring contract pricing and invoicing
Support(2)
ServiceTrade Academy certification program for users
Live support via chat, email, and phone
Pricing
Select
- ✓Unlimited number of office users
- ✓Technician mobile app (Android and iOS)
- ✓Dispatch board and map scheduler
- ✓Service and job tracking
- ✓Equipment history
- ✓Deficiency capture
- ✓Online quotes
- ✓Live support via chat, email, and phone
- ✓Certification program
- ✓QuickBooks integration
Premium
Popular- ✓Everything in Select
- ✓AI-powered Smart features
- ✓In-app business insights
- ✓Technician job tasking and service timecards
- ✓Subcontract work management
- ✓Project management and budgets
- ✓Advanced quoting and invoicing workflows
- ✓Customer service portal
- ✓Support for custom integrations
Enterprise
- ✓Everything in Premium
- ✓AI-powered Smart business insights
- ✓Dispatch Board: Tech capacity planner
- ✓Multi-brand and multi-region operations
- ✓Advanced pipeline and sales workflows
- ✓Recurring contract pricing and proposal creation and management
- ✓Parts and inventory management
Cost Calculator
Pricing data not available for ServiceTrade. Check their website for current pricing.
Build vs Buy
Should you build a ServiceTrade alternative or buy the subscription? Estimate based on 42 features.
Buy ServiceTrade
Better ValueBuild Your Own
Buying ServiceTrade saves ~$36,960 over 3 years vs building.
Estimates based on 42 features and a BuildScore of 5/5. Actual costs vary.
Integrations
3 known integrations