ServiceM8 vs ServiceTrade
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
ServiceM8 offers more features (87 vs 42) and more integrations (10 vs 3). Starting price: ServiceM8 at $29/mo vs ServiceTrade at Contact Sales. ServiceM8 has 85 unique features while ServiceTrade has 40 unique features, with 2 features in common.
| ServiceM8 | ServiceTrade | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 87 | 42 |
| AI-Powered Features | 4 | 2 |
| Starting Price | $29/mo | Contact Sales |
| Pricing Tiers | 5 | 3 |
| Integrations | 10 | 3 |
| Shared Features | 2 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 80% |
Feature Comparison by Category
AI (1 vs 1)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| AI Smart Helpers | ||
| Smart AI Summaries |
Accounting (0 vs 1)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Cost Tracking |
Administration (0 vs 1)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Unlimited Office Users |
Analytics (2 vs 2)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Analytics and Business Intelligence | ||
| Job Costing | ||
| Job Profitability | ||
| Margin Goals |
Asset Management (1 vs 0)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Asset Management |
Billing (1 vs 0)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Markup Billing |
Booking (1 vs 0)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Online Bookings |
Branding (1 vs 0)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Photo Branding |
Calendar (1 vs 0)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Calendar Import |
Client Communication (0 vs 2)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Customer Portal | ||
| Service Link |
Client Management (1 vs 0)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Job & Client History |
Communication (9 vs 0)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Booking Confirmations | ||
| Booking Reminders | ||
| Customer Feedback | ||
| Email Management | ||
| On the Way SMS | ||
| Quote Follow-up | ||
| Staff Messaging | ||
| Track My Arrival | ||
| Two-Way SMS |
Core (1 vs 0)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Job Management |
Desktop (1 vs 0)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Mac & PC App |
Dispatch (1 vs 0)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Dispatch Map |
Documents (1 vs 0)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Document Scanning |
Email (1 vs 0)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Inbox |
Field Efficiency (0 vs 3)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Equipment Service History | ||
| Technician Mobile App | ||
| Timecards |
Forms (4 vs 0)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Electronic Forms | ||
| Forms & Certificates | ||
| PDF Fill-in | ||
| Purchased Forms |
Inspections (0 vs 5)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Compliance Reporting | ||
| Deficiency Management | ||
| Digital Inspections | ||
| Inspection Management | ||
| Online Inspection Reports |
Integration (5 vs 4)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| API Access for Custom Integrations | ||
| Accounting Integrations | ||
| Automated Supplier Import | ||
| Brycer Integration | ||
| QuickBooks Integration | ||
| Supplier Invoice Import | ||
| Supplier Invoice Importing | ||
| Timesheet Export |
Inventory (0 vs 5)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Parts Billing | ||
| Parts Forecasting | ||
| Parts Management | ||
| Parts Purchasing | ||
| Usage Tracking |
Invoicing (3 vs 0)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Live Invoice Statements | ||
| Progress Invoicing | ||
| Quoting & Invoicing |
Knowledge Management (2 vs 0)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Billing Knowledge | ||
| Knowledge |
Management (0 vs 4)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Multi-Brand and Multi-Region Operations | ||
| Project Management | ||
| Service and Job Tracking | ||
| Subcontract Work Management |
Media (3 vs 0)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Notes, Photos & Videos | ||
| Photo Markup & Diagrams | ||
| Video Transcription |
Mobile (6 vs 0)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Apple CarPlay | ||
| Barcode Scanning | ||
| Mobile Access | ||
| Offline Access | ||
| ServiceM8 Lite for Android | ||
| Signature Capture |
Navigation (1 vs 0)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Integrated Navigation |
Network (1 vs 0)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| ServiceM8 Network |
Notifications (1 vs 0)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Schedule Change Notifications |
Office Coordination (0 vs 4)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Dispatching | ||
| Scheduling | ||
| Smart AI Scheduling | ||
| Tech Capacity Planner |
Payments (6 vs 0)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Automated Payment Follow-ups | ||
| Credit Card Payments | ||
| Deposits | ||
| Mobile Payments | ||
| Online Card Payments | ||
| Tap to Pay on iPhone |
Phone System (6 vs 0)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| After Hours Call Routing | ||
| Call Groups | ||
| Call Recording & Transcription | ||
| Caller ID | ||
| Remote Working | ||
| ServiceM8 Phone |
Quoting (4 vs 0)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Bundles | ||
| Online Quote Acceptance | ||
| Proposals | ||
| Quote Options |
Reporting (3 vs 0)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Reporting | ||
| Shift GPS Report | ||
| Smart Report Helper |
Routing (1 vs 0)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Auto Routing |
Sales (0 vs 8)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Advanced Quoting and Invoicing | ||
| Contract Management | ||
| Contractor CRM | ||
| Online Signatures | ||
| Pipeline Management | ||
| Proposal Creation | ||
| Quoting | ||
| Recurring Contract Pricing |
Scheduling (2 vs 0)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Recurring Jobs & Maintenance Scheduling | ||
| Scheduling |
Security (2 vs 0)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Account Activity Log | ||
| Two Step Authentication |
Signatures (2 vs 0)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Electronic Signature | ||
| Remote Client Signature |
Support (0 vs 2)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Certification Program | ||
| Live Support |
Task Management (1 vs 0)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Checklists & Tasks |
Team Management (3 vs 0)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Activity Feed | ||
| Staff GPS & Status | ||
| Urgent Dispatch |
Templates (2 vs 0)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Email & SMS Templates | ||
| Job Templates |
Time Tracking (4 vs 0)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Auto Time Tracking | ||
| Smart Labour | ||
| Timesheets | ||
| Trip Time Tracking |
Voice Control (1 vs 0)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Siri Shortcuts |
Web (1 vs 0)
| Feature | ServiceM8 | ServiceTrade |
|---|---|---|
| Website & Email |
Unique Features
Only in ServiceM8 (85)
AI Smart Helpers
Job Costing
Job Profitability
Asset Management
Markup Billing
Online Bookings
Photo Branding
Calendar Import
Job & Client History
Booking Confirmations
Booking Reminders
Customer Feedback
Email Management
On the Way SMS
Quote Follow-up
Staff Messaging
Track My Arrival
Two-Way SMS
Job Management
Mac & PC App
+ 65 more unique features
Only in ServiceTrade (40)
Cost Tracking
Unlimited Office Users
Smart AI Summaries
Analytics and Business Intelligence
Margin Goals
Customer Portal
Service Link
Equipment Service History
Technician Mobile App
Timecards
Compliance Reporting
Deficiency Management
Digital Inspections
Inspection Management
Online Inspection Reports
API Access for Custom Integrations
Brycer Integration
QuickBooks Integration
Parts Billing
Parts Forecasting
+ 20 more unique features
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