ServiceBridge
servicebridge.comBuild Difficulty: 5/5
Build a working replacement in a weekend with AI tools
All-in-One Field Service Management Platform
How to Replace ServiceBridgeOverview
Features
55 features across 39 categories
API(1)
Use our robust Public API to connect ServiceBridge to endless third-party applications
Account Management(1)
Service national customers with consolidated invoicing and assignment to top-performing locations
Accounting Integration(1)
Powerful two-way sync with QuickBooks Online eliminates accounting errors
Analytics(2)
Analyze marketing campaign return on investment across your entire franchise network
Manage cash flow, follow up on overdue invoices and track overall business performance
Asset Tracking(1)
Detailed service records and recurring schedules for customer installed equipment
Billing(3)
Set custom invoice terms for your business
Simplify billing and send your customers detailed, accurate invoices in minutes
Receive notifications for past due invoices
Branding(1)
Create a professional, consistent brand across your locations with customized templates
CRM(1)
Create and manage customer contact and location information from any device
Communication(2)
Add customer-facing and private notes to jobs
Provide team members and customers with timely notifications on upcoming jobs
Contract Management(1)
Manage service contracts and warranties with job history, serial number, make, model and more
Customer Communication(1)
Create transparency for your customers by sharing work orders, photos, and more
Customization(2)
Custom fields tailored to your workflow
Tailor ServiceBridge to fit your workflow with custom work order templates, custom digital forms, branded email templates and more
Dispatching(1)
Assign jobs to your team based on current location with real-time dispatching
Documentation(2)
Capture signature on completion of jobs
Create sketches and drawings within the platform
Fleet Management(1)
Monitor vehicle health and avoid costly repairs and vehicle down time by integrating with GPS Insight or ClearPathGPS
Franchise Management(3)
Ensure a consistent workflow at each location with mandated settings and fields
Access and report on multiple company branches from a single dashboard
Configure and customize royalty payments for each franchisee within ServiceBridge
Inventory Management(1)
A full inventory of products, parts, services, and bundles available on your mobile device
Job Management(1)
Create detailed work orders and see their status in real time with calendar, map and report views
Location Services(1)
Mark exact location with Drop a Pin feature
Location Tracking(1)
Know where your team members are and track their progress in real-time
Mapping(1)
Dispatch, route, track jobs and team locations from integrated map view
Media(1)
Capture unlimited time-stamped photos and videos for documentation
Monitoring(1)
See job status in real time
Payment Processing(3)
Support for card reader payment processing
Simplify payment collection with integrated card reader and payment processing support
Manage refunds within the platform
Payroll(1)
Help your team members grow with your company by setting up custom commission roles
Pricing(1)
Create customized pricing and offers for your customers based on specific criteria
Project Management(1)
Create, schedule, and invoice multi-day or multi-part jobs with ease
Quoting(1)
Easily create detailed, accurate estimates for customers and prospects
Reporting(2)
Create custom reports, tables, and charts tailored to your business needs
Quickly view open and past due invoices
Reviews(1)
Generate five-star reviews for your business with Reviewbuzz integration
Scheduling(3)
Quickly create new jobs based on team availability
Easily view schedules by team for the day, week, or month
Assign the right team to the right job with intuitive scheduling tools
Security(1)
Set customized permissions for your team members to help keep sensitive data secured
Support(4)
Talk to a live ServiceBridge expert and receive troubleshooting in real-time over chat
Contact our knowledgeable staff anytime through dedicated email support
Get quick answers to questions or watch video tutorials using our help documentation
Speak directly to a ServiceBridge expert using our phone support
Sync(1)
Fast syncing between office and field
Task Management(1)
See what your staff is working on in real time with work order, estimate, and daily task tracking
Territory Management(1)
Auto-assign customers to the correct franchise territory, and get notified of out-of-territory work
Time Management(1)
Easily stay up to date on technicians' time off and ensure that all work is assigned accordingly
Time Tracking(1)
Create transparency and ensure accurate payroll with integrated timesheets
Training(1)
Get up to speed quickly with in-app guides or learn about advanced features with live webinars
Cost Calculator
Pricing data not available for ServiceBridge. Check their website for current pricing.
Build vs Buy
Should you build a ServiceBridge alternative or buy the subscription? Estimate based on 55 features.
Buy ServiceBridge
Better ValueBuild Your Own
Buying ServiceBridge saves ~$55,440 over 3 years vs building.
Estimates based on 55 features and a BuildScore of 5/5. Actual costs vary.
Integrations
4 known integrations