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Lifesize

lifesize.com
Customer Support
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Video conferencing solutions that are larger than life

How to Replace Lifesize
Compare:vs CloudTalkvs HappyFoxvs Nextiva

Overview

Lifesize provides video conferencing and omnichannel contact center solutions for businesses operating in-person, remote, or hybrid. The platform enables conference room upgrades to support video calls from major providers and offers cloud-based communication and collaboration tools. Now part of Enghouse Systems, Lifesize delivers both video conferencing through Lifesize Icon and Lifesize Cloud, as well as omnichannel contact center capabilities through CxEngage.

Features

50 features across 17 categories

AI(3)

AI Answering Machine DetectionAIPremium

AI-powered detection of answering machines

AI CapabilitiesAIPremium

AI-powered features for contact center operations

AI-Driven Smart VideosAIPremium

AI-powered intelligent video features

Also in: monday.com, Notion, Airtable

Analytics(1)

AnalyticsPremium

Analytics and reporting for video content

Also in: Hugging Face, Notion, Smartsheet

Cloud(1)

Lifesize Cloud

Cloud-based virtual conference rooms for remote collaboration

Also in: Puppet, UiPath, Lacework

Communication(1)

Video Conferencing

Support for video calls and conference room integration

Also in: Jobber, Jira, Insightly

Contact Center(7)

Audio Support

Audio channel for customer contact

Chat Support

Chat channel for customer contact

CxEngage Omnichannel Contact CenterPremium

Cloud contact center solution supporting multiple communication channels

Email Support

Email channel for customer contact

Social Media Support

Social media channel for customer contact

Text Support

SMS/Text channel for customer contact

Video Support

Video channel for customer contact

Also in: Medallia, Twilio, Sprinklr

Customization(1)

Branding and White-LabelingPremium

White-label and custom branding capabilities

Also in: monday.com, Obsidian, Smartsheet

Deployment(2)

Hybrid Cloud ExpansionPremium

Capabilities for expanding hybrid cloud deployments

On Prem & Hybrid Cloud Gateways

Gateway solutions for on-premises and hybrid cloud deployments

Also in: Kubernetes Dashboard, Hugging Face, Bitwarden

Developer Tools(1)

Video SDK for Business Developers

Software development kit for integrating video capabilities

Also in: Jobber, Hugging Face, 1Password

Education(4)

Corporate Learning SolutionPremium

Video-based learning platform for corporate training

Education Video ManagementPremium

Video management specific to educational institutions

Hardware Recorders for Lecture Capture

Hardware devices for capturing lecture content

LMS Integration

Integration with learning management systems

Hardware(2)

Conference Room Systems

Complete conference room solutions

Lifesize Icon

Hardware-based video conferencing solution for conference rooms

Healthcare(6)

Healthcare Training SolutionPremium

Training solution specific to healthcare industry

In-Patient Room TechnologyPremium

Technology solutions for patient rooms

Medical Cart ExperiencesPremium

Mobile medical cart solutions

Remote Patient Monitoring SoftwarePremium

Software for monitoring patients remotely

Telehealth Virtual Care PlatformPremium

Platform for virtual healthcare delivery

VirtualSitter SolutionPremium

Remote monitoring solution for medical care

Integration(4)

Cisco Webex Integration

Support for Cisco Webex video calls

Google Meet Integration

Support for Google Meet video calls

Microsoft Teams Integration

Support for Microsoft Teams video calls

Zoom Integration

Support for Zoom video calls

Media(6)

Media Server HardwarePremium

Hardware-based media server solution

Media Server SoftwarePremium

Software-based media server solution

PowerMedia HMPPremium

PowerMedia HMP hybrid media platform

PowerMedia XMSPremium

PowerMedia XMS media server solution

ProsodySPremium

ProsodyS media solution

ProsodyXPremium

ProsodyX media solution

Platform(3)

Cloud Console

Cloud-based management console

Communication Platform as a Service (CPaaS)Premium

Cloud-based communication platform service

Low-Code / No-code CPaaSPremium

Low-code or no-code communication platform service

Security(1)

Biometric TechnologiesPremium

Biometric authentication and security features

Services(2)

Deployment ServicesPremium

Professional deployment and implementation services

Project Management ServicesPremium

Project management support for implementations

Video Management(5)

Enterprise Video ManagementPremium

Management system for enterprise video content

Live BroadcastingPremium

Live broadcast capabilities for video content

Live Event ProductionPremium

Tools for producing live events

Video Management Portal & SearchPremium

Portal for managing and searching video content

Video Recording

Capability to record video content

Cost Calculator

Pricing data not available for Lifesize. Check their website for current pricing.

Build vs Buy

Should you build a Lifesize alternative or buy the subscription? Estimate based on 50 features.

Buy Lifesize

Better Value
Monthly costContact Sales
3-year totalVaries
Time to deployDays

Build Your Own

Development cost$24,000
Maintenance$360/mo
3-year total$36,960
Dev time~2 months

Buying Lifesize saves ~$36,960 over 3 years vs building.

Estimates based on 50 features and a BuildScore of 5/5. Actual costs vary.

Integrations

4 known integrations

Cisco WebexGoogle MeetMicrosoft TeamsZoom