Chatlio

Automatically switches to offline mode with options to show email form or hide widget based on operator availability and operating hours

Pre-save common replies for quick responses to visitors

Check Slack user status approximately every 30 seconds to determine if operators are active

Set up automated messages and triggers for chat interactions

Multiple teammates can help an individual site visitor simultaneously

Use Chatlio embed code on multiple websites and domains

Support multiple independently configured widgets on the same site, each connected to different Slack channels for different teams

Set specific operating hours for when Chatlio is available

Use Chatlio on unlimited domains

Store additional customer data using API calls to improve conversations and channel naming

Automatically displays customer's location, local time, browser and OS information, and current page they are chatting from

Query current visitor information using /chatlio info command in Slack

Style widgets to fit your brand with free CSS customization

Display operator Slack usernames and avatars in chat or use team avatar option

Remove 'Powered By Chatlio' branding from widget on higher plans

Fully white label the chat widget to match your brand

Store up to 200 messages in visitor's browser with chat history available after page reload and browser closure

Export conversation transcripts and send as email at any point during a conversation

Unlimited bandwidth across all plans

Easily integrate chat widget to your website with embed code

Bi-directional integration with Slack allowing teams to chat with visitors directly from Slack channels without leaving the app

Access webhook feature for more control over transcript data and integrations

Qualify leads through chat interactions

Collect information from visitors before starting a chat

Automatically archives Chatlio channels after 12 hours to prevent sidebar clutter