Sogolytics

sogosurvey.com
Survey & Feedback
Weekend Project

Experience Management Platform for CX & EX

How to Replace Sogolytics

Overview

Sogolytics is an AI-powered experience management platform that helps businesses collect and analyze feedback from customers and employees. It provides survey tools, customer experience management, employee experience management, and managed research services to turn feedback into actionable insights for business growth.

Features

45 features across 11 categories

AI(1)

AI Survey CreationAI

Generate complete surveys from simple text prompts using artificial intelligence

Also in: monday.com, Notion, Airtable

Analytics(3)

Customer AnalyticsAI

Turn metrics, drivers, and NLP into insights

Data Trend Analysis

Analyze data trends over time to identify patterns and insights

HR Analytics

Drill down on metrics and open-ended feedback

Also in: Hugging Face, Notion, Smartsheet

Automation(2)

Alerts & Action Plans

React quickly and plan strategically

Automation & Integration

Automation capabilities and third-party integrations

Also in: monday.com, Notion, Airtable

Core(15)

All Question Types

All question types you need, from multiple choice and rating scales to open-ended and matrix questions

Anonymous Surveys

Anonymous surveys allow respondents to provide feedback without revealing their identity, ensuring privacy and encouraging honest responses

Assessment

From quizzes to audits, scores deliver more

Data Management

Control your data in the format of your choice

Form Builder

Simplify workflows with quick forms and alerts

Fully Customizable Surveys

Tailor surveys to your specific needs with extensive customization options

Help Desk Ticketing

Features for closing the loop and use cases

Intuitive Drag-Drop Interface

Build surveys effortlessly by dragging and dropping elements exactly where you want them

Mobile App

Get answers to go with the app that delivers

Multilingual Surveys

Create surveys in multiple languages to reach a diverse audience

Poll Maker

Learn how our quick polls make decisions easy

Survey Design

Build faster with intuitive survey creation options

Survey Distribution

Publish, track delivery, and collect answers

Survey Participation

Engage your audience to boost response rates

Survey Templates

Professionally designed questionnaires for a wide range of projects

Customer Experience(4)

Customer Journey

Find and fix friction points for smooth sailing

Net Promoter Score (NPS)

Deepen brand loyalty to improve customer retention

Omnichannel Experience

Deliver consistently across channels

Voice of Customer

Build understanding through deep listening

Customization(2)

Branding and Logos

Customize surveys with your own branding and logos to maintain a consistent brand identity

Custom Thank You Page

Design personalized thank you pages to engage respondents after survey completion

Also in: monday.com, Obsidian, Smartsheet

Employee Experience(9)

Candidate Experience

Improve the experiences of your potential employees, too

Company Culture

Curate a workplace that really works for you and your team

Digital EX

Streamline digital experiences to keep things moving

Employee 360 Feedback

Get the full picture with this powerful multi-view study

Employee Engagement

Uncover the drivers that impact employees most

Employee Journey

Mind the gaps to ensure a consistent employee experience

Employee Pulse

Easily track employee sentiment across time

Employee Wellbeing

Build a healthier balance to sustain a thriving workplace

Performance Management

Ensure your reviews empower learning and growth

Reporting(3)

Cross Tabs

Create cross-tabulation reports to analyze relationships between different survey variables

Real-time Reports

Get instant insights with dynamic, real-time reporting dashboards

Reporting

Turn results into reports you can share in minutes

Also in: monday.com, Smartsheet, 1Password

Security(1)

Enterprise-Grade SecurityPremium

Keep your company's data secure and compliant with industry-leading security standards and certifications

Services(4)

K12 Managed ResearchPremium

Specialized research services for K12 education

Managed Survey ProjectsPremium

Full-service survey management from design to insights

Survey Design ServicesPremium

Professional survey design services

Survey Panel ServicesPremium

Access to survey respondent panels

Support(1)

24/7 Customer Support

Human, staffed customer support team available around the clock

Pricing

Free

Free
  • 15 projects/year
  • 100 responses/project
  • 200 responses/year
  • 200 emails/year
  • Survey Tool with all Pro and Pro Max features at lower limits

Pro

Popular
$39/mo (first year) then $99/mo
  • Unlimited projects
  • Unlimited responses/project
  • 15,000 responses/year
  • 25,000 emails/year
  • Survey Tool with all Pro Max features
  • AI survey creation
  • Real-time reports
  • Anonymous surveys
  • Drag-drop interface
  • Fully customizable surveys
  • Data trend analysis
  • All question types
  • Branding and logos
  • Cross tabs
  • Multilingual surveys
  • Custom thank you pages

Pro Max

$49/mo (first year) then $199/mo
  • Unlimited projects
  • Unlimited responses/project
  • 40,000 responses/year
  • 50,000 emails/year
  • Survey Tool with all features and higher limits
  • AI survey creation
  • Real-time reports
  • Anonymous surveys
  • Drag-drop interface
  • Fully customizable surveys
  • Data trend analysis
  • All question types
  • Branding and logos
  • Cross tabs
  • Multilingual surveys
  • Custom thank you pages

Enterprise

Custom
  • SogoCX - Customer Experience Management
  • SogoEX - Employee Experience Management
  • SogoCore - Advanced survey solution
  • Managed Services
  • Help Desk Ticketing
  • Advanced analytics
  • Automation and integration

Cost Calculator

Keep Paying Sogolytics

Monthly$99/mo
Yearly$1.2k/yr
5-Year Total$5.9k

Build It Yourself

Est. Build Time~3 hrs
Hosting$20/mo
DifficultyVery Easy

Total Cost Comparison

1 YearSave $948
SaaS
$1.2k
DIY
$240
3 YearsSave $2.8k
SaaS
$3.6k
DIY
$720
5 YearsSave $4.7k
SaaS
$5.9k
DIY
$1.2k

DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 45 features at very easy complexity.

Build vs Buy

Should you build a Sogolytics alternative or buy the subscription? Estimate based on 45 features.

Buy Sogolytics

Better Value
Monthly cost$990/mo
3-year total$35,640
Time to deployDays

Build Your Own

Development cost$24,000
Maintenance$360/mo
3-year total$36,960
Dev time~2 months

Buying Sogolytics saves ~$1,320 over 3 years vs building.

Estimates based on 45 features and a BuildScore of 5/5. Actual costs vary.