Smile
smile.ioBuild Difficulty: 4/5
A few focused days to build a solid replacement
The Leading Loyalty Platform for Shopify Brands
How to Replace SmileOverview
Features
54 features across 20 categories
Administration(2)
Configurable admin roles and permissions
Complete audit logs of all program changes and activities
Analytics & Reporting(10)
Comprehensive analytics dashboard for loyalty program performance
Create custom reports tailored to business needs
Financial metrics and reporting for loyalty program
Export complete loyalty program data for analysis
Compare loyalty program performance against industry benchmarks
Industry standard for loyalty analytics with smarter insights, better decisions, and more growth metrics
Analytics for points earning and referral program performance
Ready-made reports for loyalty program insights
Return on investment and customer lifetime value analytics
Analytics specific to VIP and member segments
Checkout(2)
Add loyalty to checkout using Smile's powerful checkout extensions to drive program performance
Allow customers to apply loyalty points at the checkout stage
Configuration(1)
Set expiration rules for loyalty points
Core Features(4)
A rich, personalized space for customers to track points, claim rewards, and explore their loyalty status
Core loyalty points earning and redemption system
Enable customers to refer friends and earn rewards
Tier-based VIP membership with exclusive benefits and status levels
Customization(2)
Add loyalty program links to store navigation menu
Customizable dedicated page for customers to view loyalty status and rewards
Developer Tools(3)
Developer APIs for custom integrations and extensions
Flexible API rate limits for enterprise customers
JavaScript SDK for developers to build custom loyalty experiences
Email Marketing(1)
Native integration with Klaviyo for email marketing and customer data sync
Engagement(1)
On-site reminder notifications to encourage customer engagement
Gamification(1)
Multiple earning mechanisms for customers to accumulate loyalty points
Integration(4)
Sync loyalty data to your data warehouse
Run a fully embedded loyalty program, integrated with product pages and more
Connect your favorite tools like Klaviyo, Judge.me, and others
Sync VIP tiers to Shopify metafields for advanced customization
On-site Content(3)
Display loyalty information on order confirmation/thank you pages
Display loyalty points balance on customer account pages
Display loyalty points information on product pages
Onboarding(2)
Personalized launch plan with expert guidance
Dedicated support team to migrate from previous loyalty provider
POS Integration(1)
Seamless omni-channel loyalty for customers shopping online or in-store through Shopify POS
Promotions(2)
Run time-limited bonus points campaigns to boost engagement
Offer time-bound bonus points and multipliers to drive sales
Redemption(3)
Allow customers to redeem earned points for product discounts
Allow customers to redeem points to receive free products
Allow customers to redeem points for free shipping on orders
Reliability(1)
Guaranteed 99.9% uptime reliability
Security(6)
Advanced security features for enterprise customers
Industry security certifications and compliance
Comprehensive security review capabilities
Enterprise-grade security for Shopify Plus stores
Single sign-on using Shopify credentials
SOC-2 Type II certification for security and compliance
Support(4)
Dedicated account manager for enterprise accounts
Live chat with a loyalty expert
Priority customer support with faster response times
Quarterly reviews and monitoring of loyalty program performance
UI Components(1)
Optional floating button for easy access to loyalty program
Pricing
Free
- ✓For businesses with less than 200 monthly orders
- ✓Limited feature access
Standard
- ✓Up to 1,000 monthly orders
- ✓2 integrations
- ✓20 specialized reports
- ✓Points & referrals
- ✓Dedicated loyalty page
- ✓Embed on product pages
Growth
- ✓Up to 2,500 monthly orders
- ✓Unlimited integrations
- ✓25 specialized reports
- ✓All Standard features
- ✓VIP program
- ✓Loyalty Hub
- ✓Redeem at checkout
- ✓Performance benchmarks
Plus
- ✓Up to 7,500 monthly orders
- ✓Unlimited integrations
- ✓30+ specialized reports
- ✓All Growth features
- ✓Migration and launch plan
- ✓Quarterly program monitoring
- ✓Priority support
- ✓API access
Enterprise
- ✓Unlimited monthly orders
- ✓Unlimited integrations
- ✓Custom reports
- ✓All Plus features
- ✓Advanced security
- ✓99.9% historical uptime
- ✓Custom API rate limits
- ✓Data warehouse sync
Cost Calculator
Keep Paying Smile
Build It Yourself
Total Cost Comparison
DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 54 features at easy complexity.
Build vs Buy
Should you build a Smile alternative or buy the subscription? Estimate based on 54 features.
Buy Smile
Better ValueBuild Your Own
Buying Smile saves ~$45,480 over 3 years vs building.
Estimates based on 54 features and a BuildScore of 4/5. Actual costs vary.
Integrations
6 known integrations