Sera

serasystems.com
Field Service Management
Weekend Project

Field Service Management Software Built for Contractors

How to Replace Sera

Overview

Sera is a field service management platform designed for home service businesses like HVAC, plumbing, and electrical contractors. It streamlines operations from first call to final invoice, helping businesses run smarter, faster, and more profitably by managing scheduling, dispatching, job tracking, and payments in one unified platform.

Features

15 features across 10 categories

Customer Management(2)

Customer Hub

Dedicated customer space to view quotes and invoices, book appointments online, and stay connected

Customer Memberships

Turn one-time calls into lasting customers by building a loyal member base that keeps work steady and predictable

Also in: Jobber, QuickBooks, Setmore

Integrations(1)

Seamless Integrations

Effortlessly sync business tools with Sera to keep data connected and team aligned

Also in: ReadMe, Hugging Face, Setmore

Inventory Management(1)

Inventory Tracking

Track what was used, where it came from, and where it was installed with clear records for every job

Mobile & Field Tools(2)

Mobile Friendly

Works on web and mobile tech app, fast and easy to use, built around field service workflows

Technician App

Powerful mobile app that keeps jobs, schedules, and customer info right at technicians' fingertips in the field

Payments & Billing(1)

Fast Payments

Speed up cash flow with easy, on-the-spot payment collection capabilities

Quoting & Proposals(1)

Quote Builder

Create professional quotes on the spot that are fast, easy, and ready for immediate customer approval

Reporting & Analytics(2)

Detailed Reporting

View profit margins, job status, and team performance at a glance without spreadsheets

Margin Pricing

See exactly what you earn and spend on every job with smart pricing and cost tracking to protect margins

Also in: LastPass, Chili Piper, Bitwarden

Scheduling & Dispatch(3)

Route OptimizationAI

Plan the day with clearer schedules and more efficient routes for faster job completion

Smart DispatchingAI

Automated dispatching that matches skill, availability, and routes perfectly to get more trucks out the door daily

Smart SchedulingAI

Know what's happening on every job in real time, from technician status to time on site with full visibility

Also in: GoFleet

Service Management(1)

Service Agreements & History

Automate service agreements and maintain detailed service history for HVAC jobs

Tracking & Monitoring(1)

Job Progress Tracking

Track every job in real time with visibility into workload, appointment progress, and status at a glance

Pricing

Core Essentials

$399/month
  • Up to 4 seats included
  • Essential tools and features
  • Fast setup with onboarding support
  • All-in-one platform to run your business
  • Built to boost efficiency and profits
  • Access anytime, anywhere on any device

Cost Calculator

Keep Paying Sera

Monthly$399/mo
Yearly$4.8k/yr
5-Year Total$23.9k

Build It Yourself

Est. Build Time~1 hrs
Hosting$20/mo
DifficultyVery Easy

Total Cost Comparison

1 YearSave $4.5k
SaaS
$4.8k
DIY
$240
3 YearsSave $13.6k
SaaS
$14.4k
DIY
$720
5 YearsSave $22.7k
SaaS
$23.9k
DIY
$1.2k

DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 15 features at very easy complexity.

Build vs Buy

Should you build a Sera alternative or buy the subscription? Estimate based on 15 features.

Buy Sera

Monthly cost$3,990/mo
3-year total$143,640
Time to deployDays

Build Your Own

Better Value
Development cost$12,000
Maintenance$180/mo
3-year total$18,480
Dev time~1 months

Building could save ~$125,160 over 3 years.

Estimates based on 15 features and a BuildScore of 5/5. Actual costs vary.