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Sera vs ServiceM8

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

Sera offers fewer features (15 vs 87) and fewer integrations (0 vs 10). Starting price: Sera at $399/mo vs ServiceM8 at $29/mo. Sera has 15 unique features while ServiceM8 has 87 unique features, with 0 features in common.

SeraServiceM8
CategoryField Service ManagementField Service Management
Total Features1587
AI-Powered Features34
Starting Price$399/mo$29/mo
Pricing Tiers15
Integrations010
Shared Features0
Shared Integrations0
Data Quality60%95%

Feature Comparison by Category

AI (0 vs 1)

FeatureSeraServiceM8
AI Smart Helpers

Analytics (0 vs 2)

FeatureSeraServiceM8
Job Costing
Job Profitability

Asset Management (0 vs 1)

FeatureSeraServiceM8
Asset Management

Billing (0 vs 1)

FeatureSeraServiceM8
Markup Billing

Booking (0 vs 1)

FeatureSeraServiceM8
Online Bookings

Branding (0 vs 1)

FeatureSeraServiceM8
Photo Branding

Calendar (0 vs 1)

FeatureSeraServiceM8
Calendar Import

Client Management (0 vs 1)

FeatureSeraServiceM8
Job & Client History

Communication (0 vs 9)

FeatureSeraServiceM8
Booking Confirmations
Booking Reminders
Customer Feedback
Email Management
On the Way SMS
Quote Follow-up
Staff Messaging
Track My Arrival
Two-Way SMS

Core (0 vs 1)

FeatureSeraServiceM8
Job Management

Customer Management (2 vs 0)

FeatureSeraServiceM8
Customer Hub
Customer Memberships

Desktop (0 vs 1)

FeatureSeraServiceM8
Mac & PC App

Dispatch (0 vs 1)

FeatureSeraServiceM8
Dispatch Map

Documents (0 vs 1)

FeatureSeraServiceM8
Document Scanning

Email (0 vs 1)

FeatureSeraServiceM8
Inbox

Forms (0 vs 4)

FeatureSeraServiceM8
Electronic Forms
Forms & Certificates
PDF Fill-in
Purchased Forms

Integration (0 vs 5)

FeatureSeraServiceM8
Accounting Integrations
Automated Supplier Import
Supplier Invoice Import
Supplier Invoice Importing
Timesheet Export

Integrations (1 vs 0)

FeatureSeraServiceM8
Seamless Integrations

Inventory Management (1 vs 0)

FeatureSeraServiceM8
Inventory Tracking

Invoicing (0 vs 3)

FeatureSeraServiceM8
Live Invoice Statements
Progress Invoicing
Quoting & Invoicing

Knowledge Management (0 vs 2)

FeatureSeraServiceM8
Billing Knowledge
Knowledge

Media (0 vs 3)

FeatureSeraServiceM8
Notes, Photos & Videos
Photo Markup & Diagrams
Video Transcription

Mobile (0 vs 6)

FeatureSeraServiceM8
Apple CarPlay
Barcode Scanning
Mobile Access
Offline Access
ServiceM8 Lite for Android
Signature Capture

Mobile & Field Tools (2 vs 0)

FeatureSeraServiceM8
Mobile Friendly
Technician App

Navigation (0 vs 1)

FeatureSeraServiceM8
Integrated Navigation

Network (0 vs 1)

FeatureSeraServiceM8
ServiceM8 Network

Notifications (0 vs 1)

FeatureSeraServiceM8
Schedule Change Notifications

Payments (0 vs 6)

FeatureSeraServiceM8
Automated Payment Follow-ups
Credit Card Payments
Deposits
Mobile Payments
Online Card Payments
Tap to Pay on iPhone

Payments & Billing (1 vs 0)

FeatureSeraServiceM8
Fast Payments

Phone System (0 vs 6)

FeatureSeraServiceM8
After Hours Call Routing
Call Groups
Call Recording & Transcription
Caller ID
Remote Working
ServiceM8 Phone

Quoting (0 vs 4)

FeatureSeraServiceM8
Bundles
Online Quote Acceptance
Proposals
Quote Options

Quoting & Proposals (1 vs 0)

FeatureSeraServiceM8
Quote Builder

Reporting (0 vs 3)

FeatureSeraServiceM8
Reporting
Shift GPS Report
Smart Report Helper

Reporting & Analytics (2 vs 0)

FeatureSeraServiceM8
Detailed Reporting
Margin Pricing

Routing (0 vs 1)

FeatureSeraServiceM8
Auto Routing

Scheduling (0 vs 2)

FeatureSeraServiceM8
Recurring Jobs & Maintenance Scheduling
Scheduling

Scheduling & Dispatch (3 vs 0)

FeatureSeraServiceM8
Route Optimization
Smart Dispatching
Smart Scheduling

Security (0 vs 2)

FeatureSeraServiceM8
Account Activity Log
Two Step Authentication

Service Management (1 vs 0)

FeatureSeraServiceM8
Service Agreements & History

Signatures (0 vs 2)

FeatureSeraServiceM8
Electronic Signature
Remote Client Signature

Task Management (0 vs 1)

FeatureSeraServiceM8
Checklists & Tasks

Team Management (0 vs 3)

FeatureSeraServiceM8
Activity Feed
Staff GPS & Status
Urgent Dispatch

Templates (0 vs 2)

FeatureSeraServiceM8
Email & SMS Templates
Job Templates

Time Tracking (0 vs 4)

FeatureSeraServiceM8
Auto Time Tracking
Smart Labour
Timesheets
Trip Time Tracking

Tracking & Monitoring (1 vs 0)

FeatureSeraServiceM8
Job Progress Tracking

Voice Control (0 vs 1)

FeatureSeraServiceM8
Siri Shortcuts

Web (0 vs 1)

FeatureSeraServiceM8
Website & Email

Unique Features

Only in Sera (15)

Customer Hub
Customer Memberships
Seamless Integrations
Inventory Tracking
Mobile Friendly
Technician App
Fast Payments
Quote Builder
Detailed Reporting
Margin Pricing
Route Optimization
Smart Dispatching
Smart Scheduling
Service Agreements & History
Job Progress Tracking

Only in ServiceM8 (87)

AI Smart Helpers
Job Costing
Job Profitability
Asset Management
Markup Billing
Online Bookings
Photo Branding
Calendar Import
Job & Client History
Booking Confirmations
Booking Reminders
Customer Feedback
Email Management
On the Way SMS
Quote Follow-up
Staff Messaging
Track My Arrival
Two-Way SMS
Job Management
Mac & PC App

+ 67 more unique features

View Sera details View ServiceM8 details Sera alternatives ServiceM8 alternatives

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