Protel

protel.net
Point of Sale
Weekend Project

Property Management System and Payments Solutions for Hospitality

How to Replace Protel

Overview

Protel is now part of Planet, offering integrated software and payment solutions for hotels, restaurants, and hospitality businesses. It provides a cloud-based Property Management System (PMS) that helps hotels manage day-to-day operations, accept payments online and in-person, and deliver seamless guest experiences.

Features

21 features across 12 categories

Booking Management(1)

Hotel Booking EnginePremium

Booking engine that gives hotels the edge to stay ahead of the competition by offering potential guests an easy and efficient booking journey

Also in: Bookeo, Peek, Setmore

Compliance(3)

GDPR Compliance

Commitment to GDPR compliance

Tax Free for MerchantsPremium

Issuing Tax Free forms at scale

Tax Free for ShoppersPremium

Track VAT refunds near real-time and allow shoppers to track their refund

Also in: Insider CDP, Airtable, 1Password

Core Operations(1)

Property Management System (PMS)Premium

Manage day-to-day hotel operations easily and securely with an intuitive interface

Financial Management(1)

Billing and InvoicingPremium

Billing and invoicing functions to help keep track of every transaction

Guest Services(2)

Guest Experience ManagementPremium

Boost guest-experience with less time on the keyboard and more time for the guest

In-Room EntertainmentPremium

In-room entertainment as part of fully managed hotel infrastructure

Infrastructure(2)

Enterprise Wi-FiPremium

Enterprise Wi-Fi for hospitality networks

Hospitality NetworkPremium

Fully managed hotel infrastructure including Enterprise Wi-Fi and in-room entertainment

Integrations(1)

Protel MarketplacePremium

Integration marketplace with newest hotel-friendly apps that are ready-to-deploy and seamlessly integrated into the technology stack

Also in: ReadMe, Hugging Face, Setmore

Operations(1)

Seamless Department CommunicationPremium

Enable seamless communication between departments

Also in: UpKeep, Jira Service Management, HubSpot

Order Management(1)

Order Management SoftwarePremium

Fulfil online orders from your store efficiently

Payments(4)

Dynamic Currency ConversionPremium

Localise the checkout experience for international customers with dynamic currency conversion

In-Person Payment ProcessingPremium

Take in-person payments inside, outside or on-the-go

Multi Currency PricingPremium

Localise the browsing experience for international customers with multi-currency pricing

Online Payment ProcessingPremium

Accept payments on your website, mobile app or via a secure link

Security(1)

PCI ProxyPremium

Tokenise sensitive card data

Support(3)

Remote SupportPremium

Remote troubleshooting with session key or code

Support PortalPremium

Access Protel support with quick solutions and expert assistance

Ticketing SystemPremium

Create or check a Protel support ticket through the support portal

Cost Calculator

Pricing data not available for Protel. Check their website for current pricing.

Build vs Buy

Should you build a Protel alternative or buy the subscription? Estimate based on 21 features.

Buy Protel

Better Value
Monthly costContact Sales
3-year totalVaries
Time to deployDays

Build Your Own

Development cost$12,000
Maintenance$180/mo
3-year total$18,480
Dev time~1 months

Buying Protel saves ~$18,480 over 3 years vs building.

Estimates based on 21 features and a BuildScore of 5/5. Actual costs vary.

Integrations

4 known integrations

CanaryDatatransHotSoft PMSOracle Simphony