Lightspeed Restaurant POS
lightspeedhq.com/pos/restaurantBuild Difficulty: 4/5
A few focused days to build a solid replacement
Serve better with one fast, flexible platform
How to Replace Lightspeed Restaurant POSOverview
Features
68 features across 25 categories
Accounting(3)
Automate bookkeeping and sync sales data to accounting software to reduce errors
Track all cash drawer activity with detailed breakdown of all transactions
Simplify accounting with a single view showing all payment and deposit details
Analytics(3)
See how your restaurant stacks up against competitors with performance benchmarks
See a high-level overview of how your restaurant is performing from anywhere
Use data insights to optimize menu offerings and identify top-performing items
Configuration(2)
Customize section layouts, tables, status views and position numbers to match restaurant layout
Save all employee accounts on devices for continuity even when transferring devices
Core POS(1)
Customize menus, screens, floor plans and workflows to match unique restaurant operations
Customer Analytics(1)
Monitor and analyze customer ordering patterns and preferences
Customer Management(4)
Offer gift cards valid across all locations with quick QR code processing
View all customer information per location from a single platform to build relationships
Create customer tabs listing all their orders to make guests feel at home
Build and manage loyalty programs to reward customers and drive repeat business
Delivery(1)
Consolidate all delivery orders on one screen and manage third-party delivery integrations
Hardware(3)
Create a better checkout experience by showing guests full order breakdowns
Provide all necessary hardware including printers, iPads and cash registers
Display showing when orders are in progress and ready for pickup
Integration(6)
Access to partner APIs for integrations and custom development
Connect hotel property management systems to the POS for seamless hotel restaurant management
Access raw data from Lightspeed's backend to customize experience and integrate with custom systems
Expand reach with leading reservation tools and features like events and ticketing
Integrate with scheduling tools to view employee schedules and plan for peak periods
Sync menu with major third-party delivery apps and manage promotions
Inventory(2)
Track, order, receive, prep and understand inventory with detailed management tools
Track inventory to the ingredient level with automated recurring orders and stock counting
Marketing(1)
Set time-based discounted prices for happy hour or special promotions that turn off automatically
Mobility(3)
Cloud-based iPad point of sale with all data, menus and ordering system accessible on the go
Mobile app to track performance and manage operations across all restaurant locations
Log in remotely to monitor and manage your restaurant establishment from anywhere
Multi-Location(3)
Add new restaurant locations or franchises with just a few clicks in the system
Manage multiple restaurant locations or revenue centers from one unified platform
Create multiple revenue and cost centers for hotel operations with F&B reporting
Operations(1)
Connect front-of-house and back-of-house teams with a display that shows all tickets and prep times
Ordering(6)
Let customers order and pay online to save time and reduce contact
Enable customers to place orders online for pickup or delivery with understanding of customer data
Allow customers to order and pay at their table with QR code ordering functionality
Allow customers to order and pay at the table directly from their phones using QR codes
Mobile service with lightweight handheld POS to take orders at the table and send directly to kitchen
Process takeout and delivery orders in one system visible on Kitchen Display System
Payments(4)
Automatic bill splitting with ability to divide, group and transfer items between seats
Integrated payment processor accepting all payment types with embedded payment processing
Accept Visa, Mastercard, Apple Pay and other preferred customer payment methods
Open tabs with swipe-to-open pre-authorization and one-click closeouts
Reliability(1)
System continues to work offline with data stored locally and synced to cloud when connection returns
Reporting & Analytics(7)
Unlock real-time insights with every integrated transaction to make data-backed decisions
View complete employee performance data including hours worked and sales generated
View comprehensive end-of-day reports showing overall sales, per-employee sales and more
Get all data and reports for every location in the system to see entire business overview
View real-time reports and analytics on mobile device to track restaurant performance
View top-selling products, order quantities, stock levels and cost and tax information
See every transaction processed by staff and list of receipts per user with tip information
Reservations(1)
Capture more guests and manage all reservations seamlessly within the POS
Security(1)
Cloud-based data storage that is always secure and accessible with no hardware dependency
Services(1)
Dedicated one-on-one support with strategic planning and ongoing consultation
Staff Management(6)
Set granular permissions to control which employees can view stock, sales and other data
Track and identify staff members with the highest sales and performance metrics
Create individual accounts for employees with customized sales tools and work ecosystem
Scheduling, labor forecasting, tip management and employee management in the POS
Allow employees to clock in and out of system to calculate work hours automatically
Give each staff member customized access to POS with permissions for what they can see
Support(4)
Round-the-clock phone and chat support from in-house support teams
Community forum to share experiences and get tips from other restaurant operators
Dedicated account manager available to answer questions and provide support
Quick support via email or chat for fast answers to questions
Training(2)
One-on-one onboarding with agents to help maximize use of the POS system
Training webinars on how to use Lightspeed POS and best practices in the industry
Pricing
Starter
- ✓Customizable POS
- ✓Menu manager
- ✓Floor plans
- ✓Advanced Insights
- ✓Integrated payments (Default)
- ✓Take out and delivery
- ✓Single-view reconciliation
- ✓Pre-auth bar mode
- ✓Online ordering
- ✓Contactless ordering
- ✓Lightspeed Reservations (Add-on)
- ✓Reservations integrations (Add-on)
- ✓Order and pay at table
- ✓Lightspeed Pulse: Mobile app
- ✓Lightspeed Tasks (Add-on)
- ✓Multi-location management
- ✓Advanced inventory management
- ✓Multiple revenue center support for hotels
- ✓Raw API access
- ✓Kitchen Display System (KDS) - $30/screen per month
Essential
- ✓Customizable POS
- ✓Menu manager
- ✓Floor plans
- ✓Advanced Insights
- ✓Integrated payments (Custom)
- ✓Take out and delivery
- ✓Single-view reconciliation
- ✓Pre-auth bar mode
- ✓Online ordering
- ✓Contactless ordering
- ✓Lightspeed Reservations (Add-on)
- ✓Reservations integrations (Add-on)
- ✓Order and pay at table
- ✓Lightspeed Pulse: Mobile app
- ✓Lightspeed Tasks
- ✓Multi-location management
- ✓Advanced inventory management
- ✓Multiple revenue center support for hotels
- ✓Raw API access
- ✓Kitchen Display System (KDS) - $30/screen per month
Premium
- ✓Customizable POS
- ✓Menu manager
- ✓Floor plans
- ✓Advanced Insights
- ✓Integrated payments (Custom)
- ✓Take out and delivery
- ✓Single-view reconciliation
- ✓Pre-auth bar mode
- ✓Online ordering
- ✓Contactless ordering
- ✓Lightspeed Reservations (Add-on)
- ✓Reservations integrations (Add-on)
- ✓Order and pay at table
- ✓Lightspeed Pulse: Mobile app
- ✓Lightspeed Tasks
- ✓Multi-location management
- ✓Advanced inventory management
- ✓Multiple revenue center support for hotels
- ✓Raw API access
- ✓Kitchen Display System (KDS) - $30/screen per month
Enterprise
- ✓Personalized software and hardware package
- ✓Unlimited launch and consultation services
- ✓Dedicated support team and customer success manager
Cost Calculator
Keep Paying Lightspeed Restaurant POS
Build It Yourself
Total Cost Comparison
DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 68 features at easy complexity.
Build vs Buy
Should you build a Lightspeed Restaurant POS alternative or buy the subscription? Estimate based on 68 features.
Buy Lightspeed Restaurant POS
Better ValueBuild Your Own
Buying Lightspeed Restaurant POS saves ~$67,560 over 3 years vs building.
Estimates based on 68 features and a BuildScore of 4/5. Actual costs vary.
Integrations
7 known integrations