HqO

hqo.com
CRM
Weekend Project

Real Estate Experience Software - Elevating the Tenant & Real Estate Experience

How to Replace HqO

Overview

HqO is a purpose-built CRM and Real Estate Experience (REX) platform for commercial real estate that unifies portfolios to deliver exceptional tenant experiences, drive growth, and transform how properties operate. It bridges the Experience Gap by turning buildings into programmable, adaptive platforms with data-driven intelligence and unified tenant engagement across the entire tenant lifecycle.

Features

21 features across 21 categories

Amenity Management(1)

Amenity Booking

Enable tenants to book amenities and spaces through the platform

Analytics & Intelligence(1)

Intelligence SuiteAI

Digital analyst, strategist, and command center providing complete visibility across operations, leasing, experience, and engagement with AI-powered analytics

Analytics & Reporting(1)

Real-time InsightsAI

Real-time analytics and insights across building operations, tenant engagement, and performance metrics

Also in: Ivanti, Ramp, Stampli

Audience Management(1)

Audience & Profile DataAI

User and tenant profiles tied to engagement, audience segmentation for targeted marketing, activity alerts, and predictive insights with conversion probability

Billing & Finance(1)

Billing & Operational Finance

Tools to manage, track, and report on tenant interactions including transaction logging, payment reporting, and analytics for usage-based services and space commerce

Building Management(1)

Operations Suite

Vertically-integrated, cloud-native Building Management System with seamless system integration and real-time insights for managing properties

Also in: Siemens, Siemens

Communication(1)

Engagement & Communication

Property-wide announcements, event promotion with RSVP tracking, engagement analytics, and feedback loops to surface tenant needs

Also in: Jobber, Jira, Insightly

Content Management(1)

Content Management

Publish targeted, branded content across the platform to help tenants discover amenities, services, and programs with dynamic marketing content creation and scheduling

Also in: Juro, Notion, WordPress.com

Event Management(1)

Events & Services

Easy creation and promotion of tenant events with streamlined admin, self check-in for arrivals, paid entry options for premium experiences, and automated waitlists

Feedback Management(1)

Feedback & Surveys

Collect tenant feedback and insights to inform future offerings and drive improvements

Integration(1)

System Integration

Seamless integration with existing building systems and tenant billing platforms

Leasing Management(1)

Leasing Suite

Powers leasing visibility and engagement, transforming visibility into engagement and leasing into lasting loyalty

Mobile(1)

Mobile App

Deliver personalized updates and experiences via mobile platform to tenants

Notifications(1)

Push Notifications

Send targeted push notifications to tenants about events, updates, and offerings

Operations Management(1)

Experience Suite

Operational core that turns buildings into programmable platforms for tenant engagement, streamlined operations, and scaled curated experiences including access, amenity booking, and service execution

Personalization(1)

Personalized Experience DeliveryAI

Create customized experiences tailored to each tenant's unique needs based on profile and behavior data

Portfolio Management(1)

Portfolio Visibility

Complete visibility and management across multi-property portfolios from single dashboard

Security & Access(1)

Access Management

Manage tenant access to buildings and spaces through the platform

Service Management(1)

Service Execution

Execute and manage building services and maintenance through the platform

Tenant Management(1)

Tenant Suite

Digital infrastructure for elevating tenant satisfaction and streamlining operations across discovery, leasing, management, and optimization of space

Vendor Management(1)

Vendor Suite

Connected ecosystem for CRM services with seamless vendor discovery, compliance, contracting, delivery, and billing integration

Cost Calculator

Pricing data not available for HqO. Check their website for current pricing.

Build vs Buy

Should you build a HqO alternative or buy the subscription? Estimate based on 21 features.

Buy HqO

Better Value
Monthly costContact Sales
3-year totalVaries
Time to deployDays

Build Your Own

Development cost$12,000
Maintenance$180/mo
3-year total$18,480
Dev time~1 months

Buying HqO saves ~$18,480 over 3 years vs building.

Estimates based on 21 features and a BuildScore of 5/5. Actual costs vary.

Integrations

1 known integrations

Tenant Billing Platforms