Envoy

envoy.com
IT Service Management
Weekend Project

Reduce onsite risk before visitors arrive

How to Replace Envoy

Overview

Envoy is a workplace and visitor solutions platform that unites people, spaces, and communications on one integrated platform. It helps enterprises manage visitor check-ins, employee scheduling, emergency notifications, and workplace compliance while providing real-time occupancy and visitor analytics. The platform is built for modern security and supports regulations like ITAR, EAR, OFAC, and C-TPAT.

Features

42 features across 13 categories

Administration(2)

Admin Role ManagementPremium

Create custom admin roles and automatically provision roles via SCIM

Multi-location ManagementPremium

Manage multiple locations with global views, activity logs, and centralized sign-in flows

Also in: Notion, Airtable, Smartsheet

Analytics(3)

Occupancy Tracking

Real-time occupancy and visitor analytics to manage capacity

Real-time Invite Log

Anticipate busy days with a real-time invite log

Visitor AnalyticsPremium

View analytics to reveal visitor trends and patterns with customizable reporting

Also in: Hugging Face, Notion, Smartsheet

Compliance(2)

Audit-ready Compliance

Support compliance with regulations like ITAR, EAR, OFAC, and C-TPAT

Legal Document ManagementPremium

Have visitors sign legal documents digitally with automatic email and storage

Also in: Insider CDP, Airtable, 1Password

Customization(4)

Conditional Questions and RulesPremium

Create conditional questions and rules for customized sign-in flows

Customized BrandingPremium

Customize visitor sign-in experience with branded content and messaging

Global Sign-in Flow TemplatesPremium

Create global sign-in flow templates for standardized processes across locations

Multi-language Support

Choose from 31 languages for sign-in experience

Also in: monday.com, Obsidian, Smartsheet

Enterprise(1)

Enterprise RFP SupportPremium

Fulfill a request for proposal (RFP)

Integration(4)

Access Control IntegrationPremium

Integrate with access control providers to manage building entry

Enterprise API

Build your own integrations with open API and webhooks

Guest Wi-Fi IntegrationPremium

Automatically provision Wi-Fi credentials for visitors

SSO & Directory IntegrationPremium

SAML single sign-on and employee directory integrations with directory management

Also in: monday.com, Notion, Airtable

Notifications(5)

After-hours CoveragePremium

Coverage outside regular business hours for virtual front desk

Backup Contact RoutingPremium

Backup contact routing for virtual front desk calls

Call Log ManagementPremium

Comprehensive call log for Virtual Front Desk interactions

Call TranscriptsPremium

Call transcripts for Virtual Front Desk interactions

Host Notifications

Notify hosts when their visitors arrive via email, SMS, Slack, Teams, or in-app

Also in: Jira Service Management, Juro, Smartsheet

Reporting(1)

Email ExportsPremium

Schedule unlimited email exports of visitor data in CSV format

Also in: monday.com, Smartsheet, 1Password

Safety(1)

Emergency Evacuation Maps

Guide people to safety with evacuation maps in emergency situations

Safety & Communications(1)

Emergency Notifications

Real-time alerts and accurate safety confirmations with multi-channel delivery

Security(4)

Block List ManagementPremium

Check internal block lists and enable integration with third-party restricted parties lists

Email ValidationPremium

Validate emails sent to visitors with DKIM

Facial RecognitionAIPremium

Auto-sign in returning visitors via facial recognition

ID ScanningPremium

Verify visitor IDs with included scans per year plus add-ons for higher volume needs

Visitor Management(12)

Badge PrintingPremium

Print name badges for each visitor with customizable design and expiring badge security

Group Sign-inPremium

Allow guests to sign in with plus ones and create group registrations

Multi-location Visitor AccessPremium

Let visitors access multiple locations on your campus with one invitation

Multiple Sign-in Kiosks

Enable multiple sign-in kiosks with iPad pairing

Pre-registration and Screening

Guests can provide details before they arrive to speed up sign-in

QR Code Check-inPremium

Let visitors sign in by scanning a QR code without iPad required

Registration Management

Easy-to-reference list of expected visitors with employee registration capabilities

Sign-out Management

Allow employees and visitors to sign out via multiple methods including dashboard and mobile

Virtual Front DeskPremium

Video intercom on Envoy Mobile app and iPad kiosk for remote visitor greeting

Visitor Check-in

Simple, compliant, and secure visitor check-in process

Visitor Dashboard

Customize columns and layout to see expected visitors and previous visits

Visitor PhotosPremium

Capture visitor photos with iPad camera for identification and records

Workplace Management(2)

Capacity ManagementPremium

Limit onsite capacity to manage occupancy

Workplace Scheduling

Tools to plan, book, and navigate the workplace for hybrid work

Pricing

Basic

Free
  • Unlimited visitors
  • Host notifications
  • Limited features
  • 100 entries/month
  • Multiple sign-in kiosks
  • Multi-language support (31 languages)
  • Real-time invite log
  • Expected visitor list
  • Previous visitor history
  • Real-time visitor log
  • Sign out capabilities
  • Sort, filter, and export visitor data
  • Manual visitor sign-in
  • Analytics and visitor trends
  • Host approval for unexpected visitors
  • CSV email exports
  • Email host notifications
  • Envoy Mobile host notifications
  • Unattended visitor notifications
  • Export detailed visitor logs
  • Return security questionnaires
  • Check internal block lists
  • Import and export blocklist
  • 1 location included
  • Add unlimited employees to directory
  • Manually add employees
  • Upload CSV of employee records
  • Cloud-based solution
  • Instant access to new features
  • Minimum maintenance
  • No proprietary on-prem hardware

Standard

$131/mo or $109/month billed annually
  • Everything in Basic
  • Badge printing
  • Legal documents
  • Customized branding
  • Visitor photos
  • Visitor analytics
  • SSO and directory integrations
  • Virtual front desk

Premium

Popular
$395/mo or $329/month billed annually
  • Everything in Standard
  • Block list and ID scanning
  • Guest Wi-Fi integrations
  • Access control integrations
  • Auto-scheduled email reports of visitor data
  • Advanced security and control
  • Blocklist scanning
  • Access control integrations
  • Guest Wi-Fi integrations
  • ID Scanning via Veriff (500 scans/year included)
  • Auto-scheduled email reports
  • Customizable visitor analytics
  • Multi-channel emergency notifications

Enterprise

Custom
  • Everything in Premium
  • Custom pricing
  • Complex security, safety, and compliance needs
  • Advanced features and customization
  • Fulfill RFP requirements
  • Additional payment options (invoice, wire, ACH)

Emergency Notifications - Standard

$24 per user/year billed annually
  • Real-time alerts
  • Accurate safety confirmations
  • Up-to-date contacts
  • Targeted alerts
  • Evacuation maps

Cost Calculator

Keep Paying Envoy

Monthly$2/mo
Yearly$24/yr
5-Year Total$120

Build It Yourself

Est. Build Time~3 hrs
Hosting$20/mo
DifficultyVery Easy

Total Cost Comparison

1 Year
SaaS
$24
DIY
$240
3 Years
SaaS
$72
DIY
$720
5 Years
SaaS
$120
DIY
$1.2k

DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 42 features at very easy complexity.

Build vs Buy

Should you build a Envoy alternative or buy the subscription? Estimate based on 42 features.

Buy Envoy

Better Value
Monthly cost$20/mo
3-year total$720
Time to deployDays

Build Your Own

Development cost$24,000
Maintenance$360/mo
3-year total$36,960
Dev time~2 months

Buying Envoy saves ~$36,240 over 3 years vs building.

Estimates based on 42 features and a BuildScore of 5/5. Actual costs vary.

Integrations

13 known integrations

100+ Integrations via APIAccess Control ProvidersCalendar SystemsCloud Printing ServicesEmail SystemsFile Storage ToolsGuest Wi-Fi SystemsLegal Document PlatformsMicrosoft TeamsSlackSMS ProvidersSSO & DirectoryVeriff