CDK Global

cdkglobal.com
CRM
Weekend Project

Creating Connections That Move Automotive Retail

How to Replace CDK Global

Overview

CDK Global provides world-class dealership software solutions that help automotive retailers reach their potential. With $540 billion in auto commerce managed annually through their systems, CDK offers an integrated platform spanning front office, fixed operations, back office, and infrastructure to transform how dealers sell, service cars, and operate their businesses.

Features

16 features across 8 categories

Analytics(7)

CDK Affordability Tracker

Illustrates pricing trends and affordability metrics for vehicles in the market

CDK Ease of Purchase Score

Metric tracking customer experience quality in automotive retail

CDK Friction Points Study

Research and analysis tool revealing the state of automotive retail and buyer experience metrics

Customer Data Platform (CDP)AIPremium

Unifies fragmented customer information and delivers real-time, actionable insights across the dealership

IntelligencePremium

Harness the power of data insights and intelligence to fuel your business

Intelligence Suite

Consistent, ready-to-use reporting that keeps everyone aligned day-to-day

Intelligence Suite ProPremium

Advanced data analytics for teams that want deeper customization and analysis

Also in: Hugging Face, Notion, Smartsheet

CRM(1)

Customer Relationship Management (CRM)Premium

Put your customers at the heart of your business and drive real growth

Also in: monday.com, Setmore, HubSpot

Infrastructure(1)

Network & Communication ServicesPremium

Make your IT work for you — not the other way around

Inventory Management(1)

Vehicle Inventory SuitePremium

Brings together appraisals, pricing and merchandising into one connected platform to accelerate inventory turn

Operations(1)

Dealer Management System (DMS)Premium

Streamline your dealership with the most powerful system in the industry

Also in: UpKeep, Jira Service Management, HubSpot

Platform(2)

CDK Modern Retail SuitePremium

Comprehensive suite addressing retail friction points and solving duplicate data issues

Dealership Xperience PlatformPremium

Open, integrated and customer-focused platform to transform how you sell and service cars and operate your business

Also in: KnowBe4, Jira, Asana

Sales(2)

Digital RetailPremium

Deliver one seamless, consistent customer experience from online to in store

Finance & Insurance (F&I)Premium

Never miss an opportunity to increase profits and customer satisfaction

Also in: Jobber, Keap, Insightly

Service(1)

Fixed OperationsPremium

Make repairs more profitable and the customer experience more positive

Also in: Pilot Bookkeeping, Salesforce, HubSpot

Cost Calculator

Pricing data not available for CDK Global. Check their website for current pricing.

Build vs Buy

Should you build a CDK Global alternative or buy the subscription? Estimate based on 16 features.

Buy CDK Global

Better Value
Monthly costContact Sales
3-year totalVaries
Time to deployDays

Build Your Own

Development cost$12,000
Maintenance$180/mo
3-year total$18,480
Dev time~1 months

Buying CDK Global saves ~$18,480 over 3 years vs building.

Estimates based on 16 features and a BuildScore of 5/5. Actual costs vary.