17hats
17hats.comBuild Difficulty: 4/5
A few focused days to build a solid replacement
CRM + Small Business Management Software Solution
How to Replace 17hatsOverview
Features
64 features across 9 categories
Branding(5)
Customize fonts and accent colors for documents and other client-facing items to match your brand
Upload your logo for a professional touch on client portals, documents, and online scheduling
Update the subdomain that clients see on contact-facing items like invoices and contracts to represent your business
Change wording and button text on quotes, contracts, and invoices to fit your business needs
With higher tiers, 17hats logo is removed from documents for complete brand control
Documents(9)
Combine Quote, Contract, and Invoice into one professional-looking document for faster creation, delivery, and completion
Electronically send and sign contracts with e-signature capability to ease the process and reduce paperwork
Automatically thank clients and send them an electronic copy when they complete a document
Automatically remind clients about past due documents with personalized emails
Stop reinventing the wheel with reusable templates for emails, quotes, contracts, invoices, and questionnaires
Get to information quicker with intuitive questionnaires where answers to certain questions prompt branch follow-up questions
Create and send professional invoices quickly and easily with logo and personal message options
Gather contact details and images from clients with automated online questionnaires for lead vetting
Create professional quote templates with your logo to save time and provide stellar client experience
Email(7)
Send emails via your email account and auto-import lead and client emails into 17hats
Know when clients have read emails sent through 17hats with status labels for email tracking
Create templates to send consistent, professional-looking emails with tokens for personalization
Sync your regular and 17hats email to track all client correspondence stored directly in their project
Send emails quickly from inside a contact's project page with emails coming from your email address
Create and save client emails as drafts within a project and send them later
Create emails and select a specific date and time for scheduled delivery to avoid unprofessional timing
Lead Management(6)
Automatically respond to lead capture form submissions with personalized messages using tokens, even when you're asleep
Embed or link lead capture forms on your website and social media to automatically respond to submissions
Stay on top of leads and never let communication slip through the cracks to avoid missing great prospects
Track and analyze where leads originate from (social media, referrals, events) to optimize marketing efforts
Special attention for wedding business leads originating from The Knot or WeddingWire platforms
Each completed lead capture form triggers a step-by-step workflow to automatically start your process
Money(7)
Easily categorize transactions and find specific business transactions fast
Integrate with Stripe and Square to allow clients to pay invoices online with credit cards and ACH transfers
Add custom payment schedules to invoices allowing clients to space out payments over time
Automatically charge a client's credit card on a recurring schedule for recurring services
Automatically send invoices on a recurring schedule (weekly, monthly, or custom) for recurring services
Allow clients to save their credit card details for easy payment of future invoices and automatic payments
Enable tipping for quotes, invoices, and online payments to allow clients to leave extra dollars
Online Scheduling(8)
Automatically sync with connected calendars to prevent double bookings and ensure accurate availability
Book multiple people per one time slot for group services and events
Automate the booking of consults, services, and product pick-up to prevent double bookings and save time
Advanced scheduling features including pay upon booking, Zoom link creation, and more
Allow clients to choose a service, date, and time for booking with automated confirmation
Allow clients to pay at the time of booking with advanced online scheduling to reduce no-shows
Collect custom information from clients during the booking process to streamline workflows
Automatically create a unique Zoom URL and link it with each booking through online scheduling
Organization(9)
Keep track of unlimited clients and their projects with key information at your fingertips
Create your own custom data fields for contacts and projects to store specific business information
Actionable dashboard that automatically populates important dates, tasks, and activities that need your attention
Manage two brands in your business with everything under the same roof, keeping brands completely separate with no overlap
Add team members to your brand to seamlessly manage your business
Track leads and clients through different stages of the client experience
Neatly organize and store documents, communication, events, notes, and to-dos for your contacts
Store the details of a contact's friends, family members, and wedding party for a professional and personal client experience
Add contact and project tags for easy filtering and bulk actions to identify similar contacts or projects
Reporting(6)
Quickly see how much money you are owed that is considered past due
Automatically generated report showing the total amount each client has paid for a specified period
Automatically generated report to keep informed on the popularity of each product or service sold
Get a snapshot of how well your business is doing by seeing money coming in and going out
Automatically know exactly how much you need to pay based on your total sales
Quickly see the amount of money coming in for future time periods
Time Management(7)
Create step-by-step processes that are applied to each project, automating document and email sends
Share your calendar and sync with Google Calendar and link with Apple Calendar to manage all events in one place
Create a secure place for clients to access important documents, event details, and complete forms
Download the free app to run your business from the palm of your hand on the go
Track billable and non-billable time and adjust hourly rates by project
End endless sticky note lists with automated to-do management that keeps due and upcoming tasks prioritized
Automate recurring to-dos and emails for every client to ensure you never miss a step
Pricing
Essentials
- ✓Unlimited Contacts
- ✓Unlimited Projects
- ✓20 Documents/Month
- ✓Basic Email Features
- ✓Invoices
- ✓Quotes
- ✓Email Templates
- ✓To-Do Management
- ✓Sales Tax Report
- ✓Basic Online Scheduling
- ✓1 Lead Capture Form
- ✓Auto-Responder
- ✓Basic Support (1 day)
Standard
- ✓Unlimited Contacts
- ✓Unlimited Projects
- ✓35 Documents/Month (expandable)
- ✓Advanced Email Features
- ✓All Document Types
- ✓Payment Processing
- ✓3 Lead Capture Forms
- ✓Online Scheduling with Zoom
- ✓Workflows
- ✓Client Portal
- ✓Priority Support (4 hours)
Premier
Popular- ✓Unlimited Contacts
- ✓Unlimited Projects
- ✓Unlimited Documents
- ✓All Features Included
- ✓Advanced Workflows
- ✓Recurring Billing
- ✓20 Lead Capture Forms
- ✓All Payment Features
- ✓Bookkeeping
- ✓All Reporting Features
- ✓VIP Support (1 hour)
- ✓Full Customization
Cost Calculator
Keep Paying 17hats
Build It Yourself
Total Cost Comparison
DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 64 features at easy complexity.
Build vs Buy
Should you build a 17hats alternative or buy the subscription? Estimate based on 64 features.
Buy 17hats
Better ValueBuild Your Own
Buying 17hats saves ~$52,320 over 3 years vs building.
Estimates based on 64 features and a BuildScore of 4/5. Actual costs vary.
Integrations
12 known integrations