TeamViewer
teamviewer.comBuild Difficulty: 5/5
Build a working replacement in a weekend with AI tools
The Digital Workplace Platform
How to Replace TeamViewerOverview
Features
41 features across 26 categories
AI & Automation(3)
AI-powered note-taker that compiles summaries, spots patterns, and highlights insights from each support session
AI that summarizes sessions, recommends fixes, and shares insights to scale team expertise. Achieves 50% faster mean time to resolution and saves over 10 hours per month
Query natural language to get real-time, device-specific answers and insights for fault isolation
AR & Field Operations(1)
Pick, train, and manufacture with augmented reality. Reduces errors, speeds up fulfillment, and integrates with existing systems
AR & Logistics(1)
Combines capabilities of established picking technologies with AR for warehouse operations
AR & Manufacturing(1)
Make-by-vision solution providing employees with dynamic, step-by-step instructions via smart glasses for manufacturing
AR & Operations(1)
Voice commands and sensors replace paper instructions, allowing workers to operate with both hands for enhanced productivity and safety
AR & Remote Support(3)
Add 3D annotations to remote support sessions for better guidance
AR-powered remote assistance with 3D annotations, text recognition, and connection protocol reporting
OCR capability for text recognition in AR-powered remote assistance
Access Management(2)
Simplify management and provision of accounts across the organization
Automate user life cycle management and provision of accounts
Analytics & Reporting(2)
Get insights across performance, applications, operating systems, security, and networking categories
Gather new data insights at point of work passed back to WMS
Automation(2)
Reduce manual workload by automating recurring fixes
Execute scripts remotely on monitored devices
Compliance & Reporting(1)
Audit log and API access for compliance and tracking
Deployment(1)
Enhanced mass deployment capabilities for enterprise installations
Device Management(1)
Support for classic desktop computers to latest headless devices via Tensor platform
Device Monitoring(1)
Monitor all devices and proactively solve IT issues before they impact users and productivity
IT Management(2)
Automated discovery and inventory tracking of all network assets
Discover and manage every device, software, and hidden asset on your network
Infrastructure(1)
Cloud-based deployment implemented in 1-2 days with global scalability
Integration(1)
Additional enterprise-specific integrations available as add-on
Integration & Development(1)
Mobile SDK for custom integration and development
Integration & Logistics(1)
Workers receive warehouse orders directly to smart glasses from warehouse management system
Licensing(1)
Free remote support capabilities for personal, non-commercial use
Mobile Management(1)
Onboard, manage, and monitor mobile device ecosystem with enrollment, inventory, reporting, and compliance management
Mobile Support(1)
Resolve mobile issues on any device at any time
Monitoring(3)
Prevent unnecessary downtime with custom monitoring policies and instant alerts
Monitor real-time and historical data across endpoint environment
Monitor your growing fleet in near real time across devices and systems
Monitoring & Automation(1)
Real-time endpoint visibility, insights, and automated remediation to prevent IT issues before they disrupt work
Remote Support(2)
Get instant help with exception handling or unforeseen incidents in warehouse and manufacturing operations
Manage computers and machines with AI-powered assistance
Security(5)
Ensures all connected devices are certified, allowing safe scaling
Prevent unauthorized access to people and devices
Protect devices from malware, ransomware, zero-day exploits with steady performance and complete threat protection
Manage permissions and assign policies at the user, team, and device levels
Add an extra layer of verification for access to accounts, devices, and systems
Support(1)
24/7 premium support available with SLA requirements
Pricing
Free
- ✓Remote control for personal use
- ✓Free business trial available
Single User License
Team License
- ✓TeamViewer AI included
- ✓DEX Essentials available as add-on
- ✓Mobile device support add-on
Enterprise License (TeamViewer Tensor)
Popular- ✓Fully customized license
- ✓Additional enterprise features
- ✓Single Sign-On (SSO)
- ✓DEX Essentials (add-on)
- ✓Mobile SDK (add-on)
- ✓Enterprise Integrations Package (add-on)
- ✓TeamViewer AI
- ✓Enhanced mass deployment (MSI)
- ✓Auditability (audit log and API)
- ✓Premium 24-hour support available (SLA required)
Cost Calculator
Pricing data not available for TeamViewer. Check their website for current pricing.
Build vs Buy
Should you build a TeamViewer alternative or buy the subscription? Estimate based on 41 features.
Buy TeamViewer
Better ValueBuild Your Own
Buying TeamViewer saves ~$36,960 over 3 years vs building.
Estimates based on 41 features and a BuildScore of 5/5. Actual costs vary.
Integrations
3 known integrations