ReviewInc
reviewinc.comBuild Difficulty: 3/5
Plan for 1-2 weeks of building with AI assistance
Be the Business Everyone Chooses
How to Replace ReviewIncOverview
Features
121 features across 38 categories
AI(5)
AI analysis tracks sentiment and trends in customer reviews
Use AI assistance to generate and manage review requests and responses
Generate social media posts and images automatically using AI
Analyze common phrases used in customer reviews
Analyze customer sentiment in reviews
Administration(2)
Set different access levels and permissions for users
Add unlimited users to the platform at no additional cost
Amplification(2)
Share reviews across multiple platforms to boost online presence
Display customer testimonials on website and social platforms
Analysis(1)
Reveals strengths and gaps in local search visibility
Analytics(4)
Identify and track changes in customer sentiment over time
Analyze the impact of reviews on SEO performance
Monitor how ratings change over time
Identify trends in customer feedback and reviews
Automation(8)
Pre-built library of responses for common review scenarios
Set up automatic response rules based on review criteria
Automatically share reviews to social media
Automatically filter out spam reviews
Automatically share reviews to the review microsite
Automatically detect and fix broken links to review sites
Automatically refresh listings to keep current
Smart routing of reviews to appropriate review sites
Collection(6)
Automatically send review requests to customers
Generate QR codes and NFC tags to make it easy for customers to leave reviews
Generate QR codes for easy review collection
Automated systems to collect new reviews from customers
Send targeted review requests to customers to collect new reviews
Preview the customer review flow before sending
Communication(5)
Get an assigned toll-free 800 SMS number for text campaigns
Centralized platform for email and text communications with customers
Enable contactless check-in for customers
Send targeted email and text messages to customers
Create and customize web forms for customer interactions
Competitive Analysis(1)
Track and compare your ranking against competitors
Customization(1)
Customize campaigns for specific business locations
Dashboard(3)
Interactive widgets on the dashboard for quick actions
Dashboard updates in real-time with new data
Customize dashboard layout and widgets
Data Management(2)
Centralized hub for maintaining accurate and consistent business listings
Maintain consistent business information across platforms
Data Quality(1)
Automatically correct faulty email addresses
Display(4)
Display picture testimonials from customers
Create a dedicated microsite to showcase all reviews
Embed review widgets on website
Display video testimonials from customers
Forms(3)
Create and customize forms for customer interactions
Forms that automatically detect user geolocation
Enable paperless check-in for customers
Infrastructure(1)
High availability and redundancy architecture
Integration(11)
Custom integrations for inbound data
Custom integrations with third-party platforms
Direct integrations with third-party platforms
Direct integration with Facebook services
Direct integration with Google services
Integration with Hootsuite for social media management
Direct integration with ModMed platform
Direct integration with Salesforce CRM
Secure API access for custom integrations
Direct integration with ServiceTitan platform
Integration with Zapier for automation and workflow
Lead Management(1)
Score and prioritize leads based on engagement
Listings(3)
Centralized access to all business listings
Get business listed on directories and navigation platforms
Synchronize business information across multiple listing sites
Local SEO(2)
Tools to improve visibility in local search results
Manage business listings across multiple directories and platforms
Localization(1)
Support for review requests and communications in 24 different languages
Location(1)
Limit form fills to a physical area using geo-fencing
Marketing(5)
Create and send custom email campaigns to collect reviews
Create and send custom SMS text campaigns to collect reviews
Create and manage automated drip campaigns
Send interactive text message campaigns to customers
Ability to run multiple campaigns simultaneously
Metrics(2)
Measure the return on investment of reputation management efforts
Calculate and track Net Promoter Score (NPS)
Mobile(3)
Mobile-friendly interface for on-the-go access
Mobile kiosk interface for in-person review collection
Dashboard automatically adjusts to mobile, tablets and large screens
Monitoring(2)
Receive real-time notifications and updates on new reviews and reputation changes
Track and monitor Google reviews, Facebook reviews, and industry review sites in one centralized dashboard
Multi-location(1)
Support for managing multiple business locations
Notifications(1)
Get alerts when new reviews are posted
Reporting(12)
Automatically generate and email reports
Filter reports by simple date ranges and sentiment
Track and report on the effectiveness of campaigns
Apply custom filters using date ranges, locations, and other criteria
Customize the colors in your reports to match branding
Generate detailed reputation reports with tracking and analysis capabilities
Score leads by source and generate detailed reports
Reports on consistency of business listings across platforms
View local search insights and detailed ranking reports
Generate reports filtered by location or region
Schedule and email dashboard reports to team members
Schedule reports to be generated and sent to users
Review Management(2)
Reply to reviews from Google and Facebook from one dashboard
Tool to help create professional review responses
Security(8)
Built-in anti-spam protections for campaigns
Data is encrypted when stored
Data is encrypted during transmission
Passwords are double encrypted for additional security
HIPAA compliant and certified for healthcare data
ISO 27001 compliant platform
Multi-factor authentication for account security
SOC2 compliant platform
Service(1)
Full-service managed solution handling reviews, listings, local SEO, website, and social media
Support(3)
Personalized one-on-one onboarding assistance
Customer support provided by US-based team
Access to webinars, training videos, and knowledge base
Team Management(1)
Assign reviews to specific team members for response
Tracking(3)
Track which reviews are associated with specific employees
Tag and track private feedback responses
Tag and track the handling of reviews and responses
Visualization(1)
Visualize custom customer journey workflows
Workflow(3)
Build custom customer journey stages and workflows
Set up custom triggers for workflow events
Set up actions for each customer journey stage (alerts, emails, texts, webhooks, API)
Pricing
Monitor
- ✓Review monitoring
- ✓Real-time alerts
- ✓Reputation reporting
- ✓AI sentiment analysis
- ✓User customizable dashboard
Basic
- ✓All Monitor features
- ✓Review requests
- ✓QR codes
- ✓1 user
- ✓1 location
- ✓Basic reporting
- ✓Review replies
- ✓Listing management
- ✓Basic forms
Pro
- ✓All Basic features
- ✓2 users
- ✓Unlimited locations
- ✓Custom email campaigns
- ✓Custom text campaigns
- ✓Interactive text campaigns
- ✓24 languages
- ✓Assigned 800 number
- ✓Visual preview of review flow
- ✓Drip campaigns
- ✓Advanced filtering
- ✓Competitor ranking
- ✓Video testimonials
- ✓Picture testimonials
- ✓Mobile kiosks
- ✓Zapier integration
Enterprise
- ✓All Pro features
- ✓Unlimited users
- ✓Unlimited locations
- ✓Custom 3rd party integrations
- ✓Custom inbound integrations
- ✓Secure API access
- ✓Multi-location management
- ✓Advanced workflow customization
- ✓Geo-fencing
- ✓Lead generation scoring
- ✓Custom journey visualizations
- ✓All premium integrations (Hootsuite, Salesforce, ServiceTitan, ModMed)
- ✓HIPAA compliant
- ✓SOC2 compliant
- ✓ISO 27001 compliant
- ✓One-on-one onboarding
- ✓Priority support
Cost Calculator
Pricing data not available for ReviewInc. Check their website for current pricing.
Build vs Buy
Should you build a ReviewInc alternative or buy the subscription? Estimate based on 121 features.
Buy ReviewInc
Better ValueBuild Your Own
Buying ReviewInc saves ~$221,760 over 3 years vs building.
Estimates based on 121 features and a BuildScore of 3/5. Actual costs vary.
Integrations
7 known integrations