Onfleet

AI-based route optimization that accounts for historical traffic, customer preferences, delivery windows, service times, task locations, and quantities to maximize efficiency

Export task data, customer interaction responses, POD photos, completion notes, ratings, and comments from Analytics tab

User-friendly driver metrics allowing drivers to view their personal task history, summaries, and performance data across customizable time windows

Measure and view driver efficiency, delivery times, and other performance data that can be filtered and exported as CSV

AI-based automated dispatch and assignment of tasks to drivers with auto-assignment capabilities for drivers already en route

Automated invoice generation and delivery to clients

Customizable branded tracking pages and notifications for customers

Advanced branding options and telephony features for customer communications

Customizable, triggered SMS notifications sent at key moments like dispatch or completion to keep customers informed

Simple and secure in-app communication between dispatchers and drivers for clear instructions and quick updates

Safe and secure team chat platform enabling communication between drivers, dispatchers, and teams

Full HIPAA compliance for healthcare and pharmacy industry requirements

In-app age verification and ID scanning capabilities for regulated industries like cannabis and beverages

SOC2 Type II compliance certification for security and reliability

Create and configure custom fields to capture business-specific information during deliveries

Configure custom service types and delivery rates for different service levels

Customize tracking visibility and notification settings for different customers and scenarios

Set custom requirements for task completion such as signatures, photos, notes, and delivery conditions

Centralized address management for customers and delivery locations

Drivers can scan barcodes on packages to verify correct deliveries and manage inventory

Generate and print custom delivery labels for orders

Capture photo evidence and collect signatures digitally to prove delivery completion

Drivers can capture photos, scan barcodes, collect signatures, and add delivery notes as proof of completion

Developer-friendly API and webhook access for custom integrations and automation

Automatic order intake from e-commerce platforms with direct integrations

Click-to-install marketplace integrations with popular platforms like Shopify, Square, and others

Manage multiple brands and delivery regions within a single platform

Centralized dashboard for dispatchers to manage and oversee all delivery operations

Deep-linked turn-by-turn navigation directly in the driver app for predictable, on-time deliveries

Predictive ETA notifications that update in real-time based on actual driver location and traffic conditions

Automated notifications triggered by delivery status changes or ETA updates

Automated driver pay calculation based on completed tasks and performance metrics

Branded portals for clients to place orders and track deliveries in real-time

Privacy protection feature that masks phone numbers to enable direct communication between drivers and customers without exposing personal information

Access to historical reporting data - 90 days for Launch plan, 1 year for Scale plan, and lifetime for Enterprise plan

Single Sign-On capability for enterprise customers for centralized user management

Structured onboarding process to help teams get started with the platform

Tool to calculate potential ROI and benefits of using Onfleet for delivery operations

Real-time GPS tracking with accurate, predictive ETAs for customers and visibility of driver locations at all times