Mattermost
mattermost.comBuild Difficulty: 5/5
Build a working replacement in a weekend with AI tools
Collaboration Platform for Mission Critical Work
How to Replace MattermostOverview
Features
42 features across 15 categories
AI(9)
Ensure AI-powered assistance operates within strict security boundaries by user and channel
Track LLM usage at user level to optimize performance and costs
Use semantic understanding and Retrieval-Augmented Generation for highly relevant, context-aware answers across workspace
Integrate privately hosted language models into Mattermost with support for multiple AI/LLM service backends
Leverage AI to provide concise summaries and generate relevant content based on discussion context
Efficiently manage and deploy large language models with granular billing and usage tracking at user, group, or team level
Integrate AI-driven bots that assist with workflows, provide real-time updates, and automate routine tasks
Secure, mission-critical operations with full data sovereignty, deployable in air-gapped, private, or sovereign cloud environments
Enable AI to securely search across enterprise systems and take action in real-time using standardized framework
Access Control(2)
Configure channels as read-only, restrict mentions and emoji reactions, and lock down channels for admin-only modification
Bring external users into Mattermost instance as guests with limited permissions for restricted access
Communication(8)
Call another user to start a 1-1 audio discussion with optional screen sharing across web, desktop, and mobile
Capture every spoken word in real-time and automatically generate AI-powered summaries for mission-critical communication
Channel-based messaging including 1-1, group messaging, public and private channels with file sharing across web, PC, Mac, iOS, and Android devices
Streamline real-time collaboration with group audio calling and screen share up to approximately 50 concurrent users per self-hosted server
Allow end users to specify message priority as Standard, Important, or Urgent to elevate focus
Built-in audio calling capabilities for real-time communication
Integrate live transcription, call recordings, and automated summaries for coordinated remediation and situational awareness
Enable seamless video calls, screen sharing, and chat integration with Pexip, Zoom, and Microsoft Teams
Customization(1)
Match organization branding by customizing site name, login images, text, and theme colors
Deployment(1)
Deploy on-premise, in cloud, or in air-gapped networks with self-hosting options
Formatting(1)
Support for Markdown technical formatting standard with text formatting, code snippets, media embedding, tables, and status indicators
Integration(4)
Seamlessly synchronize user attributes and group memberships from Active Directory or LDAP directories
Operational extensibility with pre-packaged, source-available connectors, automations, and templates for rapid systems integration
Connect users across Microsoft Teams and Mattermost for federated communications
Seamlessly integrate with modern toolchains and legacy systems with pre-packaged connectors for common developer tools
Localization(1)
Support for 20+ languages including English, Chinese, French, German, Japanese, Spanish, and more
Notifications(2)
Ensure urgent messages remain visible until acknowledged or replied to with configurable notification frequency
Notify users across teams of system maintenance, service changes, and announcements using system-wide banners
Organization(4)
Group related channels into custom sections to improve navigation and prioritize conversations in high-volume workspaces
Create custom user groups to mention and notify up to 256 users working together on projects or functions
Tag key topics, themes, or initiatives directly within conversations to enhance discoverability and organization
Organize discussions within channels using threaded discussions and thread inbox to follow-up on conversations
Productivity(2)
Increase efficiency of technical teams with compact display views of discussions and tooling notifications
Open multiple chat windows simultaneously to enhance multitasking and keep priority conversations visible
Search(1)
Search over messages and files in Mattermost, intended for deployments under 3 million posts and file entries
Security(3)
Comprehensive tracking of all system activities for detailed auditing and troubleshooting
Add extra layer of security beyond username and password to prevent unauthorized access
Log into multiple applications with single credentials, supporting SAML, OpenID Connect, and OAuth 2.0
Support(2)
Peer-to-peer community support forums for all Mattermost offerings
Business hours support from 8am to 8pm US Pacific Time with next business day response time via email and ticketing system
Workflow(1)
Integrated playbooks for mission-critical workflows and incident response
Pricing
Entry
- ✓Channel-based collaboration
- ✓Messaging, file sharing, and link previews
- ✓1:1 audio calls and screen sharing
- ✓Threaded discussions
- ✓Core search up to 3 million posts
- ✓Custom branding and themes
- ✓Hashtags
- ✓Channel categorization
- ✓Multi-language support (20+ languages)
- ✓Multi-window desktop
- ✓Compact view
- ✓Markdown compatibility
- ✓Message priority
- ✓Persistent notifications
- ✓Guest accounts
- ✓Custom user groups
- ✓System-wide notifications
- ✓Multifactor authentication
- ✓Single sign-on
- ✓AD/LDAP user sync
- ✓Advanced access controls
- ✓Community support
Professional
- ✓Everything in Entry
- ✓Professional Support (8am-8pm US Pacific, next business day response)
- ✓Interactive AI Bot Support
- ✓Bring-your-own & multi-LLM integration
- ✓Integrations platform
- ✓Operational and DevOps integrations
Enterprise
- ✓Everything in Professional
- ✓Agent control plane
- ✓Agents token accounting
- ✓Sovereign AI
- ✓Contextual summarization and composition
- ✓Real-time channel briefing
- ✓Universal Connector with Model Context Protocol (MCP)
- ✓Advanced logging
- ✓AI-enhanced search and RAG
- ✓Enterprise LLM management
- ✓Calls with live-text transcription & AI summaries
- ✓Video integrations
- ✓Microsoft Teams messaging integration
- ✓High-scale group calling and screen share options
Cost Calculator
Pricing data not available for Mattermost. Check their website for current pricing.
Build vs Buy
Should you build a Mattermost alternative or buy the subscription? Estimate based on 42 features.
Buy Mattermost
Better ValueBuild Your Own
Buying Mattermost saves ~$36,960 over 3 years vs building.
Estimates based on 42 features and a BuildScore of 5/5. Actual costs vary.
Integrations
7 known integrations