Element

element.io
Team Collaboration
Weekend Project

Communicate on your terms - Sovereign, interoperable and secure communications, built on the Matrix open standard

How to Replace Element

Overview

Element is a secure collaboration and messaging platform built on the Matrix open standard that enables organizations to own and control their communications data. It provides sovereign, decentralized, and interoperable real-time communication for governments, public institutions, and enterprises with end-to-end encryption by default. Element offers both consumer-style messaging and enterprise workplace collaboration as alternatives to proprietary platforms like Microsoft Teams, WhatsApp, and Signal.

Features

55 features across 17 categories

Accessibility(2)

Accessibility

Deeply committed to accessibility with WCAG 2.1 Level AA compliance, EN 301 549 criteria, high-contrast modes and full keyboard navigability

Global Accessibility Compliance ReportingPremium

Accessibility conformance reports available for clients up to WCAG AA 2.2 & BITV 2.0

Also in: Justinmind, Justworks, Notion

Administration(5)

Admin InterfacePremium

Configure and control your deployment from a single pane of glass

Advanced Identity and Access ManagementPremium

Integrate with enterprise identity management systems including LDAP, Active Directory, and OIDC Single Sign-On

Extended Room ManagementPremium

Extended organization-wide chat room management with group and role-based access control

Mobile Device ManagementPremium

Automate the connection of your employees' Element Pro app to your homeserver

ModerationPremium

Corporate oversight and management of your organization's conversations

Also in: Notion, Airtable, Smartsheet

Analytics(1)

Sovereign Analytics and ReportingPremium

Receive sensitive analytics and rageshakes internally rather than routing to third-party providers

Also in: Hugging Face, Notion, Smartsheet

Authentication(2)

LDAP/AD AuthenticationPremium

Authenticate users against external LDAP or Active Directory systems

Single Sign-On (OIDC)Premium

Support OIDC authentication for Single Sign-On integration

Also in: LastPass, Dashlane, 1Password

Collaboration(3)

Collaboration ToolsPremium

Improve team productivity with add-ons including bridges, bots, widgets, embedded links, share-to capabilities, and file sharing

Grid ViewPremium

Monitor, send and receive messages across multiple rooms simultaneously

Spaces

Group chat rooms for individuals or teams with assigned access permissions

Also in: Notion, Airtable, Obsidian

Communication(3)

Private Rooms

The ability to create invite-only rooms for private conversations

Secure Messaging

Unlimited end-to-end encrypted messages with threads, read receipts, location sharing, attachments, voice messages, polls, emojis, and reactions

Voice and Video Calls

Unlimited 1:1 and group voice and video calls with end-to-end encryption via Element Call

Also in: Jobber, Jira, Insightly

Compliance(7)

Auditing and ReportingPremium

Visible in-room auditing to capture official records of discussion and decision-making for regulation and compliance

Cyber Essentials Plus CertificationPremium

Holds UK government backed Cyber Essentials Plus certification scheme for cybersecurity

Cyber Resilience Act CompliancePremium

Compliance with Cyber Resilience Act requirements

ISO/IEC 27001:2022 CompliancePremium

Independently audited and certified as compliant with ISO/IEC 27001:2022 information security management standard

ISO/IEC 5230 CompliancePremium

Products developed in accordance with ISO/IEC 5230 (OpenChain) for open source license compliance

Retention PoliciesPremium

Configure rules-based retention policies for messages and media to meet organizational processes and compliance requirements

Software Bill of Materials (SBOMs)Premium

Detailed SBOMs for supply chain transparency and compliance

Also in: Insider CDP, Airtable, 1Password

Customization(3)

Custom Color ThemePremium

Apply your own brand color to the app

Custom DomainPremium

Choose your own user addresses based on your brand (for example @user:organization.com)

Whitelabeled Mobile AppPremium

Fully customized app for mobile and desktop with your branding

Also in: monday.com, Obsidian, Smartsheet

Data Management(1)

Data ExportPremium

Easily migrate your data, protecting against vendor lock-in

Deployment(4)

Air-Gapped DeploymentPremium

Install and support for air-gapped, isolated and high-side instances with no internet connectivity needed

Custom Mobile Push GatewayPremium

Push notifications via your own infrastructure

Kubernetes SupportPremium

Official helm charts from Element for easy Kubernetes-based installation with GitOps and Continuous Deployment support

Multi-Platform Support

Available on Windows, Mac, Linux, via browser, and mobile devices (App Store, Google Play, F-Droid)

Infrastructure(5)

Auto-ScalingPremium

Dynamically scale to save resources and ensure great end user experience

Decentralized Architecture

Robust and resilient communications with no single point of failure or global outages

High Availability and Rolling UpdatesPremium

Automatic failover and rolling updates for additional stability and to minimize downtime

Open Source

Built on open source software to ensure users can trust the system

Synapse Pro HomeserverPremium

Next generation homeserver for professional use that provides dynamic scaling and 90%+ resource savings compared to Community Synapse

Integration(1)

Widgets and IntegrationsPremium

Integrate widgets and tools such as whiteboard (NeoBoard) and project management (OpenProject, Jira)

Interoperability(1)

Federation

Enable multiple networks and organizations to work together securely with vendor-agnostic federation, allowing different Matrix solutions to interoperate

Privacy(1)

No Phone Numbers Required

Protects end user privacy with no requirement for personal phone numbers

Security(9)

Advance Security AdvisoryPremium

Advance notification of higher severity security releases to ensure the deployment is always maximally secure

Border GatewaysPremium

Connect deployments and control access between private and public Matrix networks with rules-based application firewall

Certificate PinningPremium

Utilize TLS certificate pinning to specify and ensure connection with the intended server

Content ScanningPremium

Enhanced content scanning to support antivirus and data loss protection

Cross Domain SolutionsPremium

Securely link Matrix deployments across air-gapped, physically separated networks with hardware-based solutions

Curated Full Stack Security UpdatesPremium

Easy deployment of security updates across the full stack

Data Sovereignty

Retain ownership and control of your data with self-hosted deployments, free from vendor lock-in

Device Verification

Guard against imposters by verifying and revoking access of lost or stolen devices using QR codes or emoji strings

End-to-End Encryption

Default end-to-end encryption ensuring only conversation participants can decrypt messages, including voice and video

Storage(2)

S3 Media Repository SupportPremium

Support for media repository stored on S3

Unlimited Data History

Unlimited data history for all conversations

Support(5)

Installation SupportPremium

Setup, configurations and onboarding from the Element team

Level 3 SupportPremium

Support for all functionality issues and bug fixes with response times based on priority

Long Term Support (LTS)Premium

LTS versions released every 6 months for guaranteed stability with backports of critical security fixes

Service Level Agreement (SLA)Premium

Guaranteed response times with 4 business hour response commitment and enhanced SLAs available

Training and DeploymentPremium

Enable your teams with expert-led onboarding including one-time training for administrators and trainers

Pricing

Community

Free
  • Self-hosted Element Server Suite Community
  • Open source under AGPL
  • Official FOSS distribution from Element
  • Free frontend and backend
  • Includes Element Call
  • Non-professional deployments and evaluations
  • 1-100 users
  • Synapse Community edition homeserver
  • End-to-end encryption
  • Voice and video calls
  • Messaging and collaboration
  • Open source
  • Unlimited data history
  • Multi-platform support

Enterprise

Popular
Priced per seat/month
  • Professional use with enterprise-grade performance
  • Self-hosted Element Server Suite Pro
  • Synapse Pro homeserver
  • From 100+ users
  • Advance Security Advisory
  • Curated full stack security updates
  • Corporate compliance and control
  • Cyber Resilience Act compliance
  • SBOMs
  • Global accessibility compliance
  • ISO/IEC 27001:2022 certified
  • ISO/IEC 5230 compliant
  • Cyber Essentials Plus certified
  • Installation support
  • Long Term Support (LTS)
  • Level 3 support
  • Service Level Agreement (SLA)
  • 4 business hour response time
  • Training and deployment
  • Admin interface
  • Advanced Identity and Access Management
  • LDAP/AD authentication
  • Single Sign-On (OIDC)
  • Auditing and reporting
  • Moderation
  • Retention policies
  • Data export
  • Internal & External collaboration
  • Secure border gateway
  • Federation
  • Custom mobile push gateway
  • OpenShift and Helm charts support
  • Auto-scaling
  • High availability and rolling updates
  • S3 support
  • Resource savings
  • Element Pro workplace app
  • Whitelabelled mobile app
  • Custom color theme
  • Certificate pinning
  • Mobile device management
  • Sovereign analytics and reporting
  • Extended room management
  • Content scanning
  • Grid view
  • Custom domain
  • Widgets and integrations
  • End-to-end encryption
  • Voice and video calls
  • Private rooms
  • Accessibility support
  • WCAG AA 2.2 & BITV 2.0 compliance

Sovereign

Priced per deployment
  • Complete sovereignty with no dependence on the internet
  • Air-gapped Element Server Suite Pro
  • Synapse Pro homeserver
  • Operate without internet connectivity
  • Dedicated mobile push gateway
  • Air-gapped installation
  • Per deployment pricing
  • All Enterprise features
  • Advance Security Advisory
  • Curated full stack security updates
  • Corporate compliance and control
  • Cyber Resilience Act compliance
  • SBOMs
  • Global accessibility compliance
  • ISO/IEC 27001:2022 certified
  • ISO/IEC 5230 compliant
  • Cyber Essentials Plus certified
  • Installation support
  • Long Term Support (LTS)
  • Level 3 support
  • Service Level Agreement (SLA)
  • Training and deployment
  • Admin interface
  • Advanced Identity and Access Management
  • LDAP/AD authentication
  • Single Sign-On (OIDC)
  • Auditing and reporting
  • Moderation
  • Retention policies
  • Data export
  • Cross-domain gateway
  • Secure border gateway
  • Federation controls
  • Custom mobile push gateway
  • OpenShift and Helm charts support
  • Auto-scaling
  • High availability and rolling updates
  • S3 support
  • Element Pro workplace app
  • Whitelabelled mobile app
  • Custom color theme
  • Certificate pinning
  • Mobile device management
  • Sovereign analytics and reporting
  • Extended room management
  • Content scanning
  • Grid view
  • Custom domain
  • Widgets and integrations
  • End-to-end encryption
  • Voice and video calls
  • Private rooms
  • Accessibility support

Cost Calculator

Pricing data not available for Element. Check their website for current pricing.

Build vs Buy

Should you build a Element alternative or buy the subscription? Estimate based on 55 features.

Buy Element

Better Value
Monthly costContact Sales
3-year totalVaries
Time to deployDays

Build Your Own

Development cost$36,000
Maintenance$540/mo
3-year total$55,440
Dev time~3 months

Buying Element saves ~$55,440 over 3 years vs building.

Estimates based on 55 features and a BuildScore of 5/5. Actual costs vary.

Integrations

10 known integrations

Active DirectoryAWS S3HelmJiraKubernetesLDAPNeoBoardOIDCOpenProjectOpenShift