Matrix42

matrix42.com
IT Service Management
Weekend Project

The European Choice in Service Management

How to Replace Matrix42

Overview

Matrix42 is a comprehensive, AI-powered platform for intelligent service management that automates and digitalizes work across IT operations. It provides full visibility and integration of IT and software assets while optimizing end-user experience and keeping services, identities, and endpoints secure. The platform is built, hosted, and supported in Europe with flexible deployment options including cloud, private cloud, or on-premises.

Features

19 features across 15 categories

AI(1)

AI-Powered Service ManagementAIPremium

Powerful AI capabilities that bring benefits to every role and accelerate the move to proactive service management with user control over data residency and model selection

Also in: monday.com, Notion, Airtable

Asset Management(2)

Intelligence Software Asset Management

Software asset management with intelligence capabilities for tracking and managing software assets

IT Asset Management

Complete IT asset management with full visibility and integration capabilities

Automation(2)

Intelligent AutomationAIPremium

Advanced automation capabilities with intelligent decision-making and workflow optimization

Process Automation

Intelligent automation of service management processes for greater efficiency

Also in: monday.com, Notion, Airtable

Cloud(1)

Multi-Cloud Deployment

Flexible deployment options including cloud, private cloud, and on-premises hosting

Cloud Management(1)

SaaS Management

Management and optimization of SaaS applications and subscriptions

Compliance(1)

Cost and Compliance Management

Tools for managing costs, compliance, and regulatory requirements with EU data regulation support

Also in: Insider CDP, Airtable, 1Password

Core(1)

Service Management

Core service management and ITSM capabilities with process automation and visibility

Endpoint Management(1)

Unified Endpoint Management

Unified management of endpoints across the organization with security and compliance

Implementation(1)

Quick Onboarding

Fast time to value with key processes and capabilities out of the box and expert onboarding help

Integrations(1)

Marketplace

Ready-to-use apps and integrations to enhance productivity and customize the digital workspace

Operations(1)

Operational Agility

Capabilities to improve operational agility and adapt business processes quickly

Security(2)

Endpoint Data Protection

Security and data protection capabilities for endpoints

Identity Governance and Administration

Identity and access management with governance and administration capabilities

Service Delivery(1)

Service Catalog

Digital service catalog for service delivery and user experience

Support(2)

European Hosting and Support

Software built, hosted, and supported in Europe with local-language support teams and local partner network

Remote Assistance

Remote support and assistance capabilities for IT teams and end users

User Experience(1)

End User Experience Optimization

Tools and analytics to optimize and improve the experience for end users

Cost Calculator

Pricing data not available for Matrix42. Check their website for current pricing.

Build vs Buy

Should you build a Matrix42 alternative or buy the subscription? Estimate based on 19 features.

Buy Matrix42

Better Value
Monthly costContact Sales
3-year totalVaries
Time to deployDays

Build Your Own

Development cost$12,000
Maintenance$180/mo
3-year total$18,480
Dev time~1 months

Buying Matrix42 saves ~$18,480 over 3 years vs building.

Estimates based on 19 features and a BuildScore of 5/5. Actual costs vary.