GatherUp

Turn review and feedback data into insights using AI to analyze customer feedback and uncover what delivers 5-star experiences

Automatically applies custom tags to selected keywords in 1st- and 3rd-party review content and identifies 10 most common themes

Surface deep insights with sentiment, keyword, and trend analysis across all reviews

Track performance over time and against competitors with powerful reporting to stay ahead and win in search

Keep an eye on competitors so you can stay ahead and win in search

Turn website visits into conversations and leads with review widgets and social sharing capabilities

Convert web conversations into 2-way SMS conversations with a pop-up widget to keep leads engaged and build organic connections

Capture direct feedback and Net Promoter Score to uncover insights that improve marketing, customer experience, and operations

Connect via API, Zapier and Webhooks for custom integrations and automation

Integrate seamlessly with CRMs, POS systems, and APIs to request reviews without manual work

Upload customer data to automatically trigger review requests

Keep business listings and citations accurate everywhere automatically across online directories

Manage and sync business information across 125 online directories including Google, Apple Maps, Yelp, Facebook with real-time visibility insights

Monitor every review from every site in one centralized dashboard with suggested, on-brand replies

Send exclusive offers and information to loyal, happy customers using 1st party review data to drive loyalty and retention

Drive engagement with 2-way SMS conversations using Web-to-Text Chat widget with team member assignment capabilities

Set custom alerts for review notifications with customizable attributes like rating, NPS, source, and summary schedule

Receive real-time summary reports of NPS metrics, survey questions, reviews and requests for single locations on weekly or monthly basis

Set up automatic review requests and reminders via email with customizable branding and messaging

Generate QR codes and custom feedback links for easy review request distribution

Leverage SMS to engage customers and increase retention with personalized communication, segmentation, testing and scheduling

AI-powered monitoring to flag and filter suspicious or fraudulent reviews, automate competitor monitoring and dispute fake reviews

Identify and flag suspicious or fake reviews before they damage trust using AI-powered monitoring

Automatically dispute harmful reviews to protect your brand from damage

Monitor over 100 review sites including Google, Facebook, Yelp, Glassdoor, OpenTable, Indeed, and Google Q&A to manage and respond to customer feedback

AI feature that automatically crafts and sends personalized responses to positive reviews to drive stronger customer connections

AI-powered feature that analyzes reviews and generates customized, human-sounding responses that reference the review and match sentiment

AI-powered feature that generates tailored suggestions for addressing negative feedback with one-click approval and sending

Automatically share reviews to social media channels to boost SEO and conversion

Turn reviews into social media content with image generator to easily create custom graphics for Facebook, Google Posts, and Instagram

Display conversion-focused pop-ups on website to capture feedback and drive reviews

Display 1st- and 3rd-party reviews on website with multiple customizable layouts to build trust, drive conversions and boost SEO

White-labeled reputation management platform for agencies to resell to their clients with agency branding