By Miles

bymiles.co.uk
Financial Management
Few Days

Car insurance you pay by the mile

How to Replace By Miles

Overview

By Miles is a pay-per-mile car insurance product designed for low mileage drivers in the UK. Instead of paying a fixed annual premium, customers pay a fixed cost to cover their parked car plus a per-mile rate for actual miles driven. The service uses either a small Miles Tracker device or direct car connectivity to measure mileage and calculate fair insurance premiums.

Features

25 features across 17 categories

Compliance(1)

FCA Regulation

Authorized and regulated by the Financial Conduct Authority (FCA) for customer protection.

Also in: Insider CDP, Airtable, 1Password

Customer Support(3)

Email Support

Technical support available via email at a-team@bymiles.co.uk for activation issues.

Live Chat Support

Real-time customer support available through live chat in mobile app.

Phone Support

Customer support available by phone at 0330 088 3838.

Diagnostics(1)

Car MedicAI

Feature that reads car warning lights and engine codes through Miles Tracker and translates them into plain English explanations.

Hardware(2)

By Miles Connect (Trackerless)Premium

Direct connection to newer cars' mileometer for compatible vehicles, eliminating need for physical tracker device. Available for select car models.

Miles Tracker Device

Small matchbox-sized telematics device that plugs into car's OBD-II socket to measure miles driven and track journeys automatically.

Insurance Benefits(2)

Daily Mileage Cap

Daily mileage costs capped at 150 miles. If customer drives more than 150 miles in a day, excess mileage is not charged.

No Claims Discount Protection

Guaranteed protection of No Claims Bonus (NCD) included as standard. Customers never lose NCD years even if they make a claim.

Insurance Coverage(3)

Comprehensive Insurance Coverage

Full comprehensive insurance policy covering theft, vandalism, and accidental damage while parked and comprehensive cover while driving.

European Driving Coverage

Full coverage for driving in EU countries, Iceland, Liechtenstein, Norway, and Switzerland for up to 90 days per 12-month period.

Expert Insurer Panel

Policies underwritten by an experienced panel of professional insurers.

Mobile(1)

Mobile App

Smartphone application for viewing individual journey costs, daily mileage, driving tools, and reminders for MOT and car tax.

Also in: monday.com, Smartsheet, Calendly

Notifications(1)

MOT and Car Tax Reminders

Automated reminders for vehicle maintenance requirements like MOT and car tax through app/dashboard.

Also in: Jira Service Management, Juro, Smartsheet

Policy Management(2)

Free Policy Changes

Customers can make up to three self-serve policy changes per year at no charge.

Policy Management

Ability to retrieve quotes, manage existing policies, and access customer support through app and web dashboard.

Pricing Model(1)

Pay-Per-Mile Pricing

Insurance cost based on actual miles driven rather than fixed annual premium. Fixed upfront fee covers car while parked, then variable per-mile rate for driving.

Quote Generation(1)

Quick Quote Generation

Fast online quote system providing insurance estimates in under a minute by answering simple questions.

Ratings(2)

Defaqto Five Star Rating

Policies rated five stars by Defaqto, an independent financial company specializing in insurance product scoring.

Trustpilot Excellent Rating

Customer service rated 'Excellent' on Trustpilot review platform.

Safety(1)

Find My Car

GPS tracking feature available through Miles Tracker to locate vehicle.

Security(1)

ISO 27001 Security Certification

Data security certified to ISO 27001 standard for secure handling of customer information.

Support(1)

Extension Cable Support

Free extension cable available for Miles Tracker if OBD-II socket is in awkward location.

Tracking(1)

Real-Time Journey Tracking

Automatic tracking and display of individual journey costs and mileage in app and dashboard.

Web Platform(1)

Web Dashboard

Online dashboard at dashboard.bymiles.co.uk for managing policy, viewing mileage data, and accessing driving tools.

Cost Calculator

Pricing data not available for By Miles. Check their website for current pricing.

Build vs Buy

Should you build a By Miles alternative or buy the subscription? Estimate based on 25 features.

Buy By Miles

Better Value
Monthly costContact Sales
3-year totalVaries
Time to deployDays

Build Your Own

Development cost$24,000
Maintenance$360/mo
3-year total$36,960
Dev time~2 months

Buying By Miles saves ~$36,960 over 3 years vs building.

Estimates based on 25 features and a BuildScore of 4/5. Actual costs vary.