Botpress

botpress.com
AI & Machine Learning
Few Days

The Complete AI Agent Platform

How to Replace Botpress

Overview

Botpress is an all-in-one platform for building, deploying, and monitoring AI agents powered by the latest LLMs. It provides core infrastructure to build and run AI agents in production across multiple channels, tools, and data sources. The platform features a custom inference engine (LLMz) for coordinating agent behavior and a fully isolated runtime architecture.

Features

68 features across 21 categories

AI(4)

Backup LLMsAI

Enable backup LLMs to maintain functionality during service outages

Bring Your Own LLMAI

Bring your own LLM or API key for flexibility in model selection

Custom Inference Engine (LLMz)AI

Core inference engine responsible for coordinating agent behavior, interpreting instructions, managing memory, choosing tools, executing code, and returning responses

Multiple LLM ProvidersAI

Access LLMs from variety of providers like OpenAI, Anthropic, groq, and more

Also in: monday.com, Notion, Airtable

Analytics & Reporting(5)

Conversation InsightsAIPremium

AI-powered insights about conversations including sentiment analysis and outcomes

Custom AnalyticsPremium

Create custom dashboards and metrics to track bot performance

Custom Analytics DashboardsPremium

Build custom dashboards to visualize agent conversation and session analytics

Detailed Logs & Analytics

Analyze bot performance with detailed logs and event data

LLM Spending Logs

Monitor a detailed log of spending on LLM tokens

Also in: Ivanti, Ramp, Stampli

Building & Design(1)

Visual Building Studio

Drag-and-drop flow builder for building AI agents with an intuitive interface

Collaboration(4)

Bot Import/Export

Import and export bots between workspaces

Public Project Sharing

Create a public profile and share Botpress development projects

Real-Time CollaborationPremium

Multiple team members can build and edit bots simultaneously in the Studio

Simultaneous Studio AccessPremium

Multiple people can use Botpress Studio at the same time

Also in: Notion, Airtable, Obsidian

Conversation Management(3)

Contextual ConversationsAI

Stateful and persistent conversations that track context and operate across steps without losing information

Conversation History

View bot's conversation history

Human HandoffPremium

Seamlessly let a human agent take over the chat when needed

Customization(3)

Watermark RemovalPremium

Remove the 'Powered by Botpress' branding from the chat widget

Webchat Widget Customization

Customize the style of Webchat widget

Whiteglabel SupportPremium

Fully branded conversational experiences with white label webchat widget

Also in: monday.com, Obsidian, Smartsheet

Data Management(1)

Structured Data Tables

Manage structured data in Tables designed for AI answering

Also in: monday.com, Notion, Airtable

Deployment(3)

Multi-Channel Deployment

Deploy agents on the web, embedded into custom applications, or through voice interfaces without separate implementations

Multi-Channel Deployment

Deploy bot on multiple channels

Web Embedding

Embed a bot on your website with a custom chat interface

Also in: Kubernetes Dashboard, Hugging Face, Bitwarden

Development(6)

API Access

Access API endpoints needed to build and manage agents

Bot Versioning

Maintain a record of previous bot versions and restore editions

Build as Code

Build agents as code using a robust API and SDK

Custom Code Injection

Inject custom code into an agent's lifecycle events

Staging & Production EnvironmentsPremium

Maintain separate staging and production environments

Version Control

Maintain more than 3 saved versions of the same agent with ability to restore editions

Engagement(1)

Proactive Chat BubblePremium

Webchat widget can automatically greet or prompt visitors

Infrastructure(2)

Custom Workspace LimitsPremium

Adjusted resource limits for workspace with custom limits on messages, bots, and storage

Isolated Runtime Architecture

Every deployed agent runs in its own self-contained, versioned, durable environment compatible with future platform changes

Integration(4)

API Integration

Access APIs and work directly with structured inputs like files, tables, and user records

External Service Integration

Integrate with external services and APIs

System IntegrationPremium

Integration with CRM, support tools, and APIs

Third-Party Analytics Integration

Integrate with third-party analytics tools for additional insights

Knowledge Management(4)

File Upload & OptimizationAI

Upload and automatically optimize files for AI answering

Knowledge Base ManagementAI

Answer questions from knowledge base with AI answering capabilities

Visual Knowledge Base IndexingPremium

Add images, charts, graphs, and other visual files to your knowledge base

Visual Media VectorizationAIPremium

Vectorize knowledge base files that include visual media like images, graphs, and diagrams

Monitoring(3)

Error Notifications

Receive notifications when a bot encounters an error

Observability & Inspection

Maintain full observability over an agent's actions and executions

Real-Time Monitoring

Monitor and observe what a bot is doing in real-time

Pricing(1)

Free Monthly AI CreditAI

Monthly $5 credit for AI usage

Security & Collaboration(4)

Bot Access PermissionsPremium

Assign different levels of access permissions to team members

Bot-Level Access ControlPremium

Decide which members of a Workspace can access specific bots within that Workspace

Private IntegrationsPremium

Keep integrations and workflows private instead of sharing them on the Hub

Role-Based Access ControlPremium

Set user roles and permissions for team members

Security & Compliance(5)

Custom Data Retention & ResidencyPremium

Define custom data retention and residency policies

Data Processing AgreementPremium

Formal DPA confirming how data is handled

Domain RestrictionsPremium

Restrict access to bot only from trusted domains

HIPAA CompliancePremium

Formal BAA confirming HIPAA compliance

Workspace Audit LogsPremium

Access a detailed log of changes made within a Workspace

Services(6)

Custom DevelopmentAIPremium

Custom development services for tailored AI workflows

Implementation & DeploymentPremium

Discovery workshop, conversation design strategy, and secure production deployment

Managed AI Agents ServiceAIPremium

Custom AI agents built and maintained by Botpress experts with integration, deployment, and continuous optimization

Ongoing Management & OptimizationPremium

Continuous agent monitoring, improvements, and proactive optimization recommendations

Team Training SessionsPremium

Training sessions provided for team members

Whiteglove OnboardingPremium

Concierge-style onboarding service with Botpress experts guiding setup and deployment

Social Impact(1)

Botpress for Good Program

Commitment to furthering humanitarian causes by making Botpress more affordable for nonprofits, educational institutions, and open-source projects

Support(6)

Advanced SupportPremium

Priority support with faster response times and a Customer Success manager

Community Support

Access community help through forums, docs, and Discord

Customer Support AugmentationAI

Give agents the ability to handle routine inquiries, escalate when needed, and stay consistent across channels

Dedicated Support ManagerPremium

Named support manager from Botpress assigned to organization as single point of contact

Monthly Strategy ReviewPremium

Monthly strategy and performance review call with dedicated success manager

Technical Support via Live ChatPremium

Get help from Botpress support engineers through live chat

Testing(1)

Shareable Bot Prototype

Obtain a shareable prototype at a dedicated URL to test bot

Pricing

Pay-as-you-go

Free + AI Spend
  • Visual building studio
  • Free monthly AI credit ($5)
  • Community support
  • 500 incoming messages/month
  • 1,000 table rows
  • 1 bot
  • 1 seat
  • 100MB vector DB storage
  • 100MB file storage
  • Shareable prototype URL
  • Conversation history
  • Webchat widget customization
  • Knowledge base answering
  • Structured data tables
  • File upload & optimization
  • Build as code API & SDK
  • Version control (3+ versions)
  • Bring your own LLM
  • Multiple LLM providers
  • Backup LLMs
  • Error notifications
  • Detailed logs & analytics
  • Third-party analytics integration
  • Real-time monitoring
  • LLM spending logs
  • Multi-channel deployment
  • External service integration
  • Bot versioning
  • Web embedding
  • Bot import/export
  • Public project sharing

Plus

$79/mo billed annually
  • All Pay-as-you-go features
  • Human handoff
  • Conversation insights
  • Watermark removal
  • Proactive chat bubble
  • Visual knowledge base indexing
  • Technical support via live chat
  • 5,000 incoming messages/month
  • 100,000 table rows
  • 2 bots
  • 2 seats
  • 1GB vector DB storage
  • 10GB file storage
  • Always Alive (1 bot)
  • Custom analytics dashboards
  • Workspace audit logs
  • Domain restrictions
  • Data Processing Agreement (DPA)
  • HIPAA compliance (BAA)
  • Custom data retention & residency
  • Bot access permissions
  • Bot-level access control
  • Private integrations
  • Staging & production environments

Team

Popular
$445/mo billed annually
  • All Plus features
  • Role-based access control
  • Real-time collaboration
  • Custom analytics
  • Advanced support
  • 50,000 incoming messages/month
  • 100,000 table rows
  • 3 bots
  • 3 seats
  • 2GB vector DB storage
  • 10GB file storage
  • Always Alive (3 bots)
  • Simultaneous Studio access
  • $500/month AI Spend limit
  • Add-on discounts (25% off)

Managed

$995/mo billed annually
  • All Team features
  • Custom development
  • Ongoing maintenance
  • System integration
  • Team training sessions
  • Implementation & deployment
  • Discovery workshop
  • Conversation design strategy
  • Custom AI workflows
  • CRM integration
  • Support tools integration
  • API integration
  • Fully branded conversational experiences
  • Secure production deployment
  • Team onboarding & training
  • Documentation
  • Ongoing management & optimization
  • Continuous agent monitoring
  • Improvements & optimization
  • Monthly strategy & performance review
  • Dedicated Success Manager
  • Proactive optimization recommendations
  • Regular performance reporting

Enterprise

Custom
  • All Team features
  • Whiteglove onboarding
  • Concierge-style onboarding
  • Custom workspace limits
  • Custom resource limits
  • Dedicated support manager
  • Named support manager
  • Custom AI Spend limits
  • Custom pricing

Cost Calculator

Keep Paying Botpress

Monthly$89/mo
Yearly$1.1k/yr
5-Year Total$5.3k

Build It Yourself

Est. Build Time~8 hrs
Hosting$20/mo
DifficultyEasy

Total Cost Comparison

1 YearSave $828
SaaS
$1.1k
DIY
$240
3 YearsSave $2.5k
SaaS
$3.2k
DIY
$720
5 YearsSave $4.1k
SaaS
$5.3k
DIY
$1.2k

DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 68 features at easy complexity.

Build vs Buy

Should you build a Botpress alternative or buy the subscription? Estimate based on 68 features.

Buy Botpress

Better Value
Monthly cost$890/mo
3-year total$32,040
Time to deployDays

Build Your Own

Development cost$60,000
Maintenance$900/mo
3-year total$92,400
Dev time~5 months

Buying Botpress saves ~$60,360 over 3 years vs building.

Estimates based on 68 features and a BuildScore of 4/5. Actual costs vary.

Integrations

8 known integrations

AnthropicBing Search APIGroqOpenAITelegramWhatsAppZapierZendesk