Birdeye

birdeye.com
Marketing Automation
Weekend Project

#1 Agentic Marketing Platform for Multi-Location Brands

How to Replace Birdeye

Overview

Birdeye is an AI-powered marketing platform that helps multi-location brands build their online presence, manage reputation, and accelerate growth through autonomous AI agents. The platform automates review management, social media, local search optimization, and customer engagement across multiple locations.

Features

36 features across 16 categories

AI Agent(10)

BirdAIAI

AI trained on your brand voice, industry, and context so every AI agent acts like a member of your team

Chatbot AIAIPremium

AI-powered chatbot for customer interactions

Lead Generation AgentAI

Always start the right conversation and convert leads automatically

Listings Optimization AgentAI

Increase your business accuracy with AI agents that build presence across platforms, boosting visibility, traffic, and customer growth

Reporting AgentAI

Get clear answers all the time with automated reporting and analytics

Review Generation AgentAI

Turn feedback into growth by automating review requests and marketing

Review Response AgentAI

Perfect, timely, on-brand replies automatically generated for reviews

Search AIAI

Be the #1 Answer on all Engines - delivers visibility, insights, and execution to make your brand discoverable across AI platforms

Social Engagement AgentAI

Turn every interaction to opportunity through automated social media engagement

Social Publishing AgentAI

Get on-brand content on autopilot across social media channels

Account Management(1)

Unlimited Users

Add unlimited users to your account

Also in: Keeper, 1Password, Bitwarden

Analytics & Reporting(3)

Birdeye Score

Comprehensive metric for business performance that optimizes multi-location marketing with automated insights

Customer Sentiment AnalysisAI

AI captures the voice of your customer, automates detailed insights, and surfaces churn risks

Insights AIAI

Measures sentiment, reputation, and presence - delivering benchmarks and recommendations for growth

Also in: Ivanti, Ramp, Stampli

Collaboration(1)

Team Chat

Internal team communication and collaboration

Also in: Notion, Airtable, Obsidian

Customer Communication(2)

Customer Messaging

Messaging tools to engage and communicate with customers

Website Chat

Customer engagement through website chat

Customer Management(1)

Unlimited Contacts

Manage unlimited customer contacts

Also in: Jobber, QuickBooks, Setmore

Integration(1)

Integrations

Connect with third-party tools and platforms

Also in: monday.com, Notion, Airtable

Local SEO(4)

Business Listing Management

Manage and optimize business listings across multiple platforms

Google My Business

Optimize and manage your Google My Business profile

Listings AIAI

AI agents build presence across platforms with dynamic listing management that improves online visibility

Local Search Optimization

Optimize local search presence with dynamic listing management

Also in: Rank Math, Semrush, Moz

Marketing(1)

Referral Marketing

Tools to generate referrals and incentivize customer advocacy

Marketing Automation(2)

Campaigns

Create and manage marketing campaigns

Marketing AutomationAI

AI agents build and run email and SMS campaigns personalized for every location

Mobile(1)

Mobile App

Mobile application for managing your business on the go

Payments(1)

Payments

Payment processing capabilities

Reputation Management(1)

Online Reputation Management

Monitor and manage your brand's online reputation

Review Management(4)

Facebook Reviews

Manage and respond to Facebook reviews

Google Reviews

Manage and respond to Google reviews

Review Management

Automate review requests, responses, and marketing to boost SEO and drive revenue growth

Reviews AIAI

AI agents turn reputation into revenue by automating requests, responses, and review marketing

Social Media Management(2)

Social AIAI

AI agents analyze trends, publish at peak times, and respond on-brand to every interaction

Social Media Management

Manage social media accounts across multiple locations

Support(1)

World Class Support

Premium customer support service

Pricing

Starter

Custom
  • Reviews AI
  • Listings AI
  • Messaging AI

Growth

Custom
  • Reviews AI
  • Listings AI
  • Messaging AI
  • Social AI

Dominate

Custom
  • Reviews AI
  • Listings AI
  • Messaging AI
  • Social AI
  • Chatbot AI

Cost Calculator

Pricing data not available for Birdeye. Check their website for current pricing.

Build vs Buy

Should you build a Birdeye alternative or buy the subscription? Estimate based on 36 features.

Buy Birdeye

Better Value
Monthly costContact Sales
3-year totalVaries
Time to deployDays

Build Your Own

Development cost$24,000
Maintenance$360/mo
3-year total$36,960
Dev time~2 months

Buying Birdeye saves ~$36,960 over 3 years vs building.

Estimates based on 36 features and a BuildScore of 5/5. Actual costs vary.

Integrations

1 known integrations

Google