Thanx

thanx.com
Point of Sale
Weekend Project

Turn every guest into a regular

How to Replace Thanx

Overview

Thanx is a restaurant guest engagement software platform that helps restaurant marketers connect personally with guests by automating actions that build habits, grow sales, and protect margins. The platform combines loyalty programs, digital ordering, marketing automation, and offer management to drive profitable frequency without relying on heavy discounts.

Features

34 features across 16 categories

AI(4)

ThanxAI - Agentic AI AssistantAIPremium

Intelligent marketing assistant that automates tedious marketing work including segment building, campaign execution, and optimization with full human oversight

The Knowledge Layer (ThanxAI - Coming Early 2026)AIPremium

Launch campaigns proven to drive frequency based on collective intelligence from thousands of restaurant programs

The Operator Layer (ThanxAI)AIPremium

Automate complex targeting and segment building in seconds without manual work

The Orchestration Layer (ThanxAI - Future)AIPremium

Maximize relevance and profitability with offers that adapt in real-time across all systems

Also in: monday.com, Notion, Airtable

AI & Segmentation(1)

AI-Powered SegmentationAIPremium

Leverage 400+ guest attributes and agentic AI to automatically create sophisticated customer segments for targeted campaigns

Analytics(3)

A/B TestingPremium

Test and optimize rewards to determine which behaviors drive true incremental visits versus subsidized behavior

Real-Time Discount Rate MonitoringPremium

Monitor and adjust discount rates and reward economics in real-time as costs change to maintain program profitability

Reporting & AnalyticsPremium

Transparent reporting that reveals whether campaigns drive frequency, how rewards impact margins, and where to focus next with documented methodology

Also in: Hugging Face, Notion, Smartsheet

Assessment Tools(1)

Free Loyalty Assessment

Free evaluation tool to assess restaurant loyalty program performance across metrics like enrollment, engagement, digital sales, and discount rates

CRM(1)

CRM & Customer Data ManagementPremium

Comprehensive CRM system that captures and organizes guest data for personalization and targeting

Also in: monday.com, Setmore, HubSpot

Core Loyalty(1)

Loyalty Program ManagementPremium

Build and manage loyalty programs designed to reach more guests and convert first-timers into regulars while protecting margins through smart rewards rather than blanket discounts

Data & Analytics(2)

Enhanced Data CapturePremium

Capture 57% more customer data including item-level transaction details for precise targeting and personalization

Thanx Data PlatformPremium

Modern data infrastructure providing complete ownership and unlimited access to guest data with built-in dashboards, automated exports, and data warehouse syncs

Also in: SpyFu, Liftoff, Liftoff

Developer Tools(1)

APIsPremium

Modern developer-friendly APIs that empower brands and technology partners to build custom integrations with Thanx

Also in: Jobber, Hugging Face, 1Password

Digital Commerce(4)

Digital Ordering & Mobile AppsPremium

Mobile app and digital ordering platform that accelerates digital sales, builds ordering habits, and integrates loyalty seamlessly into the ordering flow

One-Click ReorderingPremium

Persistent login and one-click favorites to make reordering frictionless

Optimized Ordering FlowsAIPremium

Automatically recognize customer preferences and make reordering effortless, turning first-time digital buyers into regulars

Smart UpsellsAIPremium

Intelligent upsell recommendations and frictionless checkout to increase basket size and drive revenue

Engagement(3)

App TakeoversPremium

Dynamic takeover campaigns that create fresh ways to engage guests and drive behavior change

Challenges & GamificationPremium

Create engaging challenges and gamified experiences to build habits and increase guest visit frequency

Dynamic Digital ExperiencePremium

Refresh digital experience instantly with challenges, gamification, and app takeovers to keep guests engaged

Enrollment(2)

Automatic Guest EnrollmentPremium

Automatically enroll new customers at checkout without requiring additional actions

Multi-Channel EnrollmentPremium

Seamless loyalty enrollment across in-store, digital, and mobile channels with simplified processes

Integrations(2)

Online Ordering IntegrationPremium

Native integration of loyalty into ordering flow enabling automatic enrollment, point viewing, reward redemption, and frictionless reordering

POS IntegrationPremium

Integration with leading POS systems to power complete in-store loyalty experience including enrollment, earning, redemption, and reporting

Loyalty(3)

Card-Linked LoyaltyPremium

Automatic tracking of guest purchases without requiring check-ins or manual actions, capturing transaction data seamlessly

Points & Rewards SystemPremium

Flexible points system and reward redemption across in-store and digital channels

Tier-Based Loyalty ProgramsPremium

Create tiered loyalty programs that reward increasing engagement levels and encourage frequency

Marketing Automation(2)

Automated Trigger CampaignsPremium

Run automated email marketing and push campaigns like abandoned cart recovery continuously without manual intervention

Marketing AutomationPremium

Automate personalized marketing campaigns and build habits at scale without manual effort

Marketing Templates(1)

Campaign Inspiration Templates

Pre-built campaign templates including abandoned cart, A/B tests, access passes, challenges, customer lifecycle, LTOs, and more

Offer Management(3)

Offer ManagementPremium

Manage rewards and offers with precision targeting to drive frequency without eroding margins through discounts

Precision Targeting & Non-Discount RewardsAIPremium

Use data-driven targeting to offer VIP access, secret menus, and other high-perceived-value rewards instead of blanket discounts

VIP Access & Hidden MenusPremium

Exclusive rewards like VIP access and secret menus to drive frequency without relying on discounts

Cost Calculator

Pricing data not available for Thanx. Check their website for current pricing.

Build vs Buy

Should you build a Thanx alternative or buy the subscription? Estimate based on 34 features.

Buy Thanx

Better Value
Monthly costContact Sales
3-year totalVaries
Time to deployDays

Build Your Own

Development cost$24,000
Maintenance$360/mo
3-year total$36,960
Dev time~2 months

Buying Thanx saves ~$36,960 over 3 years vs building.

Estimates based on 34 features and a BuildScore of 5/5. Actual costs vary.

Integrations

3 known integrations