Talkspace

talkspace.com
Healthcare IT
Weekend Project

#1 Rated Online Therapy with 1 Million+ Users

How to Replace Talkspace

Overview

Talkspace is an online therapy platform that connects users with licensed therapists and psychiatric providers for convenient mental health treatment. Users can access therapy through video, voice, or live chat sessions, unlimited messaging with their therapist 24/7, and medication management services. The platform is in-network with most major insurance plans and offers affordable out-of-pocket options.

Features

21 features across 12 categories

Billing & Insurance(2)

Employer Coverage & EAP Integration

Access through employer healthcare plans or Employee Assistance Programs (EAP), often covered at no cost to employees

Insurance Coverage Check

Check your insurance coverage in minutes to see if you're in-network and determine your copay amount

Also in: Dentrix

Communication(4)

24/7 Unlimited Messaging

Send unlimited text, video, or audio messages to your therapist anytime, with responses typically within 1-2 days, five days per week

Live Chat Therapy

Communicate with your therapist through live text-based chat sessions

Video Therapy Sessions

Connect with your therapist through live video sessions from anywhere using the Talkspace app or website

Voice Therapy Sessions

Connect with your therapist through live audio/voice sessions from anywhere

Also in: Jobber, Jira, Insightly

Education & Support(1)

Health Collective & Resources

Educational resources including blog, mental health condition information, free mental health tests, and self-guided app

Flexibility(1)

Therapist Switching

Switch to a different therapist at any time at no additional cost if the current match isn't a good fit

Also in: Filecamp, Sumo, Astro

Matching & Onboarding(1)

Licensed Therapist Matching

Answer a few online questions and get matched with a licensed provider credentialed in your state based on your symptoms and preferences

Provider Network(1)

Diverse Provider Network

Access to a network of 5,600+ licensed therapists and psychiatric providers with diverse backgrounds and specializations

Also in: Amwell

Quality & Research(1)

Evidence-Based Treatment

Therapy methods validated through partnerships with major research institutions and published studies

Scheduling & Administration(1)

Online Appointment Scheduling

Book live therapy sessions quickly through the Talkspace app or website without phone calls

Service Type(5)

Combined Therapy & Psychiatry

Option to combine therapy sessions with medication management for comprehensive mental health treatment

Couples Therapy

Therapy designed specifically for couples to work through relationship challenges

Individual Therapy (18+)

One-on-one therapy sessions for adults 18 and older

Medication Management & Psychiatry

Access to psychiatric providers for medication evaluation, prescription, and ongoing medication management

Teen Therapy (13-17)

Specialized therapy services for adolescents ages 13-17

Specialization(2)

Chapters - Women's Mental Health SpecializationPremium

Specialized service connecting women with mental health providers experienced in women's health issues including hormonal shifts, evolving identities, and life stage-specific challenges

Provider Specializations (150+ conditions)

Access to therapists and providers with specialization in 150+ mental health conditions and treatment approaches including depression, anxiety, PTSD, OCD, eating disorders, relationship issues, parenting, LGBTQIA+ issues, chronic illness, and more

Speed & Convenience(1)

Fast Therapist Access

Get matched with a licensed therapist in 2 days or sooner

Support & Education(1)

Talkcast Personalized Podcasts

Between-session support through personalized podcast content

Pricing

Out-of-Pocket Individual

$69/week
  • Access to licensed therapist
  • Video, voice, or chat therapy
  • Unlimited messaging with therapist
  • 24/7 support
  • Therapist switching at no cost

Insurance Coverage

Popular
$0 copay (most insured members)
  • Typical copay amount $15
  • In-network with major insurance plans
  • Full access to all therapy services

Employer/EAP Coverage

Popular
Free
  • Free coverage through employer healthcare plan or EAP
  • Full access to all therapy services

Cost Calculator

Keep Paying Talkspace

Monthly$15/mo
Yearly$180/yr
5-Year Total$900

Build It Yourself

Est. Build Time~2 hrs
Hosting$20/mo
DifficultyVery Easy

Total Cost Comparison

1 Year
SaaS
$180
DIY
$240
3 Years
SaaS
$540
DIY
$720
5 Years
SaaS
$900
DIY
$1.2k

DIY hosting estimate based on Vercel + Supabase free/pro tiers (~$20/mo). Build time estimated from 21 features at very easy complexity.

Build vs Buy

Should you build a Talkspace alternative or buy the subscription? Estimate based on 21 features.

Buy Talkspace

Better Value
Monthly cost$150/mo
3-year total$5,400
Time to deployDays

Build Your Own

Development cost$12,000
Maintenance$180/mo
3-year total$18,480
Dev time~1 months

Buying Talkspace saves ~$13,080 over 3 years vs building.

Estimates based on 21 features and a BuildScore of 5/5. Actual costs vary.