Podium

podium.com
CRM
Weekend Project

AI that converts leads and makes you money

How to Replace Podium

Overview

Podium is an AI-powered lead generation and lead management platform that automates customer conversations, appointment scheduling, and follow-ups 24/7. It consolidates all customer communication channels into a single inbox and uses AI to respond to leads in under 1 minute, boosting conversion rates by over 45%. The platform helps businesses capture leads, convert them faster, drive repeat business, and manage online reviews.

Features

23 features across 11 categories

AI(5)

AI EmployeeAIPremium

An AI agent that handles lead conversations, appointment scheduling, and customer service 24/7 with minimal oversight, increasing sales by up to 30%

AI Response GenerationAIPremium

AI generates responses and summarizes calls, automating sales and customer service conversations

AI Voice AgentAIPremium

AI voice agent that never misses a call and handles customer conversations

Industry-Specific AI TrainingAIPremium

AI Employee pre-trained on 10+ years of industry expertise to boost customer engagement by 24%

Rapid Lead ResponseAIPremium

AI responds to leads in less than 1 minute to boost chances of a sale by over 45%

Also in: monday.com, Notion, Airtable

Automation(3)

Appointment SchedulingAIPremium

AI automatically books appointments into ServiceTitan and other systems

Automations

Put lead conversion on auto-pilot with automated tasks that can hook up to 200+ integrations

Repeat Business AutomationAIPremium

AI proactively follows up with customers at the right time to guide them to a sale and drive repeat business

Also in: monday.com, Notion, Airtable

Communication(2)

Phone Calls

Call customers directly from dashboard, add notes, make and accept calls on any device

Unified Inbox

Manage all customer conversations across texts, calls, emails, social media, and more in one place

Also in: Jobber, Jira, Insightly

Customer Service(1)

24/7 Customer ServiceAIPremium

Help customers immediately, accurately, and 24/7 with AI-powered responses

Lead Capture(1)

Website ChatAI

Capture more leads from website and quickly convert them via text using AI

Lead Management(2)

Lead Capture

Capture every lead from calls, texts, website chat, reviews, and third-party app messages in a consolidated inbox

Lead Consolidation

Connect all lead channels into a single inbox and reply instantly to all incoming leads

Marketing(1)

Text MarketingAI

Generate and send high-converting text marketing campaigns using AI to drive new and repeat business

Also in: Squarespace, monday.com, WordPress.com

Payments(1)

Podium Payments

Get paid faster and make more money with integrated payment processing, get paid from anywhere

Also in: Lightspeed POS, Acuity Scheduling, Setmore

Reviews & Reputation(2)

Automated Review Collection

Automatically collect 5-star reviews via text on Google, Facebook, and other review sites

Review ManagementAIPremium

AI requests reviews after each sale and responds to customers on review sites to help rank high on Google

Setup & Onboarding(2)

Quick Setup

AI Employee customized to policies and services, easy to set up with expert guidance

Step-by-Step Onboarding

Simple step-by-step onboarding experience to help businesses start growing

Support(3)

Dedicated Customer Success Managers

Customer success managers help local businesses maximize value from Podium

Phone & Chat Support

Expert support team available to help businesses focus on growth

Resource Center

Extensive library of videos and articles to help customers learn more about the platform

Cost Calculator

Pricing data not available for Podium. Check their website for current pricing.

Build vs Buy

Should you build a Podium alternative or buy the subscription? Estimate based on 23 features.

Buy Podium

Better Value
Monthly costContact Sales
3-year totalVaries
Time to deployDays

Build Your Own

Development cost$12,000
Maintenance$180/mo
3-year total$18,480
Dev time~1 months

Buying Podium saves ~$18,480 over 3 years vs building.

Estimates based on 23 features and a BuildScore of 5/5. Actual costs vary.

Integrations

2 known integrations

200+ Integrations AvailableServiceTitan